Ubisoft Reviews

Name: Ubisoft
Rating: 1.11

1.1 Rating 359 Reviews

2 %

of reviewers recommend Ubisoft

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1.1

Based on 359 reviews

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Delivery Methods	Courier
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Communication Channels	Live Chat, Email

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Ubisoft 1 star review on 13th April 2025

Anonymous

Ubisoft 1 star review on 22nd March 2025

RemTooKawaii

Ubisoft 3 star review on 14th March 2025

Anonymous

Ubisoft 1 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

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“I would give Ubisoft a zero if I could. I purchased a new game (just dance) and tried to make an in game subscription (unlimited) which would be giving Ubisoft more money but it wasn’t working. I contacted Ubisoft for the first time about this issue on Feb 24, 2024… it is now may 16, 2024 and they STILL have not resolved this issue. Every time I get a message saying my case is still under review or sent to a higher up. I’m starting to think this is all a joke because how many higher ups are they. They stopped replying to my ticket and have not resolved the issue. I am extremely disappointed in this customer service especially when I am trying to give them more money for an in-game subscription purchase and they won’t even send me a new SD card for the game. Worst customer service ever. 3 months and nothing done. Ridiculous!”

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Posted 11 months ago

“Y’all mfs took the dam game i paid for. Thats. Cool I’ll just pirate your games since i don’t own what i pay for”

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Posted 11 months ago

“I wish I could give less than 1 star. Worst company Ive ever seen”

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Posted 11 months ago

“The first game I purchased that was produced by Ubisoft was Myst 3 Exile for Ps2, and it was an amazing experience for a point and click. The live actors, the puzzles, the animated action sequences, and the fact there were no glitches made it an incredible game that I still go back to from time to time. I've played a few of their other titles, the series I have played the most being Assassin's Creed. AC started put great, but as time and sequel went on problems started appearing. First thing to go wrong was free running in AC 3 due to changes to the combat system, they made up for this in black flag but went to another untested combat system in origins and has stuck with that ever since. AC 2 did it best. I will save the other problems and skip to the one that brings me here. Valhalla. Weapons armor options are ridiculous, npcs that level up with you render grindering for skill pointless. No feeling of real accomplishment unless you are a try hard or saddist who loves impossible odds by taking on enemies way out of your league. Speaking of enemies whose idea was it to automatically restore the zealots health after 2 mins of you trying to outrun them? But the biggest problem is the hunter shack. The second skin, a legendary bear, always crashes my game. I'm not alone in this as a quick check on reddit will lead you to several players with this complaint. One suggestion was erase all data and wait for update and start a whole new game to maybe fix the issue. My point is your company has fallen in standards. You have lost heart. I get everyone is out here trying to make a dime, so am I, but I'm not going to keep spending the same much less more money on a product that is no longer as good as it once was. Sincerely, Ray”

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Posted 11 months ago

“Horrendous. Spent 15-20 minutes setting up an account for it to tell me my password is incorrect. (I use the same password for everything) Terribly designed and a huge error in the programming clearly.”

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Posted 1 year ago

“I want a full refund for the game Skull and Bones. I purchased it from the Playstation store digital download. I was loving the game but now can't play anymore because i don't want Playstation plus account. I just want to play with out a subscription. That was the whole reason I downloaded the game. The economy is terrible to add another subscription to my monthly budget.”

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Posted 1 year ago

“I would give less then 1 star only for customer support you suck your servers are down and I can't get any support”

Ubisoft 1 star review on 23rd April 2024

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Posted 1 year ago

“Horrible customer service, kids with attitude. My email or 27 yrs was hacked due to a medical office breach. When I emailed Ubisoft they said they refuse to help me because they have no way to prove I'm the account owner and yet my Xbox gamertag is still on the account , I play Ubisoft games and they refuse to update my email. One had the nerve to tell me to ask the hacker for my email account back.”

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Posted 1 year ago

“I dont wanna play the game but the only reason i play the game is to get my money's worth as i die over and over.”

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Posted 1 year ago

“I've been an enjoyer of UNO, however..... here are my grievances... the PC version mainly runs good, with the exception of: unable to access settings screen from homepage OR in a match, because it freezes on a loading screen, forcing me to close the game via TaskManager. ALSO..... crossplay is NOT cross-platform friendly. Which is another thing that is VERY UPSETTING. You can only play Playstation to Playstation, PC to PC and so on so forth... no Playstation to PC or vice cersa. VERY DISAPPOINTING. I attempted to reach out to cystomer service about the settings issue.... and guess what... NO RESPONSE!! Its been about a week since I sent that email. I acidly kept an eye out for a response, but NOPE!! I bet you they decided to sit on their behinds and ignore the support requests from their users!!”

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Posted 1 year ago

“Worse game developers and servers I have ever seen. They can't keep the servers up for more than a day without them crashing. You guys are lucky tha jynxzi brought you guys back to life because you're developing skills are terrible .”

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Posted 1 year ago

“All of their games are terrible from bugs to trash sbmm it’s impossible to have fun in a game when you get put up against the best players in the game when you’re not even close to being as good as them”

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Posted 1 year ago

“After being a loyal customer of various Ubisoft game series for a number of decades, I am now completely distancing myself from this developer. I suggest you ban this developer as well. I am a real gaming enthusiast and have all the gaming consoles from the past to the present. That's why I also enjoy continuing to play older games. Ubisoft is completely missing the point here. It concerns the game The Crew. After 10 years, Ubisoft has decided to close the servers. I fully understand that the servers will not remain open forever. However, they have made the game completely unplayable and terminated it. While you could simply play the game in single player, this is absolutely not necessary. Since I purchased the game on three different platforms including the DLC, this feels like being robbed of my hard earned money. As if this problem wasn't bad enough, the customer service also appears to be completely worthless. I presented this issue to them and asked three simple questions: 1) How come you don't just make the game available offline? 2) What other games are you going to terminate this way? 3) How will you compensate the disadvantaged customers for this mismanagement? After sending ten messages back and forth, customer service failed to respond to these questions and I gave up. However, I am considering legal action, because I suspect that this mismanagement is incorrect. In short, it is better to stay away from this developer, because they do not take you seriously as a customer and steal what is rightfully yours.”

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Posted 1 year ago

“So my reputation just went down because my internet went out and it kicked me from the match, yet I rejoined and it goes down? Also, earlier today I was playing with my friend and we started up a standard. and it literally did not let us join, and we got banned for an hour. a nice work rainbow six siege.”

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Posted 1 year ago

“When the propaganda wont stop coming, we really need to stop buying.”

Ubisoft 1 star review on 12th April 2024

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Posted 1 year ago

“They have kicked me from two ranked games in the last 6 days banning me for 4 of the days not cause I didn’t have WiFi or anything just cause their servers are terrible and THEN I can’t even manage to get ahold of a person cause they support website doesn’t work absolutely the worst company I’ve ever played a game from I’ve spent over $200 on that game and I will never touch it again. UBISOFT SUCKS”

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Posted 1 year ago

“Don't waste your time and money with this company, they will not let you update the email address, they ll claim your account is compromised (which it isn't at all) then close the account. It makes zero sense, horrible customer service by Nathan 007”

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Posted 1 year ago

“When my reticle is on there head it should kill them not miss or say hit rejected fix sincerely no arm knight”

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Posted 1 year ago

“I love the game Star Trek Bridge Crew I love the VR makes you feel like you are on the bridge of a starship but I think you should keep developing it to be a better game by adding new iconic ships from Star Trek, and new missions they come with the new ships and I think if you do the game will become very popular4 will become very popular in the star trek community and I think people who don't know what star trek is but play vr a lot will play the game for the experience. [lease do this because I love the game and hope that you read this and update the game and will all new ships and missions.”

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Posted 1 year ago

“The reputation system has ruined the game, you can basically false report anyone and ruin their entire progress towards reputation.”

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Posted 1 year ago

Ubisoft is rated 1.1 based on 359 reviews