Soufeel Reviews

Name: Soufeel
Rating: 3.60

3.6 Rating 918 Reviews

65 %

of reviewers recommend Soufeel

Company Reviews

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Metrics

3.6

Based on 918 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Soufeel 5 star review on 13th September 2025

Robert

Anonymous

Soufeel 1 star review on 26th March 2025

Neil MacHenry

Soufeel 5 star review on 20th January 2025

Sara

Anonymous

Anonymous // 01/01/2019

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“Love it 😍”

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Posted 1 year ago

“My wife loved the song magnet!”

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Posted 1 year ago

“I bought the Spotify page looking magnet, it is super cute, and the song and picture i picked are so meaningful to my Husband and I. I actually ordered it wrong and realized it right after I ordered it, Soufeel, was quick to help to me fix it, with much kindness and care!”

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Posted 1 year ago

“Great response”

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Posted 1 year ago

“Made wife extremely happy for anniversary present! Really a great idea for couples who know they've found their soul mate!”

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Posted 1 year ago

“I sent a question about customizing my order and to check if it was right. I got an answer right away! Great response, great service 🤩.”

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Posted 1 year ago

“A company that cares very much about customer satisfaction and quality of its products There's a very important flexibility, and that gives them my confidence.”

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Posted 1 year ago

“A bit confused at first but the representative really gave good resolutions. Thanks.”

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Posted 1 year ago

“My Charm is Beautiful so happy with it great work xxx💕”

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Posted 1 year ago

“good product. legit product. no scam. very satisfied costumer here”

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Posted 2 years ago

“I like the procedure to confirm the design with me so that I can notice the mistake overlooked. Thank you for your service.”

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Posted 2 years ago

“I can customised the names.. which is surprisingly shock as it was a price of one.. Cause usually I have to pay extra if I want to add names.. To me is this is a very good bargain.. I can choose what color I want.. Overall I just love it.. I bought 10 for my nurse colleagues and 1 for myself.. It was beautiful 😍 Thank u soufeel for the wonderful items..”

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Posted 2 years ago

“The photo came out exactly how I wanted it to It did take a little long to be produced and arrive but I know it takes time to prepare something this amazing Such an amazing product and I can’t wait to complete it🙂”

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Posted 2 years ago

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Posted 2 years ago

“Thank you for helping preview the design. I'm quite happy about the design and your service. Thank you!”

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Posted 2 years ago

“I love the product I have bracelet with pucture chain and I am wearing with love I am wearing more than 5 years and it is same as I bought it .good quality”

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Posted 2 years ago

“I had my bank card compromised after making a purchase with this company. I had issues with delivery which when contacting them was made clear that was my problem and not there’s. They do not give a damn about consumer rights and customer care. I did - eventually - receive my order only because I went to the couriers local depot and collected it. Unfortunately gifts were as disappointing as the service. I ordered a photo frame having provided a high quality photo and the picture I received looked like it was painted in a nursery - the quality was shocking. The photo image looked like it was painted and smeared. The other gift was a charm which was a much better image bizzarely but the engraved writing required a magnifying glass to read - just pay the extra to Pandora and get the real thing and a longer retention of your hair line!”

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Posted 2 years ago

“Ordered name necklace just perfect and great customer service”

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Posted 2 years ago

“I rate 6-10 as I received an item and wasn't to happy with it tho when I messaged about it they had said they would make a replacement for it.. im still waiting on it so I will update review when new product is received”

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Posted 2 years ago

“Received my ring very promptly. Very happy with the product. Had a query after ordering and experienced very prompt efficient service.”

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Posted 2 years ago

Soufeel is rated 3.6 based on 918 reviews