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NewChic Reviews

3.6 Rating 4,872 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,872 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
I really liked the sweat shirt and blouse. They were both a big hit. Delivery was painful. One got in around 20 December, the other around the 24th.
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Posted 4 years ago
Order a T shirt its quiet short in the body.
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Posted 4 years ago
My order took a month to arrive but I was pleased with the items purchased. Quality of the shirts could have been a little better but they'll be OK for the Summer. The hoodie was good quality and my partner was really pleased. Prices very good.
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Posted 4 years ago
Item took a month to arrive but was pleased with my beanie peaked hat purchase ! .
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Posted 4 years ago
Delivery took longer than expected but product was soft and just what I was expecting.
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Posted 4 years ago
The experience wasn’t bad. It was my 1st time purchasing. The order to a while to arrive. I’d planned to wear the outfit for Christmas but couldn’t. Also when the shipment arrived I had to pay international fees before I could receive my shipment. Maybe those are costs that you should add once when placing an order. It was R100 more
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Posted 4 years ago
Weird sizing. Arm lengths are ridiculously short considering the body width and length. A sweatshirt that suit a man with arm length that suit a 10 year old child. Very disappointing
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Posted 4 years ago
Good delivery, in time 👌 The quality of the product is just a bit deceiving, but that’s ok, it’s still esthetic
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Posted 4 years ago
My order arrived, but not true to size, smaller. I ordered size M, but it more size big S. The quality of the product is good. Will not buy again.
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Posted 4 years ago
Bella la camicia. Le sciarpe sono un pò corte, la foto evince 3 giri intorno al collo mentre a malapena se ne fanno 2.
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Posted 4 years ago
Effettuato l'ordine il 5 novembre; ricevuti prodotti ordinati il 30 dicembre. I tempi di consegna mi sembrano molto lunghi. Spero che tali tempi siano dovuti a periodo natalizio e situazione sanitaria mondiale.
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Posted 4 years ago
Shirts are good quality, but shipping is very expensive and takes way too long. I chose "priority air mail", and it took over three weeks to send them within the US (lower 48). When I tracked the order, it seems to have spent 2+ weeks in a warehouse in California. The items in my order were Christmas gifts, but they did not arrive until 12/31, even though I placed the order on 12/7. Not sure why this is so slow, but other online retailers are able to deliver in a matter of days, instead of weeks. I am happy with the items I purchased, but am extremely unhappy with the shipping.
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Posted 4 years ago
Sizing a little odd but OK and arrived within time limits
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Posted 4 years ago
Good price however deliveries and sizes are unpredictable, I ordered 3 times. the first order the shoe size was too small, second order was split into two and I'm still waiting since August 2020 to date. The last order, I ordered size 42 and 43 but 42 is bigger than 43.
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Posted 4 years ago
Cheap price but very slow delivery
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Posted 4 years ago
Customer service is excellent and responsive but delivery not on-time
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Posted 4 years ago
The bag was just as expected and my sister loved it. The only problem was it cam 2 days after Christmas. I cannot place blame on anyone as Covid had messed all post up.
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Posted 4 years ago
I like the shirt but the sizing came up larger than expected
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Posted 4 years ago
Arrived on time well packaged. Needed to cut off a few hanging cotton threads but pleased with purchase.
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Posted 4 years ago
Garments not as good quality as I had hoped for.
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Posted 4 years ago
NewChic is rated 3.6 based on 4,872 reviews