Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.89

4.9 Rating 1,633 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Ben Simpson Furniture Ltd 5 star review on 9th June 2025

1163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a pleasure to order from this company. The shelves were well packed, delivered quick and came with fixings and clear instructions. Fantastic quality !! I am super impressed and would highly recommend them. Would definitely order again !”

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Posted 4 years ago

“Lovely product with speedy delivery”

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Posted 4 years ago

“Our new shelf unit is delightful. Top class materials, well made and presented. Safely delivered, and went up like a dream. Cracking little company, well done guys. Will recommend and use this company again and again.”

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Posted 4 years ago

“Really good company to deal with my shelf looks amazing and it came so quickly. Thankyou.”

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Posted 4 years ago

“Fantastic service, highly recommend and will be using again, thanks guys”

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Posted 4 years ago

“Fabulous quality and prompt efficient service”

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Posted 4 years ago

“Very good service and helpful”

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Posted 4 years ago

“quality product dispatched quickly.”

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Posted 4 years ago

“Delivered on time as promised...shelves are fantastic...had an issue with one of the screws, however, got in touch with them and they sent replacements out the next day. Excellent customer service. Would thoroughly recommend Ben Simpson and will definitely buy their shelves again.”

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Posted 4 years ago

“Beautiful, high quality shelves, fast and safe delivery, excellent service!”

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Posted 4 years ago

“We ordered two shelves for our utility room and were pleasantly surprised after previous bad experience with another supplier. Excellent quality shelves, packaged well and delivered ahead of time. Will definitely use again. Thank you!”

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Posted 4 years ago

“Perfect rustic shelves, very solid and heavy. I thoroughly recommend.”

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Posted 4 years ago

“Just lovely shelving, and great customer service.”

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Posted 4 years ago

“I'm very pleased with my shelf, it is an excellent quality product, which was very easy to hang on the wall. The brackets were very sturdy and substantial. I will definitely be a returning customer! Thank you Ben Simpson”

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Posted 4 years ago

“Super quick Delivery and Fantastic Customer service. Would definitely shop at Ben Simpson furniture again in the future. Thanks so much!”

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Posted 4 years ago

“Great service - very prompt delivery and excellent quality products - very pleased.”

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Posted 4 years ago

“Excellence from the very first contact”

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Posted 4 years ago

“Great product came on time and looks great in my bedroom. The packaging was brilliant along with the information booklet. Would definitely buy more from Ben Simpson again.”

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Posted 4 years ago

“Very simple and easy to follow purchasing process, quick delivery. Materials, fixtures, fittings are of a high quality. The drive on the coloured screws are a little fragile but overall delighted with our purchase.”

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Posted 4 years ago

“Very swift service and delivery of shelves. Only slight criticism was lack of updates to the order confirmation page once order was placed and processed - however the follow up was responded very quickly with all the relevant information.”

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Posted 4 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,633 reviews