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Wish Reviews

1.2 Rating 3,671 Reviews

5 %

of reviewers recommend Wish

Company Reviews

1.2

Based on 3,671 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Wish 1 star review on 28th February 2023

Wish 1 star review on 1st December 2022

Wish 1 star review on 26th October 2022

Wish 1 star review on 22nd October 2022

Wish 5 star review on 21st July 2022

Wish 1 star review on 13th April 2022

Wish 1 star review on 13th July 2020

3

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“BEWARE, of buying by WISH something more valuable, I ordered at item For +-$30, I got the wrong product, I was promised a refund, I ordered again, and again got the wrong product, and was promised again a refund, however after 3 months the both refunds were never received, I asked at least for them to send what I ordered and they didn’t send that as well, I did get a lot of “were very sorry” they simply stole my money, I haven’t had such experience with Online shopping site, on top of that a lot of their products are simply junk. Better off to buy the same item on Amazon the prices are just as good and more reliable.”

Posted 11 months ago

“YOU ORDER ITEMS AND NEVER GET MOST OF THEM, THEY'LL TRY TO TELL YOU THE ITEMS WERE DELIVERED WHEN THEY WERE'NT!! MOST ITEMS I HAVE RECEIVED ARE GARBAGE !!! TOTAL JUNK !!!!!”

Posted 11 months ago

“Ordered 6 items half never arrived, 2 were defective and only 1 was legit that took over 1 month!!”

Posted 11 months ago

“Lousy quality, lousy service, product delivered looked nothing like the photo in the website. Never dealing with them again.”

Posted 1 year ago

“I bought some clothes didn’t fit me and some of them fabric was too cheap. So I sent it back almost $300.00 dollars got a post tracking number witch cost me almost $40.00 to be in the safe. Never got my redound until today even tho this was on September 2022. I try phoning never got an answer, send them a few emails never got an answer. Beyond disappointed and upset about loosing my whole money for a horrible service and I feel robbed and I will not recommend this WISH SITE AGAIN!! I gave you a star because you only deliver but, Not will give you 5 in stealing money from people. 🤬”

Posted 1 year ago

“I ordered a red biker jacket ti the value of £44.05. The jacket was out of stock. I wasn't refunded my money back and I've been going back and forth from December trying to get my refund. I've been fobbed off with different dates of my refund and also the date refund made. My experience with you have been absolutely disgusting at a time like this when all are struggling. I don't think I will use this site again due the experience that I've had and I was a happy wish customer before. But now I'm not sure”

Wish 1 star review on 28th February 2023

Posted 1 year ago

“The products l spent $40 on never arrived. I found it too difficult to chase up, no real tracking sent. Cheap products but expensive postage. Items ordered at same time arriving individually probably adding to this cost too Another time l ordered t shirts l found the material not great and wear them as pyjama tops as this is what the material is like. These issues would need to be addressed for me to use site again if they haven't been it was a fair while ago. Thanks”

Posted 1 year ago

“Its counterfeit you will know when you receive it ! And no return link provided ..always notified your problem solved ..like that i really hope others stay away from this seller ..bad experience but learnt enough”

Posted 1 year ago

“No responses from staff, no refund, lots of fake goods being sold on Wish and about 70% are rubbish - poor quality, doesn't work or faulty after short usage. Delivery 2 weeks average. AVOID and go to ebay or Amazon.”

Posted 1 year ago

“Horrible place don’t shop here. Guessing your size is a shot in the dark because no way an XL jacket goes above my belly button. AND THEN THEY DONT LET YOU RETURN IT! Why is it my fault your sizes were made for little people and you don’t tell us. Shop at SHEIN I’ve never had a problem with them. I WISH I was joking”

Wish 1 star review on 1st December 2022

Posted 1 year ago

“no items no refund”

Wish 1 star review on 26th October 2022

Posted 1 year ago

“Terrible customer service. No response, Took my money, charged my card with no authorization... still fighting with them.”

Posted 1 year ago

“I have contacted WISH to follow-up an order, they said they can't help as 30 days have passed. I looked at status of order and it hasn't even been sent, still in order status. I sent screen shot and they said they are not going to help or follow it up. Don't use this site unless your prepared to loose your money. This isn't the 1st time WISH have ripped me off.”

Wish 1 star review on 22nd October 2022

Posted 1 year ago

“In the past month I have made 5 separate orders on Wish. The next day I get a message saying that my order was cancelled every time due to the seller not having stock of ordered item. But the items are still listed on Wish with the same prices weeks later. Now when I try to order I cannot do so because Wish has blocked me and I get a message that I need to send photo ID to Wish. Since when does a on line seller ask for photo ID? Sounds like a big scam to me considering they already have my credit card number then with my photo ID this sounds very dangerous.”

Posted 1 year ago

“TOTAL SCAM! Never ever buy ANYTHING from these Scammers! 2 months ago, I ordered 4 seperate items, with delivery address to my Business. After 2 months they said they had delivered 3 of them. They even sent so-called 'Proof'- which was a Photo of the edge of a Parcel, no delivery address, and a background that could be anywhere. They never arrived, any of them. I got onto my C/Card, and immediately got a Section 75 refund done. The money was taken from them, and repaid to me. They are a complete SCAM!”

Posted 1 year ago

“Stolen my money Wish its a scam No buy there. They,stolen my money with a watch. Never answer. Abdullah, Mustafá, khalib, they are fake. Ispent lot of money and they dont response. NOT RECOMEND..SFAM... THEFT..LADRONES...FAKE...ROBO...STOLEN MY MONEY FRANK.”

Posted 1 year ago

“Ordered several items from Wish, the seller never shipped them, there is no tracking updates. Customer Service has only given canned responses, Had to file a dispute with my bank to get my money back, stay away from this site,”

Posted 1 year ago

“My first order was suppose to be arriving on July 6th after that I had 14 days to pick up the order but unfortunately I didn't know I had to turn on notifications I was first time user and the instructions were there but I did not know I had to turn it ON so the order was returned ASIT ARRIVED EARLY AND THE 14 DAYS WIDOW CLOSED. Now I have a couple of items they were supposed to be here on July 6th now they say JULY 13TH and they have still not arrived!!! today is July 18th SO FAR I have no idea when it will arrive as there is NO DATE!!! I am first time buyer and regret ordering from this website. What if person has planned vacation then what happens to the orders? It will be returned THIS IS A BIG ISSUE YOU GUYS NEED TO BE CERTAIN WITH ARRIVAL DATES. people order to get items on time of need they don't need when it's not required. AND ONE OF THE MOST IMPORTANT THING IS YOU HAVE NO LIVE CUSTOMER SERVICE it sucks to be chatting with an automated system”

Posted 1 year ago

“I ordered a product from wish they virtually stole my money they didn’t send me a confirmation email and it didn’t show up in my order history they are giving me the run around I am done with them I have deleted my account I don’t want nothing to do with them anymore”

Posted 1 year ago

“Got the wrong item other item was not as described was promised a replacement on one item but was told I had to reorder and pay again that's one story keep getting different stories of what to do they just are a rip off thru protect the places they deal with which is mostly in China it took so long to get here and I didn't get what I ordered nor any customer service help”

Posted 1 year ago

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Wish is rated 1.2 based on 3,671 reviews