Wilko Reviews

Name: Wilko
Rating: 2.57

2.6 Rating 682 Reviews

38 %

of reviewers recommend Wilko

Company Reviews

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Metrics

2.6

Based on 682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quick”

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Posted 7 years ago

“Great ease to find products”

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Posted 7 years ago

“I love this store quality items and great service”

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Posted 7 years ago

“Cheap deals and fast postage.”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Good value”

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Posted 8 years ago

“Always easy to find products clean stores and helpful Staff”

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Posted 8 years ago

“Item I ordered was cheapest I could find (from same manufacturer) - took 2 days to arrive - excellent Long live Wilko!”

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Posted 8 years ago

“Quick efficient service/good quality for price -receive goods with-in two days Very happy customer indeed”

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Posted 8 years ago

“Cheap diesel system cleaner”

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Posted 8 years ago

“Great stock choice and helpful staff”

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Posted 8 years ago

“I bought some Moroccan mugs. They are a pleasure to use and delightful to look at. They were also extremely good value for money. I spotted a tiny flaw in one and informed customer services at Wilkos. Their no-quibble replacement was better than most companies and they went out of their way to put right a problem I had with a delivery error. I will definitely buy from Wilko.com again.”

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Posted 8 years ago

“took daughter to get her school stationery, found every thing she needed at reasonable price, also found nitro mors paint stripper that i needed but couldn't it anywhere else local to me. customer service was good to.”

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Posted 8 years ago

“Purchased wool from Wilkos and it is great value and quality.”

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Posted 8 years ago

“Purchased wool from Wilkos and it is great value and quality.”

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Posted 8 years ago

“Not happy at all bought some outdoor paint for my window sills which after the required drying time it started to rain thus resulting in paint running down the walls which had just been plastered and painted”

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Posted 8 years ago

“A very well-stocked shop, found everything we needed, friendly staff and saved us walking town as we found everything we needed in just one shop.”

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Posted 8 years ago

“Masses of choice, reduced prices, good quality things”

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Posted 8 years ago

“Great customer service when returning a faulty appliance. Even carried it to my car!”

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Posted 8 years ago

“On the spur of the moment we popped in to look for some new bedding. The range, whilst slightly limited, had exactly what we wanted and of an excellent quality too. It's so nice going to bed in crisp, clean sheets, brand new.”

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Posted 8 years ago

Wilko is rated 2.6 based on 682 reviews