“Today's customer service is either fake or non-existent. Kate at Skechers in Webster NY dispels that notion. I was greeted at the door with a genuine smile. I had a difficult problem that took several minutes and attempts to rectify. Through it all she stayed the course and resolved my issue. She made me want to come back and buy more shoes even though I didn't need them just so I could have the positive feeling she left me with. Skechers is blessed and lucky to have Kate as a representative!!!!!!”
“I recently bought my first pair of Skechers, and now I’m up to eight! I’m very pleased with every pair. They fit well, have great quality, stylish designs, just the right amount of cushioning, and they’re super lightweight.
For my latest pair, I needed the Skechers Slip-ins Relaxed Fit: Caswell - Frantone, but the store didn’t have my hard-to-find size of 11.5 EEE. So, while I was at the Skechers Store, I quickly created an account on Skechers.com, found the shoes I wanted, and placed my order. They arrived on time and in perfect condition.
As soon as I opened the box and tried them on, I was blown away. Not only do they look great, but they fit like a glove as if they were custom-made for my feet. All the Skechers I’ve bought so far have been true to size. I’m not sure I’ll ever want to buy a different brand!”
“On September 17, 2024 I return a pair of shoes and what I thought was going to be hastle, was not . Emily was extremly nice and polite. Above and beyond my expextations. Thank you Emily.
Store was in Albuquerque, NM on Coors Blvd”
“Got black shimmer skechers and I absolutely love them they came in a great shimmery box perfect and look great would buy another pair in different colour”
“Enfield Skechers Associates, and staff are very responsive and Knowledgeable. Associates were very helpful upon entering the store.
The store manager Samantha was very helpful and supportive with all area of the store. I told my family about the store and bought 5 pairs for family members. I really like the store and shoe.
Sincerely Christopher from New Britain. 👍🏾👍🏾👍🏾”
“I went shopping at Dartmouth Crossing for sketcher slip ins for my Father that is elderly and in hospital. The professionalism and curiosity that I experienced while there was amazing! She made things easy in a stressful time! Crystal was her name! Thank you so much Crystal!”
“I am so impressed with these shoes I just wish they didn't cost so much to replace. I bought these suckers used at a thrift store 10 years ago so I'm not sure how old they are. However this may be their last summer. OMG! 10 plus years and they didn't even rip out like they normally do between the toes. Highly recommend 😊✌️”
“Was just at the Skechers store in New Port Richey, Fl and they were the best. Lilly was so sweet and helpful. Everyone in the store was great. Will be shopping there again soon.”
“Ollie at The Quays in Gloucester went out of his way to be helpful and find the shoes I wanted even though they weren't on display. Brilliant service.”
“Jarod at the Skechers at Houston Outlet Mall is an amazing representative for this corporation. He helps with a smile. He offers suggestions. He is personable. The store is clean and easy to shop in. Just can't say enough good. Great options”
“Visited Skechers on Broadway at Kolb Road in Tucson Arizona. I was assisted by Marissa. Have not had such excellent service in a long time. Marissa clearly makes things happen in a positive way. Well done Marissa. Well done.”
