Shein Reviews

2.0 Rating 1,402 Reviews
21 %
of reviewers recommend Shein
2.0
Based on 1,402 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 67%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Shein 1 star review on 21st March 2024
Whitney
Shein 1 star review on 21st March 2024
Whitney
Shein 1 star review on 20th March 2024
Anonymous
Shein 1 star review on 20th March 2024
Anonymous
Shein 5 star review on 15th February 2024
Jalissa
Shein 1 star review on 9th December 2023
Nataša
Shein 1 star review on 9th December 2023
Nataša
176
Anonymous
Anonymous  // 01/01/2019
The clothes are a decent enough quality for the amount you’re paying, they have excellent reward systems in place and limitless clothing options. 10/10
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Posted 4 days ago
Always excellent service and goods are brilliant unlike some cheap purchases off other sites
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Posted 2 weeks ago
I ordered a dress and it was exactly what I wanted!!!
Shein 5 star review on 15th February 2024
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Posted 1 month ago
I literally can’t get over the quality and prices of the products quick delivery free returns I literally don’t shop anywhere else outstanding
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Posted 4 months ago
I had my product on time and I’m really happy 😊
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Posted 10 months ago
Would you like to add a photos or videos? Strengthen your review by uploading photos & videos
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Posted 11 months ago
I’ve had excellent shopping experience with Shein
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Posted 1 year ago
I am very pleased. Excellent customer service and first-rate quality. My order was delivered on time.
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Posted 1 year ago
Super valikoima tyylikkäitä ja moderneja vaatteita, laatu vastaa hintaa, kiitos hyvästä kokemuksesta. Suosittelisin ystäville.
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Posted 1 year ago
Thank your store, the prices are consistent with the quality, a large selection of beautiful and quality products, I am happy to work with your store
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Posted 1 year ago
I like ordering clothes in this store, always fast delivery, reasonable prices and good quality The support service helps you to place your order
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Posted 1 year ago
Been ordering from shein getting on a year now, good quality clothing for price, delivery use to be within 10 days, but at present 3 weeks. Just had 4 bags delivered today. Any issues had, always got refunded as long as you upload pics. No trouble contacting customer service at all. Golden rule, measure yourself, read product reviews. I am size 14 tops, but always check measurements and I range from L to XL depending on style and cut, bottoms size 12/14 if elasticated, normally size 14, again depending on cut and style can range from L to XL on bottoms, shoes measure length of foot, girth of foot, normally size 4, but ranged from 3.5 to 4.5 depending on style. Also buy menswear for hubby he has been well happy. And he is really fussy.
Shein 5 star review on 19th July 2022 Shein 5 star review on 19th July 2022
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Posted 1 year ago
I have bought loads of stuff that are good for the prices paid. Timely delivery and big discounts. Sizes ok 95% of the time if you check the measurements before buying.
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Posted 1 year ago
a huge selection of clothes and shoes for every taste, the prices are very affordable, but the quality of some things is not very good, although you should not expect a better quality for such a price
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Posted 1 year ago
Good Quality with reasonable prices
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Posted 1 year ago
Their product its quality,i loved shopping with them
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Posted 1 year ago
SHEIN is expensive nowadays
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Posted 1 year ago
I had a great experience with Shein. Placed my order, received exactly what I expected roughly a week after I placed my order. So they seem to be great to me.
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Posted 1 year ago
I placed my order on the 15th of March and before the estimated delivery date received my order 2day supper happy
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Posted 2 years ago
I tested them with 6 items. We're supposed to be delivered on the 29th of March I ordered 09marxh I received my order 23rd of March. Very impressive... Now I ordered 19 items waiting to see how it will go...
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Posted 2 years ago
Shein is rated 2.0 based on 1,402 reviews