Wilko Reviews

Name: Wilko
Rating: 2.57

2.6 Rating 682 Reviews

38 %

of reviewers recommend Wilko

Company Reviews

Questions

Metrics

2.6

Based on 682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great product,reasonably priced and fast delivery”

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Posted 8 years ago

“Buy and pick up from store Not just an email but they phoned to let me know my order had arrived”

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Posted 8 years ago

“Got my order right and threw in some free samples. Delivery cost is very expensive for what was sent.”

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Posted 8 years ago

“Good products and good value for money on many items. I have purchased various garden tools and all been put through the will and none of them were overpriced”

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Posted 8 years ago

“Always good value, their wild bird food, suet balls and suet logs keep my garden ful of birds right through the year.”

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Posted 8 years ago

“I was very happy with my purchase. It comprised everything I asked for and at the discounted price promised. I expected that as I have had many happy years' shopping in-store. This was my first time buying via internet. Best of all, and not something I expected, was that the goods arrived even sooner than promised and very carefully packed. Top class.”

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Posted 8 years ago

“Good range of products , average price, shops are always clean and tidy and well merchandise”

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Posted 8 years ago

“Great value and great selection of products. Delivery can be a little slow but the sale items are really well discounted”

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Posted 8 years ago

“helpful friendly staff, well stocked shop. Easy to locate what I wanted.”

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Posted 8 years ago

“Fast, keen priced, delivered on all their promises.”

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Posted 8 years ago

“I'm landscaping my garden on a budget and risked buying tools from their functional range. I am amazed at the quality for the price as they seem to be able to tackle anything. I have also bought paint and equipment from them which is also excellent value and quality. Delivery is quick and efficient so no complaints whatsoever. Highly recommended.”

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Posted 8 years ago

“Great product range at reasonable prices.”

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Posted 8 years ago

“stuff come fast in post and cheap”

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Posted 8 years ago

“Good range of products, good for cheap holiday essentials”

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Posted 8 years ago

“They always have what i need for my 4 legged doggy friend and if i cant find it they are happy to help.”

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Posted 8 years ago

“So much variety and fantastic prices. Don't let the long ques at the checkout put you off as it moves pretty quick.”

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Posted 8 years ago

“always have a deal on the go.very well priced firm and service is superm”

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Posted 8 years ago

“Don't often buy nail varnish, but bought some Rimmel gel polish and top coat and wasn't disappointed. The money off offer online made them excellent value!”

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Posted 8 years ago

“FAST DELIVERY .excellent PRODUCTS AT GOOD PRICES”

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Posted 8 years ago

“Brilliant. No miminum spend required for Click & Collect which is free. Convenient!”

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Posted 8 years ago

Wilko is rated 2.6 based on 682 reviews