Shein Reviews

Name: Shein
Rating: 1.87

1.9 Rating 1,740 Reviews

19 %

of reviewers recommend Shein

Company Reviews

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Metrics

1.9

Based on 1,740 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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255

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got relief after been duped of about 555,000$ by money laundering fraudsters, kept me in traumatized but as God never fails. I got introduced to theresachin recovery group and they helped me recover all my lost funds with their experts, I’m glad to be happy again. You can reach them if you’ve got related issues like mine giving you sleepless nights & overthinking, definitely you will get redemption like me too. Talk to them through Email : t h. e r e. sa ch in. 1212. @ g m. a. i l . c. o. m WhatsApp/Call : + 1 2 3 4 3 0 0 1 5 4 4”

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Posted 1 year ago

“The items were good quality easy to order and quick delivery with no fuss or bother.”

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Posted 1 year ago

“The wigs and I will be ordering again for Christmas”

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Posted 1 year ago

“Yes I would like to let you know there are people on Facebook scaming others with fake profiles saying to claim a coupon from your site up to $750 just to get there info a Jane bush green shirt blonde hair saying her sister works for your company. I do love your site and I'm waiting to have a little extra spending money so I can go bonkers and actually someone I know has bought so many things from your site cute clothes jewelry ect”

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Posted 1 year ago

“Timely delivery. Items as ordered. Prices great. Love shopping at this place. Great online store.”

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Posted 2 years ago

“I have ordered several times from Shein and have never disappointed. The prices and quality of my dresses were decent and affordable. The shipment arrived on time and in individual bags. Thanks Shein team.”

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Posted 2 years ago

“Very happy with my order … and the price are fantastic !!”

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Posted 2 years ago

“So happy thAnK YoU”

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Posted 2 years ago

“I have been ordering from Shein for 2 years and I have always been satisfied with their quality. I order something almost every month and they always came within the deadline on the application.”

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Posted 2 years ago

“The clothes are a decent enough quality for the amount you’re paying, they have excellent reward systems in place and limitless clothing options. 10/10”

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Posted 2 years ago

“Always excellent service and goods are brilliant unlike some cheap purchases off other sites”

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Posted 2 years ago

“I ordered a dress and it was exactly what I wanted!!!”

Shein 5 star review on 15th February 2024

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Posted 2 years ago

“I literally can’t get over the quality and prices of the products quick delivery free returns I literally don’t shop anywhere else outstanding”

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Posted 2 years ago

“I had my product on time and I’m really happy 😊”

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Posted 3 years ago

“Would you like to add a photos or videos? Strengthen your review by uploading photos & videos”

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Posted 3 years ago

“I’ve had excellent shopping experience with Shein”

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Posted 3 years ago

“I am very pleased. Excellent customer service and first-rate quality. My order was delivered on time.”

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Posted 3 years ago

“Super valikoima tyylikkäitä ja moderneja vaatteita, laatu vastaa hintaa, kiitos hyvästä kokemuksesta. Suosittelisin ystäville.”

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Posted 3 years ago

“Thank your store, the prices are consistent with the quality, a large selection of beautiful and quality products, I am happy to work with your store”

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Posted 3 years ago

“I like ordering clothes in this store, always fast delivery, reasonable prices and good quality The support service helps you to place your order”

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Posted 3 years ago

Shein is rated 1.9 based on 1,740 reviews