Wilko Reviews

Name: Wilko
Rating: 2.54

2.5 Rating 696 Reviews

38 %

of reviewers recommend Wilko

Company Reviews

Questions

Metrics

2.5

Based on 696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of products , average price, shops are always clean and tidy and well merchandise”

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Posted 8 years ago

“Great value and great selection of products. Delivery can be a little slow but the sale items are really well discounted”

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Posted 8 years ago

“helpful friendly staff, well stocked shop. Easy to locate what I wanted.”

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Posted 8 years ago

“Fast, keen priced, delivered on all their promises.”

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Posted 8 years ago

“I'm landscaping my garden on a budget and risked buying tools from their functional range. I am amazed at the quality for the price as they seem to be able to tackle anything. I have also bought paint and equipment from them which is also excellent value and quality. Delivery is quick and efficient so no complaints whatsoever. Highly recommended.”

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Posted 8 years ago

“Great product range at reasonable prices.”

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Posted 8 years ago

“stuff come fast in post and cheap”

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Posted 8 years ago

“Good range of products, good for cheap holiday essentials”

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Posted 8 years ago

“They always have what i need for my 4 legged doggy friend and if i cant find it they are happy to help.”

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Posted 8 years ago

“So much variety and fantastic prices. Don't let the long ques at the checkout put you off as it moves pretty quick.”

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Posted 8 years ago

“always have a deal on the go.very well priced firm and service is superm”

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Posted 8 years ago

“Don't often buy nail varnish, but bought some Rimmel gel polish and top coat and wasn't disappointed. The money off offer online made them excellent value!”

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Posted 8 years ago

“FAST DELIVERY .excellent PRODUCTS AT GOOD PRICES”

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Posted 8 years ago

“Brilliant. No miminum spend required for Click & Collect which is free. Convenient!”

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Posted 8 years ago

“Good customer relations and helpful information from the cashier”

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Posted 8 years ago

“Good quality products, always competitive and there free click and collect service is excellent.”

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Posted 8 years ago

“Fantastic bargains to be had staff very helpful .quality products at reduced prices”

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Posted 8 years ago

“Easy to order on line. Very comprehensive range of own brand and alternatives at very competitive prices. Very courteous service.”

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Posted 8 years ago

“Good service never been ket down”

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Posted 8 years ago

“very good quality”

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Posted 8 years ago

Wilko is rated 2.5 based on 696 reviews