Shein Reviews

Name: Shein
Rating: 1.91

1.9 Rating 1,595 Reviews

20 %

of reviewers recommend Shein

Company Reviews

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Metrics

1.9

Based on 1,595 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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244

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't have any bad experience with shein”

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Posted 1 week ago

“SHEIN allows for young teens or adults to get affordable clothing, accessories and etc. I have a single mom so I love that SHEIN is there so she can buy from home and cheap for me and my brother.”

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Posted 3 weeks ago

“I love SheIn I have made many orders all arriving by the time it says sometimes before the quality of what I have bought was a good standard and sizing was accurate.”

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Posted 1 month ago

“I love shein the fabric quality is amazing!!!!”

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Posted 1 month ago

“I love yo buy in shein not only me my family love to buy here even my friends ask me for help”

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Posted 1 month ago

“Good quality with a resonable price!”

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Posted 2 months ago

“I've ordered plenty of times from them and everytime im just so happy and excited to open my package when its delivered 😀”

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Posted 2 months ago

“I ordered 4 blouses that was a very low price.Im so happy with my blouses. I will order from this company again.”

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Posted 2 months ago

“I have brought around 20 + items,practically all dresses,and I love every one of them. They more than exceeded my expectations. The dresses are very well maded, true to size,and at a really very affordable price, and quick delivery. Thank you. I shall continue to shop at shein. Anna Maria”

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Posted 7 months ago

“I got relief after been duped of about 555,000$ by money laundering fraudsters, kept me in traumatized but as God never fails. I got introduced to theresachin recovery group and they helped me recover all my lost funds with their experts, I’m glad to be happy again. You can reach them if you’ve got related issues like mine giving you sleepless nights & overthinking, definitely you will get redemption like me too. Talk to them through Email : t h. e r e. sa ch in. 1212. @ g m. a. i l . c. o. m WhatsApp/Call : + 1 2 3 4 3 0 0 1 5 4 4”

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Posted 9 months ago

“The items were good quality easy to order and quick delivery with no fuss or bother.”

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Posted 10 months ago

“The wigs and I will be ordering again for Christmas”

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Posted 10 months ago

“Yes I would like to let you know there are people on Facebook scaming others with fake profiles saying to claim a coupon from your site up to $750 just to get there info a Jane bush green shirt blonde hair saying her sister works for your company. I do love your site and I'm waiting to have a little extra spending money so I can go bonkers and actually someone I know has bought so many things from your site cute clothes jewelry ect”

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Posted 10 months ago

“Timely delivery. Items as ordered. Prices great. Love shopping at this place. Great online store.”

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Posted 11 months ago

“I have ordered several times from Shein and have never disappointed. The prices and quality of my dresses were decent and affordable. The shipment arrived on time and in individual bags. Thanks Shein team.”

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Posted 1 year ago

“Very happy with my order … and the price are fantastic !!”

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Posted 1 year ago

“So happy thAnK YoU”

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Posted 1 year ago

“I have been ordering from Shein for 2 years and I have always been satisfied with their quality. I order something almost every month and they always came within the deadline on the application.”

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Posted 1 year ago

“The clothes are a decent enough quality for the amount you’re paying, they have excellent reward systems in place and limitless clothing options. 10/10”

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Posted 1 year ago

“Always excellent service and goods are brilliant unlike some cheap purchases off other sites”

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Posted 1 year ago

Shein is rated 1.9 based on 1,595 reviews