XLN Reviews

Name: XLN
Rating: 2.70

2.7 Rating 269 Reviews

42 %

of reviewers recommend XLN

Company Reviews

Questions

Metrics

2.7

Based on 269 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WOULD NOT RECOMMEND THIS COMPANY TO ANY SMALL BUSINESS. CAN NOT SUPPLY FIBRE WHEN OTHER COMPANY CAN.NOT FLEXIBLE IN THE APPOACH. JUST ANOTHER MONEY GRABBING COMPANY WHO IS NOT ON THE SIZE OF SMALL BUSINESS. 0/10”

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Posted 4 years ago

“XLN ARE THE WORST COMPANY IVE COME ACROSS. GIVE YOU FAUSE INFERMATION WHEN YOU SIGN UP . THEN ARE A MASSIVE HINDERANCE TO MY BUSINESS. ALL AROUND MY INDUSTRIAL ESTATE COMPANIES CAN GET FIBRE, TALK TALK BT ECT . BUT NOT XLN . WOREST DECISION IVE MADE GOING WITH THIS COMPANY.WOULD ADVISE ANY SMALL BUSINESS. TO STEER WELL CLEAR OF THIS COMPANY, SHOCKING RUBBISH”

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Posted 4 years ago

“Good service by nick in the broadband quickly diagnosed the issue and resolution was put in in place Thanks William”

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Posted 4 years ago

“Great service by Nick in the broadband department diagnosed my issues quickly and resolution in place Thanks William”

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Posted 4 years ago

“Had a problem. Solved very quickly and efficiently Great job”

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Posted 4 years ago

“I'm not happy of the prices, i'm paying high bill for very very small and new business,”

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Posted 4 years ago

“Seen to straight away, answered all my questions no hassle,”

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Posted 4 years ago

“Your customer service representitive, Milan, answered all my questions and helped me with my query quickly and efficiently. The service I received was fantastic. Thank you”

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Posted 4 years ago

“Prompt reply to calls & email. Explained satisfactorily my query”

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Posted 4 years ago

“attentive and helpful customer service. much appreciated”

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Posted 4 years ago

“Quick easy support from from broadband team had me back up and online in 10 minutes”

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Posted 4 years ago

“Broadband faults team were superb they talked me through all the options available and even offered to talk me through hotspotting my phone so I would have some service Great work”

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Posted 4 years ago

“very good and kind customer service”

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Posted 4 years ago

“Very helpful got my issue sorted”

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Posted 4 years ago

“Customer service is excellent, they can't be more helpful, I was dealing with Keziah today and she was great.”

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Posted 4 years ago

“Phone line was down, contacted XLN who had a engineer sorted within 5 mins...great service.”

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Posted 4 years ago

“Molly is great and very helpful”

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Posted 4 years ago

“I spoke with Aled about a week ago my internet was very slow in my busines but Alex help me so much he was very patiently listening to and answering my questions thanks very much Aled”

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Posted 4 years ago

“XLN threaten customer to stay or will cancel tel line and restricted service even have already pay in advance by direct debit. Broadband signal so rubbish. Disgusting company - Will tell every one to avoid.”

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Posted 4 years ago

“very quick and helpful service”

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Posted 4 years ago

XLN is rated 2.7 based on 269 reviews