“Have a lot of Sketchers shoes. Last week picked one for a walk and after 1.5 miles the whole bottom fell out on the left shoe. Trying to walk back to the car embarrassing and go home found the right shoe start felling off too.
Chat with Sketchers support and they told is Sketchers shoes only last for 2-5 years the most since their material was different than other brands. Have to think twice when looking for another shoes…”
“I have purchased many pairs of Skechers in the past and have never had an issue. I bought a pair of Go Run Consistent sneakers from Macy's/FinishLine and they seemed to be fine. After a couple of days, my right foot started to bother me. I didn't walk/run for a while, and it passed. The pain recurred and my doctor said it was tendonitis. He said most likely from ill-fitting shoes. My husband also noticed when I wore the shoes it seemed my right heel was turned in at an angle. I stopped wearing them and no more tendonitis. Very disappointed since I do love Skechers. It has given me pause on future Skecher purchases.”
“I bought those Garza-Gervin Slip-ins (£95) in a Skechers shop in March. At first they were very comfortable but after 2 and half months the heel panel of both shoes are already damaged/worn out resulting of getting painful blisters! I waited until my heels were no longer blistered and tried them on again yesterday resulting again of 2 nasty blisters!
I can’t use those shoes anymore.
Very disappointed!”
“I purchased pair sandals . Was not happy when I got home . When I returned to shop assistant actually wanted my card to feel like at then full name PC house number village all in front of just anyone where us my protection privacy and their was me thinking I had to keep things private . Never again skechers terrible sevice . When you go m&s next sainsbury anyone just put Yr card in . I'm pretty sure I look presentable. Why invade my privacy like that .”
“Unfortunately the Sketcher’s in Throggs Neck doesn’t fulfill the sale prices when there’s a return. The manager doesn’t inform the customer that if there isn’t a size and an online order is requested, the customer is stuck with the original price for the second pair, even though it’s a second pair. The manager just argues with the customer. The manager was also the only person working, managing the register and looking up sizes. The attention at best was poor since she was talking to a friend and kept minimal communication with customers.”
“I contacted Customer Services after receiving a delivery- the automatic email response said that they would respond within 3 days. It is now well over a week and I have still received no response, despite two chase up emails being sent.”
“The heel, Ultra supportive the cloth, the worst quality I have not even had these shoes for a month and they are already ripped at $100 a piece I will not buy them again”
“I received a coupon for 20% off my first online order, I place the order and forgot to enter the coupon code. tried to cancel the order and could not. called the 800 number and it was answered by a recorded advertisement. chatted with a customer service rep and she said the code was invalid because the sandals I purchased were already on sale. the coupon did not state that. then she said there was very "small window" in which I could cancel my order and she was now unable to do so. I will be returning the sandals and never shop at Skechers again, if this is the type of company they are then I don't want to give them my business.”
“I haven't tried the shoe, but I probably won't now because of your, "stab in the face" advertising on YouTube. I'm tryin to learn something here and all of a sudden I get this commercial for these shoes in my face that I didn't ask for.”
“I bought a pair of Skechers and not even a month after I had them the soles were coming off when I try to take them back to the store the manager threatened me with violence and I can't get a hold of anybody at the corporate office”
“My 88 year old mother just went to your location to return the Step In sandal because it hurt the sides of her foot and was pushing her foot forward making it dangerous. The store manager told her that it was not returnable because she wore it. We have been purchasing Skecher products for years in this store. How was she to know that this particular style would cause harm? They are not inexpensive for someone on a senior's budget and I find this response unacceptable. Please advise.”
“Went to Skechers in Norwalk. Two workers at the register and I asked for slip ons. They said isle 3. After browsing I needed help. Workers still chatting away with radio so loud I couldn’t think. I had to holler to them I needed help. Pointed to the ones I wanted and size and where I could try them on. I’m disabled and had a hard time putting them on. I asked that maybe I needed to measure my foot. Attendant slid measuring tool over and walked away. Wow no help at all. I asked for a larger size and she wanted me to go look for another size I showed her my cane and told her it was hard on me to follow. I bought the one size they had an left. I went home and ordered on line and purchased two more pairs. I will never go to that store again. No help for disabled people. There just there to collect money. I myself would have fired them on the spot for not helping a customers. 🤬”
“I ordered a pair of size 10 Go Golf Elite slip on golf shoes on-line. It featured slip on entry, removable insert, twist fit dial for perfect fit. I am a size 10 for all my shoes, so I ordered a size 10 for $205. What a disappointment! I can't slip them on - I can barely get them on with a shoe horn, if I take out the insole. Their sizes are completely inaccurate. I had to remove the insole just to get them on with a shoe horn. And they are still too small!! They jam my toes and are the most uncomfortable golf shoes I have ever purchased. In fact the most uncomfortable shoes, period, I have ever purchased, period. What a scam. No slip in, wrong size, incredibly uncomfortable - jamming my toes and hurting them. I am hopeful that Skecher reads these reviews to know how they are screwing around with their purchasers, and do something about it. But I am not hopeful - a shoe company that sends slip in shoes that don't slip in, and don't even fit when the insole is removed should not be trusted. Their product is misrepresented. A total waste of money.”
“One of my shoes coming apart, go to store to replace, am told yes you bought the shoes here just not those ones we cannot help you WTF. Look at customer service sends me in reply”
