SLRHut Reviews

Name: SLRHut
Rating: 4.17

4.2 Rating 300 Reviews

80 %

of reviewers recommend SLRHut

Company Reviews

Questions

Metrics

4.2

Based on 300 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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SLRHut 1 star review on 9th December 2021

Matthew G Jones

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Met all expectations”

Helpful Report

Posted 5 years ago

“Excellent price for the goods. Very strange that you have to call to process the online order. This appears to be an opportunity for them to try and upsell/add to your order. The fact that I couldn't get through in the phone for 3 days meant a delay to receiving my camera. Also the website suggests it is a UK based company when in fact the staff and goods are in USA. I am not sure how these 'grey goods' will be covered if they require repair. However, delivery with Fed-Ex was good and easy to track and I am happy with the purchase. Price significantly better than UK high st shops.”

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Posted 5 years ago

“Every thing was spot on, I wish all companies were as good, transaction was smooth as silk, on top of which I made a really big cash saving. Thank you SLRHUT, ill be back !.”

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Posted 5 years ago

“Great product at great price and courteous and efficient service”

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Posted 5 years ago

“Nothing specific”

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Posted 5 years ago

“Good price speedy delivery”

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Posted 5 years ago

“I had trouble contacting them by phone,so they gave me an upgrade on my memory card.When that was faulty they immediately said they'd replace it. Good customer service. Thomas Woodcock”

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Posted 5 years ago

“easy ordering delivery was very good delivered right on time”

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Posted 5 years ago

“Easy ordering system and delivery ahead of schedule”

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Posted 5 years ago

“Outstanding Customer Service, great product, really helpful when giving us advice on the Camera Battery and excellent delivery time. Highly Recommend.”

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Posted 5 years ago

“Fast service. Great customer service.”

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Posted 5 years ago

“Great product, prompt delivery at a good price.”

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Posted 5 years ago

“Great customer service, fast delivery, great product”

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Posted 5 years ago

“Price and speed of delivery”

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Posted 5 years ago

“Great price, speedy delivery (3 days) - especially as when i tracked the item it was coming from the states! Read some dodgy reviews, but I guess people generally only bother rating something if they're very happy or very disgruntled... My experience with my first order has been very satisfactory, to date.”

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Posted 5 years ago

“Great price, fast delivery but impossible to reach anyone via telephone once order has been paid for.”

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Posted 5 years ago

“Great price and really rapid delivery.”

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Posted 5 years ago

“took a while to get through to speak to somebody regarding our order but the order arrives quickly and no issues.”

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Posted 5 years ago

“good service”

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Posted 5 years ago

“Great delivery but didnt get everything advertised in the bundle, emailed with my query but had no reply in over a week, still waiting, poor after sales service, what a shame.”

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Posted 5 years ago

SLRHut is rated 4.2 based on 300 reviews