“Absolutely incredibly poor customer service. Am on phone to them now for FOURTH time. They don't answer, don't respond to support tickets. I will never buy another Skechers shoe again.”
“These shoes are less than 5 months old. I am in my 50s, I work from home and seldom leave my home - this tear is clearly a flaw in the design, as my shoes are hardly worn. As I look at reviews now, this is quite common.
In reaching out to Skechers.com, where I ordered them from, I was told that I could send a claim for "defect" and IF they decided after receiving and inspecting the shoes, that they were defective, then they would replace them.
Waste of time and money. The shoes are convenient IF you want to replace them every few months. I'll just get different shoes!”
“Everything!
Sizes are wrong.
Delivery service poor.
Trying to return is impossible due to complete lack of customer service.
Beware, would certainly not recommend.”
“Sorry but I do love skechers but why did you get rid of the leather to that fabric on all of the sneakers; now its a nightmare to keep clean and to clean them. Its almost impossible to get all the dirt out whereas when you had the leather, it was so easy; yes it may be cheaper but you have lost my business as for me your quality is a nightmare now!”
“These shoes seem comfortable till you take them off, then the pain begins. Not just in one spot either, and not just for me, my husband experienced the same issue.”
“This compnay is garbage they just rip you off then try and give you a discount for new shoes instead of replacing the garbage they sold bought my wife a pair of shoes for 80 dollars for work and they have ruined her feet anf she hasnt had them longer than 2 months do not purchase sketchers shoes at all”
“Brand new sneakers that I bought a while back so I would have them when my current pair ran out which I knew was coming up soon. Put them on today for the first time ready to go to the gym and as soon as I started walking in them the bottoms fell apart. I am trying to glue them together with shoe glue but they were like $100 shoes. Very unhappy . I have tried uploading photos multiple times but it says we could not upload one of your files please try again or contact support. I don't see support. I've tried multiple times and I had six different pictures and not one would upload”
“My physiotherapist advised me to buy these. How wrong he was. I bought bobs sport hands free and wish I hadn’t bothered. They nip my feet and are not suitable for women with even small bunions.”
“New slip in shoes purchased in Lisbon while on holiday. I wore them in the rain the next day and slipped as the soles had no traction. 3 cracked ribs and about 6 weeks of pain, so far.
I live in Ireland but my formal complaint was handle by an automated email from the UK!
What has the UK got to do with EU citizens?”
“I have always liked Sketchers until my order arrived today. I ordered 2 pair of slip ins hands free. They arrived today, no shipping, but $115 each plus tax. Both pairs have tie laces. I called customer service, and she said you tie them once and they stay tied. The picture also showed no tie bow. Way too pricey for supposed slip ins. Joke!!”
