“Long shipping and then the order is not as pictured (lower quality, white thread used when matching thread shown on picture)
Couple of items were dirty.
Refunds look impossible - they push coupons, as best.”
“I was satisfied with my purchase but, their customer service/business practices are poor. I referred a neighbor on the promise of receiving a free mask. She made a purchase and got a free mask. I didn't. When questioned, I was told that it wasn't enough to refer a new customer, who purchased, I also had to spend $60. Not good Business!”
“Sent for just one tee shirt on May 27th have not received tee. I expect it is a lost cause. The money was received through pal pal. So these people are not in the Tee shirt business they are into something else. I will go on Twitter and all other venues to warn all not to send these people or order anything from Redbubble soon to be burst bubble.”
“BUYER BEWARE
1. Had some light grey fine print at the bottom of an offer (not obvious to read) stating you must order $60 or more to get a free facemask. Then in even LIGHTER grey they say the facemask is NOT to prevent germs or anything, it's just flimsy and for show.
When you try to put in the coupon code for the free mask, it FAILS, but they don't TELL you it fails. (No warning bubble saying that you must spend 60$) so you THINK the coupon code went in!
That is called tricky advertising right there.
2. Then charged an additional 5.76 to my Visa, on top of the agreed order price. No notification of this or anything. I never would have seen it if I had not checked my bank.
DO NOT SHOP HERE!”
“Loved the personal Digital Artwork of David Alexander Elder. Got my fur babies on throw blankets, books and face masks. Love the photography by David Alexander Elder and will definitely be purchasing most of my gifts through Redbubble and the work from the amazing artist David Alexander Elder,”
“I received the wrong t-shirt. I tried for over an hour to contact Redbubble. The phone number was a farce. I put in my name and ORDER number. And they couldn't find it. I will NEVER order from Redbubble again! ZAZZLE is much better.”
“Face masks are very cheap in quality, 2 layers instead of 3 and barely cover both nose and mouth. The stitches and elastic of the ear loops are exposed and scratch your face. Design does not conform to the face so there are gaps in the sides. So this totally misses the mark in protecting against virus transmission. Advise others to avoid these cheap “masks”.”
“BUYER BEWARE! I ordered 10 stickers and the transaction went fine. Later got an e-mail saying "payment failed". While I did pay for the products! Now waiting on response. Read countless reviews of people with the same problem. Seems as if RedBubble is a bit of a scam! BUYER BEWARE!”
“I paid a premium price for what was supposed to be a premium product. Decals peeled off after 4 days. Garbage. I sent customer service an email and their response: "We'll get back in touch." Nothing. Keep your $20 - I will write bad reviews instead online.”
“This was my first time ordering from this company. I should have checked reviews first! I placed order May 27 and paid extra to have it delivered on June 17th. Well that date has come and gone and of course my credit card got charged already! I have contacted them but so far no reply. I told them I wanted a credit on my CC for additional fee I paid but haven't heard anything about that. Hope to hear something from them soon. While the theme of the shirts is great so far I can't recommend them based on the service so far.”
“There are super unique items on Redbubble.
It was easy to find what I was looking for, ordering was easy too and the customer support was there when needed and super friendly, so that's a big plus too.
The quality of the items I've bought (blanket and cushion) is great and I would and will gladly buy from Redbubble again. :-)”
“I'm another person with a horrible review of Redbubble. I ordered multiple shirts and none are nice. The two problems I have (and others do too) is that 1) the t-shirt quality is extremely low. If you're expecting quality like AS Color or even the budget Uniqlo shirts, you're going to be extremely disappointed with this stuff. 2) the 'print' is an iron on transfer of the worst quality. The margins are horrible, the colour palette is washed out, and the graphic is pixelated. You could do better at home. Don't do it, trust me.”
“I ordered masks on 5/15 and today is 6/17 and still no order received. I believe that month with no updates is bad customer service. I do not recommend this company to anyone.”
“I’ve ordered many times previously and have never had as bad of an issue as recently. They say many of their issues are due to Covid and try to place blame on other party shippers but meanwhile they take weeks to even make a shipping label? After many emails the general response I keep getting is along the lines of “it seems your order is delayed, don’t worry your orders on its way. Wait another two weeks.” Meanwhile the shipping info provided has no updates what so ever. They seem very intent on making you wait instead of giving you the option to cancel/refund. I wouldn’t mind the wait, I understand the state of the world, but I don’t appreciate the run around and lack of transparency. That’s not acceptable. I’ve ordered stuff from AliExpress that’s come quicker. Save your frustration,time,and your money, order elsewhere. Never Again.”
“I ordered two t-shirts from the same designer on 01/05/2020 and the stimated delivery was between 07/05-12/05. The first thing that upset me was that Redbubble charged the delivery cost for each T-shirt. I asked customer service the reason and I was told the items although made by the same designer they will be made by different manufacturers and they will be delivery in different parcels. At the end, the order arrived on 03/06/2020 and both came in the same package!. I didn't buy them on ebay where they were £8 each and the delivery time just 5 days (free), because I though the quality was going to be better. But they are the same Gildan cheap T-shirt quality at £15+5delivery each!I attached a pic of two T-shirts, the one on the left is from Fantucci and the one from the right is one of the two t-shirts I bought from Redbubble. From the pic you can notice the poor quality of the Gildan t-shirt with a faded print and poor black color. NEVER AGAIN WILL BUY FROM THIS SITE.”
“Sent for tee weeks ago still waiting. We have no order number which was not given by the sale went through. We can't track it so we just have to continue waiting . From what I have read about shipping from others is it may take months . That's redbubble . Next time Amazon.”
