“An excellent company with fantastic customer service. Great products at great prices. No quibble refund from any issues. You only have to spend £25 for free delivery.”
“Ordered some items from Hazel Grove and was served by Mike.
He was brilliant at explaining exactly how to use the items as I didn’t have a clue.
Mike was patient and his customer service was next level.
Punch bag bracket.”
“At Rotherham branch they are all very well mannered and very helpful. I would definitely say this company is faster and cheaper than screwfix. Over all I can buy anything from this shop and it’s never a problem if I need help finding products.”
“I must say that toolstation is the best always friendly helpful and they got the all what you need at the right price...
They stay open right through lock down too
Fully recommend them..”
“Have bought numerous items from Anniesland Glasgow store over last 2 months. The staff are excellent, very helpful, extremely polite and supportive with good advice. Well done !”
“I placed an order for tamperproof torx bits and informed they would be ready for collection in 10 minutes.
The best service and price I have ever had. rated as OUTSTANDING.
WELL DONE TO ALL.
THANK YOU JOHN”
“I ordered some LED bulbs from Toolstation for a partially sighted OAP I help, the idea being replacing some that she said had failed. Unfortunately when I went to change her bulbs those I ordered were "Warm White" not "Cool White" which she said were not bright enough to help her poor vision. I spoke with Katrina from your customer services and what a brilliant lady, she is a great ambassador for your company and she has sorted everything out, I seldom offer praise but this lady deserves it, she certainly went the extra mile, suggest you look after this lady she is valuable
Thank you Katrina!”
“Ordered yesterday, immediate text to say ready, collected this morning from Bourne, PE10. Staff were excellent, couldn’t have been more helpful. Thank you”
“Great service. Click and collect well organised. On arrival a staff member checks whether you’ve placed an order then directs you to where to stand to socially distance. I’ve placed 2 orders during the lockdown period and been really impressed both times.”
