NewChic Reviews

3.6 Rating 4,871 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
My item came from China , if you want to return the item you have to send back to China (£20)
Helpful Report
Posted 3 years ago
Nu recomand Este mare diferenta intre pozele prezentate si produs.Este prima oara cand cumparand onlyne m-am pacalit. Cum sa pui poza unei geci de piele omblanita si sa primesti ceva care are cel mult grosimea unui plovar .Blana era o catifea subtire si imitatia de piele .... un material .., oribil , pacat ca nu pot atasa poze. Diferenta mare ca si cum, fara e roz gardul si inauntru e leopardul . Peste toate am platit si vama si cu transportul aviatic ... pot calcula ca am luat plovar la pret de haina de piele adevarata captusita cu blana .asta e!
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Posted 3 years ago
It should not take 6 weeks for delivery. Waste of time and money and arrived too late. Tracking package was worthless until last few days. I will never purchase again nor will i encourage anyone to order from you.
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Posted 3 years ago
The shirt I ordered wasn't the fabric I was expecting. The pattern is crooked and uneven. There is a hole on the sleeve.
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Posted 3 years ago
The garment didn't fit. It was nowhere near the size it was supposed be. It arrived on time but the quality was very poor. The return process is so complicated eventually I accepted the offer of a partial refund to keep the garment which is rubbish and what I didn't really want, to avoid all the difficulty and cost of returning it. I will never order anything from this company again
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Posted 3 years ago
Ordered it in time for Christmas decor and received it Jan. 23, 2021. Would never order from them again.
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Posted 3 years ago
item was torn upon trying to wear..very disappointed..purchased the large size but it seems small...
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Posted 3 years ago
الخطاء أني إستلمت الطلب وعند العمل على طلب اخر وعمل الدفع عند الأستلام لا يمكنني إتمام الطلب مع العلم بأني إستملت الطلب الأول وكان الدفع عند الأستلام ولم يبدر من إي تاخير
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Posted 3 years ago
I am still waiting for my refund.
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Posted 3 years ago
The size is wrong, in the apps it’s confusing
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Posted 3 years ago
Poor fit Product did not match images
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Posted 3 years ago
I ORDERED 3 PRODUCTS ONLY ONE SUITS MY PURCHASE
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Posted 3 years ago
Really bad quality
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Posted 3 years ago
VERY long time to get here and the quality was not the best.
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Posted 3 years ago
Advertised as being delivered before Christmas (ordered at the start of December), not delivered until almost mid January.
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Posted 3 years ago
Took ages to arrive, the colors were different than the original and the material was very thin
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Posted 3 years ago
It was a Christmas gift for my daughter, it was a little late...
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Posted 3 years ago
The design of the three tops I purchased was beautiful. I was so disappointed when the first two tops arrived as the printed shirts look cheap. When I got the third top I decided I will never order from you again. The third top is not hemmed at the bottom, it is cut with no finish to the edge and looks like the cutting was done with kids scissors. The cutting is uneven and jagged. The material is super thin and of very poor quality. If you add all of this to the fact that it takes forever to get an order it is just not worth it even for a good price. The designs are very pretty but the product is just not executed well.
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Posted 3 years ago
Hi We received the cardigan in good order but the lining inside is falling apart only after a few wears which is unfortunate. Fiona
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Posted 3 years ago
Shoes size are not fit And Size tolerance are too big. Can you agree that size tolerance was 20mm. It was shoes. Not ship!! So I gave up to return it.
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Posted 3 years ago
NewChic is rated 3.6 based on 4,871 reviews