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Soufeel Reviews

3.7 Rating 867 Reviews
67 %
of reviewers recommend Soufeel
3.7
Based on 867 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours

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Soufeel 1 star review on 13th June 2025
Anonymous
Soufeel 1 star review on 26th March 2025
Neil MacHenry
Soufeel 5 star review on 20th January 2025
Sara
Soufeel 5 star review on 20th January 2025
Sara
Soufeel 1 star review on 9th January 2025
Arturo Verduzco
Soufeel 1 star review on 9th January 2025
Arturo Verduzco
Soufeel 1 star review on 9th January 2025
Arturo Verduzco
18
Anonymous
Anonymous  // 01/01/2019
Everything you ordered comes back to you in prefect order give gift lab ago they are fantastic
Helpful Report
Posted 3 years ago
Everything you ordered comes back to you in prefect order give gift lab ago they are fantastic
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Posted 3 years ago
Tracy from soufeel has been helping me consistently and has been responding to me quick via email. I appreciate her help and customer service is amazing! Thank you so much
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Posted 3 years ago
I am writing this review to save you some money, you DONT order from this company! it is a joke they will scam you! I order the portrait with a song from Spotify with a custom picture. First, let them sent me an item with no picture. I wrote the support and they told me that they will send me a replacement. After 3 weeks of waiting they sent me the same item! Honestly save your money for another gift or present. it is not worth it!
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Posted 3 years ago
Product was quickly sent, quality- definitely get what you pay for. I actually like that its remote free this night light, as a mother I have one in each kids room. With remotes, And I'm so scared to loose them Hah. Thanks again!
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Posted 3 years ago
When I got my order one of them was broken but I emailed Tracy and she is sending me a new one!! Thank you Tracy, I will definitely order again!
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Posted 3 years ago
I was really happy when I saw my order came in and I was so excited to open it and it’s so beautiful
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Posted 3 years ago
I appreciate the replacement necklace. My sister passed away a year next month and that necklace was her Mother’s Day gift. So I appreciate you sending another one with no problems. Thank you
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Posted 3 years ago
Awesome engraved keychain, love it! Highly recommended A++
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Posted 3 years ago
When my order came one of them was broke but I email Tracy and she is making me another one with no problem and it will be mail out in a few days to me!!! THANKS TRACY I WILL BE ORDERING AGAIN!!!!
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Posted 3 years ago
Customer service is unmatched! I will definitely be ordering from them again.
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Posted 3 years ago
This product is Very good 👍
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Posted 3 years ago
They have excellent customer service
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Posted 3 years ago
Good service
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Posted 3 years ago
Order was messed up and Tracey made it right
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Posted 4 years ago
Very kind and helpful with customer service.
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Posted 4 years ago
I got my package yesterday it was a customise blanket for my partner and I loved it so much.I’m sure he’s gonna love it as well. Shot Giftlab. Keep up the good work !!!
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Posted 4 years ago
I spoke to a woman by the name Tracy! She was extremely helpful and made sure I felt good about my concerns!
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Posted 4 years ago
Really good iv had a few charms of her and the pictures are the best
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Posted 4 years ago
Didn’t get my order but they sent me a new one right away! Great customer service experience
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Posted 4 years ago
Soufeel is rated 3.7 based on 867 reviews