Login
Start Free Trial Are you a business?? Click Here

NewChic Reviews

3.6 Rating 4,872 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,872 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
Good hoodie but the transfer wasnt ironed on properly, i had to iron it on more myself as some of it was loose.
Helpful Report
Posted 4 years ago
The coat is very colourful which I like, but the material is much thinner than I expected, and in places the stitching is not too good.
Helpful Report
Posted 4 years ago
The material is a bit thin than I expected.
Helpful Report
Posted 4 years ago
Item arrived in a reasonable length of time. The item appeared to be one size smaller than expected but was wearable. As this was a trial purchase lessons have been learned.
Helpful Report
Posted 4 years ago
Delivery time way too long. Arrived 1 day before Christmas. Ordered weeks before.
Helpful Report
Posted 4 years ago
Longer delivery than expected.
Helpful Report
Posted 4 years ago
The item arrived in a vacuum bag which may save space but creases the material. Have tried to iron them out without success. It would help if printed guidance was included as to how to deal with this.
Helpful Report
Posted 4 years ago
The shoes fit very well, I ordered a size larger than usual and that did the trick. I like them a lot. They took about six weeks to arrive
Helpful Report
Posted 4 years ago
I ordered the shoes a size larger than I nortmally take and they were perfect. I like them a lot. They took about 6 weeks to arrive, I guess Christmas and border problems between USA and Mexico were the reason.
Helpful Report
Posted 4 years ago
Hi I received my order but with great difficult
Helpful Report
Posted 4 years ago
Bit disappointed with this last jacket as it is not as substantial as the others I had. Delivery was fine.
Helpful Report
Posted 4 years ago
My mistake...I thought this would be a cotton hoodie sweatshirt. Although I was not happy with the fabric, I gave it as a gift anyway because the design with the cat peeking through the blinds was cute and the person receiving it likes cats. It took awhile to arrive.
Helpful Report
Posted 4 years ago
Order was as expected - thank you
Helpful Report
Posted 4 years ago
It took so long to get here
Helpful Report
Posted 4 years ago
There is no customerservice, you order, you pay, then you wait a very long time to get your order. So yea, get what you pay for.
Helpful Report
Posted 4 years ago
It took way to long to arrive. My second order has never arrived.
Helpful Report
Posted 4 years ago
Less good quality than I’d hoped. It said reduced from £90 - if I’d have paid that for these I’d have been legitimately annoyed. But they’re ok for the price.
Helpful Report
Posted 4 years ago
Good price, long and expensive delivery. Not reliable.
Helpful Report
Posted 4 years ago
I ordered low boots with zipper look. They fit great and look and feel good. The problem I have is that they are soooo hard to get on. Once they are on, no problem but I wear them when I know I don't have to take them off until I get home. Price was good as well. If you don't mind contorting your feet to get into them, then you will like them.
Helpful Report
Posted 4 years ago
The T-shirts were lovely material, very soft. Undamaged, in good condition. Delivery took about 3 weeks or a little more...kind of long time
Helpful Report
Posted 4 years ago
NewChic is rated 3.6 based on 4,872 reviews