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NewChic Reviews

3.6 Rating 4,872 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,872 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
The item is useless, the hole in the bottom means that the multi tool falls out. Even if it was the right size the materials look cheap and would not last very long. I have been trying to contact you for a return and refund with no success
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Posted 4 years ago
The size 44 for my shoes does noct correspond withe the real european size 44. That was disappionted.
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Posted 4 years ago
Took 3 weeks to arrive so missed Christmas
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Posted 4 years ago
bad quality is not perfect for me , I want to return pay, please
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Posted 4 years ago
Very bad service late shipment
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Posted 4 years ago
ordered in november for a christmas gift didn't get it till january. happy with the item i ordered.
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Posted 4 years ago
Very low quality. Not clear until checkout that items are international. Delivery took nearly 3 months.
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Posted 4 years ago
Pour information about delivery, shirt much shorter than it looked like on the photos.
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Posted 4 years ago
This company operated from China so if you have any issues with the product you need to post the items back to China for a refund. I decided not to bother but won’t be using them again
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Posted 4 years ago
Poor quality, impossible to contact customer services. Do not use this Chinese company.
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Posted 4 years ago
We appreciate the picture but not the real delivered shirt. But with respect to the very little price we can live without this peace and without sending it back
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Posted 4 years ago
I ordered two items, one was meant to be 100% cotton and is even labelled as such but feels 100% synthetic, if I'm right you are in breach of the Trades Description act, unfortunately the only way to tell for sure is destructive testing. I would definately not have ordered it off I'd know it was a synthetic blouse. The other item the picture on it is not the one I thought I was ordering and the style does nothing for me. The biggest issue is I've been unable to find ANY information on how to returns them so it looks like I'm stuck with them. A complete waste of my time and money worthy of zero stars, not 1.
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Posted 4 years ago
The Item i ordered is not the same size I received. The size I got was for a 6x size . I can't wear them I had to put them in the garbage. I wasted about $34.00 I will never buy anything from you again [
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Posted 4 years ago
The quality of your goods is not good enough for me. Yes they are cheap, but they are not as stylish as the pictures. Also where a picture implies pockets I expect there to be pockets. This is the second order I have placed with you and will be the last.
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Posted 4 years ago
I ordered a 3X sweater from New Chic and when I opened the package the sweater was so small that I could barely fit my arm in the sleeve. On the outside (yes, outside on top on the right shoulder), there was a tag that said "3XL" They charged me $70 for 2 sweaters yet they sent them separately days apart. Crazy!!! How this company received 4 stars on this website is beyond my comprehension. Be careful!
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Posted 4 years ago
Ordered two pairs shoes which was split into two shipments. Got 1st pair Dec 4th and second arrived to Sunday Dec 20th. The problem with the last pair according to our Post service was a messed up shipping label. Not Newchic problem Both pairs are great
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Posted 4 years ago
horrible hoodie they said black and white and its blue and grey the material is so tiny
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Posted 4 years ago
Mauvaise taillé livre très difficile pour retourner les articles qui sont inmetable
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Posted 4 years ago
El precio pagado es muy alto a juzgar por la calidad del producto. Barato, tosco y se nota la peor fabricación "Made in China". Será la última vez que compre en este comercio "on line". Decepcionante. Tanto tiempo hacen esperar para esta baratija de basurilla.
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Posted 4 years ago
NOT SO NICE THAN ON THE PHOTO WITH YOUR SITE , AND THE SIZE IS NOT GOOD : too much big !!
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Posted 4 years ago
NewChic is rated 3.6 based on 4,872 reviews