Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Yours Clothing Reviews

2.3 Rating 232 Reviews

31 %

of reviewers recommend Yours Clothing

Company Reviews

2.3

Based on 232 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Yours Clothing made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered clothing to be delivered in store, the expected delivery time was 3 days. I heard absolutely nothing, no e-mail, the only way I could see the order was placed was because I could see the payment had gone through. 6 days later I went into the Leighton Buzzard store to see if it had arrived, it hadn't. I emailed customer service twice about a week later with my paypal reference proving I had paid, no response at all. I went into the branch yesterday, more than 4 weeks after the original order, they had it but couldn't give me the parcel because I didn't have an e-mail reference! I told them to send it back, I paid over a month ago, I just want my money back now. They only send parcels back once a week and it may take a while to process the refund! I will never shop with them again and in the meantime they still have my money (strangely enough they took it very quickly).”

Posted 5 years ago

“23 October. Place order for clothes online. Receive dispatch notice. 27 October. Get told items NOT shipped. Company wants an extra $90. 27 Oct to 2 Nov. Discussion with company about postage costs. 3 November. Request details to pay extra for postage. 5 November. Have heard no response. Request details to pay extra for postage again. 6 November, 3am. Receive payment details. 7 November, 12pm. Make payment for shipping. 7 November, 11pm. Yours Clothing CANCELS my order.”

Posted 5 years ago

“Always on time, they have a reminder service to let you know items are back in stock. Never any problems.”

Posted 5 years ago

“Absolutely love the clothing from yours and am never disappointed with my purchases. My delivery was made on time and the dresses I ordered were beautiful quality, fitted like a dream, couldn't be happier with them. I'm 5"9 and a size 24 and always find them true to size.”

Posted 5 years ago

“Worst service ever. Unrealistic delivery times, delivery information omitted, no express service, no tracking service, customer service is unhelpful and takes too long to respond. I'm never shopping from them again.”

Posted 5 years ago

“They have a beautiful selection of plus size clothes I always shop here, I also recommend this store to friends and family, lovely clothes and shoes and not overpriced”

Posted 5 years ago

“Some customers is never happy like the time scale of delivery its not yours clothings fault is it thay send the items out its the deleverly people thats at fault get a grip”

Posted 5 years ago

“I have bought many items from their shop, but after moving areas have found that my new local branch is much smaller and does not carry so many items. So, I have placed a couple of orders online now, and have been very impressed. The items are as described, the ordering process is simple to do, and I love that you can collect the items within 2-3 days from the local store. This means that you can try them on in the shop, and if they are not suitable you can return them and get a refund there and then.”

Posted 5 years ago

“Parcel arrived quick great service great product's”

Posted 5 years ago

“Great Sales and bargains, £1 delivery to shops. Unfortunately when you want to return and you have paid via Paypal you must take your online order home and parcel it up to send back via Asda or Royal Mail. I recently collected a parcel in my local store and assistant told me I could try the garments on there and if I needed to return anything I could do it there and then. One of my items was unsuitable but when the assistant realised I had paid via Paypal the story changed. Come on Yours is 2018 and an electronic world sort it out.”

Posted 5 years ago

“They always on time”

Posted 6 years ago

“bras often have wires poking out within a few weeks. on inspecting the wires they are sharp. smooth them off please it is becoming false economy”

Posted 6 years ago

“I ordered some last minute items for a holiday in Thailand....confident that I would be able to collect from my local store in two days time and return via Asda return service portal. The clothing was ,as usual good quality and accurate in size.”

Posted 6 years ago

“I always shop with yours but recently have noticed prices going up and material getting thinner and bobbles and patterns wearing off quite quickly”

Posted 6 years ago

“Always plenty of choices and sizes”

Posted 6 years ago

“Excellent customer service, fast cheap delivery! Super happy”

Posted 6 years ago

“Excellent customer service, nice clothes for real people!!”

Posted 6 years ago

“Being a larger size girl it is lovely to find a company that stocks large sizes that are top fashion , you get just that at Yours”

Posted 6 years ago

“Never received anything. The customer service told me I'll get a refund. Never received that aswell.”

Posted 6 years ago

“The staff are always friendly and helpful and my wife likes how they tell you if something didn't look right on”

Posted 6 years ago

«
1
2
...
7
8
9
10
11
»

Yours Clothing is rated 2.3 based on 232 reviews