Wilko Reviews

Name: Wilko
Rating: 2.59

2.6 Rating 674 Reviews

39 %

of reviewers recommend Wilko

Company Reviews

Questions

Metrics

2.6

Based on 674 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“helpful friendly staff, well stocked shop. Easy to locate what I wanted.”

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Posted 8 years ago

“Fast, keen priced, delivered on all their promises.”

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Posted 8 years ago

“I'm landscaping my garden on a budget and risked buying tools from their functional range. I am amazed at the quality for the price as they seem to be able to tackle anything. I have also bought paint and equipment from them which is also excellent value and quality. Delivery is quick and efficient so no complaints whatsoever. Highly recommended.”

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Posted 8 years ago

“Great product range at reasonable prices.”

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Posted 8 years ago

“stuff come fast in post and cheap”

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Posted 8 years ago

“Good range of products, good for cheap holiday essentials”

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Posted 8 years ago

“They always have what i need for my 4 legged doggy friend and if i cant find it they are happy to help.”

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Posted 8 years ago

“So much variety and fantastic prices. Don't let the long ques at the checkout put you off as it moves pretty quick.”

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Posted 8 years ago

“always have a deal on the go.very well priced firm and service is superm”

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Posted 8 years ago

“Don't often buy nail varnish, but bought some Rimmel gel polish and top coat and wasn't disappointed. The money off offer online made them excellent value!”

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Posted 8 years ago

“FAST DELIVERY .excellent PRODUCTS AT GOOD PRICES”

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Posted 8 years ago

“Brilliant. No miminum spend required for Click & Collect which is free. Convenient!”

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Posted 8 years ago

“Good customer relations and helpful information from the cashier”

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Posted 8 years ago

“Good quality products, always competitive and there free click and collect service is excellent.”

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Posted 8 years ago

“Fantastic bargains to be had staff very helpful .quality products at reduced prices”

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Posted 8 years ago

“Easy to order on line. Very comprehensive range of own brand and alternatives at very competitive prices. Very courteous service.”

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Posted 8 years ago

“Good service never been ket down”

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Posted 8 years ago

“very good quality”

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Posted 8 years ago

“I particularly wanted some purple coloured plant pots, which I couldn't find anywhere else After ordering them they arrived really quickly and were just what I wanted. At the same time, after scouring my gardening catalogues and the shops, I found the very plant which suited my needs from Wilkos, so ordered it with the pots. When it arrived, it was in perfect condition, a really big plant with very pretty delicate pale purple flowers and attractive narrow white and cream leaves. It was ideal for the part of the garden that I intended to put it, so was really pleased with it and the very good service that Wilkos provided.”

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Posted 8 years ago

“Local. Free parking. Most things under one roof. Plenty staff so no long till queuing. Prices reasonable for good products. Staff really nice and always nice to my kids regardless how late or early it is. I tend to buy specific things I need so if can't find on the net then I'll go direct to places I can be sure have what I need. The do 9 times out of 10.”

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Posted 8 years ago

Wilko is rated 2.6 based on 674 reviews