NewChic Reviews

3.6 Rating 4,871 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
T shirt arrived in time and was fine. Duvet cover set arrived late and came in pink and I am sure I did not order pink.
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Posted 3 years ago
Bad quality and wrong order shipped. I will never buy again from this website
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Posted 3 years ago
the size was totally wrong and the quality not like the same i saw in the website
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Posted 3 years ago
Measures on description do not correspond to the real product. I asked a bag, which was 1/5 smaller than promised. So I asked for refund. They only refund the prices of the merchandise, not the mailing cost, nor the turning back fee.
NewChic 1 star review on 19th January 2021 NewChic 1 star review on 19th January 2021
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Posted 3 years ago
Nooit komt er iets dat nog maar lijkt op wat ik besteld heb, ofwel is het te groot ofwel te klein of klopt de stof niet met de foto's !! Als je iets besteld voor 99% is het er niet of moet je maanden wachten op je bestelling. Nu heb ik een bloesje aangekregen dat véél te groot is, maar terug sturen is onmogelijk (Hongkong!!!). Ik bestel niets meer zolang ze géén filiaal in Europa hebben en liefst in België.
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Posted 3 years ago
Items are not as described. I ordered coats and received sweatshirts - it is cold in it! Big NO!
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Posted 3 years ago
I ordered a double bed sheet and comforter set but got two pillow slips and single sheet and comforter cover not happy and two hard to return and paid the double bed price
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Posted 3 years ago
35..... days to get and its to small because it came from china......
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Posted 3 years ago
Absolute rubbish. I ordered what they called a thick trench coat, they sent me a bad quality hoodie which was too big. It was totally different from the photo it couldn't have been the same item. The pattern and the design were different.
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Posted 3 years ago
pull d'une couleur non conforme au modele et le retour est payant donc j'ai gardé et très déçue. La livraison est tres tres longue
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Posted 3 years ago
🤬 Nessun rispetto della tempistica di consegna. Assistenza online inesistente, l’unica risposta: devi aspettare. Mai più acquisti.
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Posted 3 years ago
вчера получила мужские туфли ,которые пришлось ждать больше двух месяцев.туфли красивые ,но размер не соответствует европейскому,туфли оказались малы.несмотря на то ,что заказала на 2 размера больше . буду очень благодарна ,если получу объясниние ,как мне их вернуть иполучить возврат денег или заменить туфли на больший разьер
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Posted 3 years ago
Reçu avec du retard et les tailles de lingerie ne sont pas conformes. Merci de bien vouloir me remplacer les articles avec une taille supérieure.
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Posted 3 years ago
Aucun des vêtements que j'ai reçu ne correspondait, aussi bien en taille malgré le fait que j'ai commandé ce qui me correspondait. Autre problème avec la couleur de 2 des 3 vêtements et enfin la composition d'un blouson... j'ai renvoyé 1 des vêtements, en CHINE, à mes frais et j'attends le demi remboursement des 2 autres
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Posted 3 years ago
Delivery was late. I ordered in time for christmas but didnt recieve it until 2 weeks after.
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Posted 3 years ago
Il est impossible de renvoyer ou d’échanger un article. Rien n’est clair. Je ne conseille pas ce site. Dommage il y a de belles choses. C’était ma première et dernière commande
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Posted 3 years ago
My 1st ordered goods is no good design that is unbalanced. 2nd ordered ('20.12.13) has not taken yet.
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Posted 3 years ago
The sweater has a zipper that malfunctions and I’m only getting half of what I paid for reimbursement because the other options were very complicated. I doubt that I will do business with New Chic again.
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Posted 3 years ago
ordered on Dec 6 promised for Dec 19 Showed up Jan 13 and the quality of the garments is poor
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Posted 3 years ago
The product is too small, I need to know how to return
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Posted 3 years ago
NewChic is rated 3.6 based on 4,871 reviews