Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,672 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,672 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2 pair of leggings normally I wear 12/14 size large. I ordered XXL these maybe would fit someone that wears a 7/8? This is my second bad experience with wish.com won't buy from them again!!”

Helpful Report

Posted 2 years ago

“SCAMMERS, That about says it ALL!!!!!!!!!!!!!!!!!!!!! You can not get ANY ASSISTANCE if you have a problem, just err, are ERR, maybe a ERR, are I don't ERR!!!!!!!!!!!!!!!!!”

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Posted 2 years ago

“Item did not arrive and then when I wanted to report it, it said that the 30 days were up and I was not eligible for a refund. Tracking #: WI001953412025FPL will concur that the item never reached me. I will never again buy from Wish. Anyone reading should do the same, Wish is a total rip off!”

Helpful Report

Posted 3 years ago

“WISH.com is a THEFT they took my money £312 and my orders and i got nothing.they are absolutely disgusting with no conscience at all even their customer service is useless...PLEASE PLEASE DON'T BUY OR RECOMMEND THIS SITE IF YOU DONT WANT TO GET STRESS. WISH IS A THEFT WITH NO CONSCIENCE....”

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Posted 3 years ago

“Wish is the worst. No customer service. No refund provided in 4 MONTHS I have returned my order of 250£. They steal money and you can't speak to anyone for help except a stupid bot.”

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Posted 3 years ago

“Absoulete rubbish I've never shopped online I finally decide let's try and see what online shopping is all about.instead of throwing $250 on poker machine I wish I did I wouldn't even give these things to the homeless pair of running shoes broke cause the shoelace strap wasn't even a strap plastic further more some jumpers for running yuk the only thing that I wa t from them now is the camera that took the photos of these items cause it deffinalty fooled me never again wish🤙”

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Posted 3 years ago

“You are scamming motherfuckers”

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Posted 3 years ago

“I ordered a wireless charger last year 2020 in July till now may 2021 it hasn't arrived and they say they can't refund me”

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Posted 3 years ago

“This website is VERY bad. They have sellers who sell misleading, totally defective products, that will not work for you. Then they will never refund or even apologize. As an example, i bought two Mummy and me dresses from them. The seller claimed dresses are cotton. They are not. They are pure synthetic (after I received them in almost 2 months after placing the order). On top of that, Mother's dress is defective, having a hole, and badly made. And one of the sleeves leaves a deep scar-looking trace on my arm, as the ribbon is too tight even for a baby arm. I had the trace for 2 days after taking the dress off!! It's an injury!! Around the same time, I ordered the shoes from that website (not knowing HOW bad they are yet). The shoes came in a separate package after the defective dresses. Needless to say, instead of a claimed 'leather' the shoes were synthetic. On top of that, it's impossible to connect them in any way to a foot. Seriously. I was not able to make a single step in them. They are created not for humans. I don't know how they could come up with such construction and configuration, but the shoes are not functioning. Nobody even apologized, not talking about giving a refund to me. Misleading, counterfeit, wrong website, awful products, terrible customer service.”

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Posted 3 years ago

“They don’t deliver product then act like it’s your fault, tracking is from China and ends in Australian customs. Doesn’t supply further tracking It’s a scam. Customer service automated responses just ignore you.”

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Posted 3 years ago

“Totally a scam. 3 items I ordered were not delivered”

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Posted 3 years ago

“Total scam. Items not delivered and no refund. Avoid this company. They exist only to steal.”

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Posted 3 years ago

“I finally went to my credit card company and had the billing erased. They are crooks with false advertising and only automated replies when you send and inquiry. DO Not do business with these crooks.”

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Posted 3 years ago

“Two out of items never received. Did get a refund after many inquiries about the products.”

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Posted 3 years ago

“wish is a bad company …there refund or cancel policy is so fact or it for ever for then to refund you or cancel any item and you have deal with AI to get any answer from them and it takes 3 day to get a answer i would not even waste my time on this company ever , buy form amazon or eBay you will get better quality and service and be so much happy”

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Posted 3 years ago

“Never received my order. Their customer support is bs... just electronic replies.”

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Posted 3 years ago

“I supposed to receive the item by April 23rd (Money Back Guarantee) Per Wish's policy, if my item isn't delivered by the maximum delivery date, Wish would give me a full refund. They are refusing to give my money back. I still haven't received the item. It is very difficult to reach them, and by email they copy and paste the same answers over and over again. I've already posted my complaint on Complain.biz”

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Posted 3 years ago

“Over a month and still have not received my order not good.”

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Posted 3 years ago

“The product I ordered showed photos of a 2XU compression shirt. The product that arrived was a fake brand and far from 2XU in quality. Last time I use Wish.”

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Posted 3 years ago

“The worst company I have ever dealt with. Wrong goods; no attempt to accept returns, useless and untruthful response to customer service enquiries. Utterly incompetent and deceitful. Might as well be a scam. Should be banned from advertising.”

Helpful Report

Posted 3 years ago

Wish is rated 1.2 based on 3,672 reviews