Soufeel Reviews

"Disappointed and Frustrated \u2013 Not Worth the Money or the Hassle\r\n\r\nI ordered a custom Father's Day flip book from this company, thinking it would be a thoughtful, personalized gift. Unfortunately, the product I received had a glaring issue: two photo segments in the animation didn\u2019t match up properly, completely ruining the flow and feel of the flip book.\r\n\r\nWhen I reached out to customer service to resolve the issue \u2014 either through a refund of the $40 I paid (including shipping) or a corrected replacement \u2014 I was shocked by their response. They offered me a measly $5 refund or told me I could pay them an additional $10 to ship it back for a fix. Even worse, with Father\u2019s Day just two days away, they said the corrected version wouldn\u2019t arrive until well after the holiday \u2014 completely missing the point of the gift.\r\n\r\nFor a company that markets itself around personalized, meaningful gifts, the lack of quality control and poor customer service was incredibly disappointing. Save yourself the money and frustration \u2014 I would not recommend ordering from them."

"The item ordered is nothing like what is advertised. It's an absolute disgrace and con."

"Partner was made up with hes gift"

"Partner was made up with hes gift"

"Over a month later and still no delivery. Company won\u2019t help whatsoever, they only offer half of the shipping cost as a refund. Beware. Product comes from China and the shipping company is a weird company with weird tracking. 100% dissatisfied"

"Over a month later and still no delivery. Company won\u2019t help whatsoever, they only offer half of the shipping cost as a refund. Beware. Product comes from China and the shipping company is a weird company with weird tracking. 100% dissatisfied"

"Over a month later and still no delivery. Company won\u2019t help whatsoever, they only offer half of the shipping cost as a refund. Beware. Product comes from China and the shipping company is a weird company with weird tracking. 100% dissatisfied"