Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.89

4.9 Rating 1,633 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Ben Simpson Furniture Ltd 5 star review on 9th June 2025

1163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My son brought me two rustic lipped metal bracket shelves for Christmas for my living room, I was so pleased with them I purchased two smaller ones for my kitchen. Arrived within 3 days with everything included. Since then I have purchase two floating shelves and yet again, easy to fit and holds the weight.”

Helpful Report

Posted 4 years ago

Thank you Sheena, for such brilliant feedback! So great to hear from our happy customers. If we can help you with anything in the future, just send us a message. Many thanks

Posted 4 years ago

“Great quality, they look fabulous.”

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Posted 4 years ago

“Beautiful shelving, very rustic, just what we wanted. Top class product. Look amazing now they're up. Very fast delivery, ordered Sunday arrived Thursday. Lost a star for lack shipping notice and we had to phone to find out it was being delivered that day! Also, if your walls aren't flat the lipped brackets are a tight fit on the shelf.”

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Posted 4 years ago

“Brilliant shelves ! Easy to fit and they come with pretty much everything you need to put them up which is great. They look great, I have even ordered more, thank you 😊”

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Posted 4 years ago

“Good service good product easy to fit looks good thank you”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Speedy service, excellent product”

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Posted 4 years ago

“Great quality. Only issue was the drill bit was missing.”

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Posted 4 years ago

“High quality shelf delivered very quickly. Thanks!”

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Posted 4 years ago

“Really excellent customer service. An enquiry I made regarding an out of stock item was answered quickly and effectively. I was made aware of the reasons for lack of stock (pandemic) and asked to keep an eye on the website. In the meantime, I was contacted direct to say the item was back in stock. I ordered straight away - impressive!”

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Posted 4 years ago

“If you want a quality product "look no further" shelf order arrived within a few days beautifully packaged & fabulous quality”

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Posted 4 years ago

“Excellent product but I was missing several washers for the bolts. Not a big issue as I had some spares. Thanks Ben, they look great”

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Posted 4 years ago

“Outstanding quality and extremely well packaged. Arrived promptly and professional customer service. Highly recommend.”

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Posted 4 years ago

Thank you so much Tracey for your lovely review! It really is great to hear that you had such a great experience with us! Many thanks again!

Posted 4 years ago

“Great quality and fast delivery”

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Posted 4 years ago

“Quick delivery and well packaged. For the money I was expecting oak shelves so was a bit disappointed when i opened the package to find stained pine.”

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Posted 4 years ago

“Over priced timber. You can buy the same wood from a builders merchant for a fifth of the cost. 20 mins it would take to sand the edges and stain to get the exact finish. If you can't be bothered tho then this is your option. Look really nice but like I say, highly over priced.”

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Posted 4 years ago

“Very pleased with the shelves they look amazing excellent service highly recommended”

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Posted 4 years ago

“Excellent quality products and service received - thank you so much”

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Posted 4 years ago

“Exceptional customer service and efficiency. A good quality product with a useful installation guide. Will definitely buy from you again! Thank you”

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Posted 4 years ago

“Speedy delivery, great shelf looks perfect in my kitchen.”

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Posted 4 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,633 reviews