Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.89

4.9 Rating 1,633 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Ben Simpson Furniture Ltd 5 star review on 9th June 2025

1163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company cancelled my order without explanation so I can’t review the product just the terrible service”

Helpful Report

Posted 4 years ago

“Excellent quality shelving, good price & fast delivery.”

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Posted 4 years ago

“Excellent product and speedy delivery.”

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Posted 4 years ago

“Top quality product quickly shipped.”

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Posted 4 years ago

“Totally satisfied with the shelf and appreciated the prompt delivery”

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Posted 4 years ago

“Great quality, easy to order and quick delivery”

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Posted 4 years ago

“Quality of the product was excellent and delivery was incredibly quick, with good communication throughout Thank you!”

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Posted 4 years ago

“Great quality and love the finished look. Wood was exactly what I was looking for and the brackets really finish the shelves off. Very quick delivery too. I loved it so much I bought another shelve for the kitchen and recommended to my parents who have now bought a number of shelves. I will continue to recommend - thank you.”

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Posted 4 years ago

“Love the floating shelf. Needed something industrial looking for my kitchen. Excellent service. Prompt delivery. Well package.”

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Posted 4 years ago

Hi, I’m so pleased to hear about your experience with us & that you’re happy with your purchase. Thank you for your feedback, much appreciated.

Posted 4 years ago

“Superb from start to finish. Friendly, helpful customer service, and a quality shelf with simple to follow instructions. We are so pleased with the shelf and wild not hesitate to buy again.”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Very easy to use website and ordering. Quick delivery, and a wonderful product. Supplied with plugs and screws and a spare just in case. Highly recommended.”

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Posted 4 years ago

“Exactly as described, excellent quality, sturdy shelves, arrived very promptly. Would definitely recommend if you’re willing to pay for quality”

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Posted 4 years ago

“Excellent quality shelves. Just the perfect t rustic look I was looking for. Ordered Friday, came Tuesday.”

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Posted 4 years ago

Hi Catherine, I’m so pleased to hear about your experience with us & that you’re happy with your purchase. Thank you for your feedback, much appreciated.

Posted 4 years ago

“Quality shelving”

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Posted 4 years ago

Thank you Mary, for such brilliant feedback! So great to hear from our happy customers. If we can help you with anything in the future, just send us a message. Many thanks

Posted 4 years ago

“Lovely experience from start to finish and the shelves are a beautiful quality. Thank you”

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Posted 4 years ago

Hi, I’m so pleased to hear about your experience with us & that you’re happy with your purchase. Thank you for your feedback, much appreciated.

Posted 4 years ago

“Swift delivery and a quality product. The packaging had got severely damaged in transit and the wooden shelves were exposed. Luckily however, they had not got damaged.”

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Posted 4 years ago

Hi Alan, Phew - we are so relieved to hear the shelves were okay and do sincerely apologise that they arrived in damaged packaging. However I’m so pleased to hear that you’re happy with your purchase and you love the shelves as much as we do! Thank you for your feedback, much appreciated.

Posted 4 years ago

“Great shelves, quick delivery, buying more for our kitchen renovation”

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Posted 4 years ago

Hi Stuart, I’m so pleased to hear about your experience with us & that you’re happy with your purchase. Thank you for your feedback, much appreciated.

Posted 4 years ago

“Excellent customer service.”

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Posted 4 years ago

Thank you so much for your lovely review! It really is great to hear that you had such a great experience with us! Many thanks again!

Posted 4 years ago

“We are thrilled with the quality and great service thank you”

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Posted 4 years ago

Thank you Kay, for such brilliant feedback! So great to hear from our happy customers. If we can help you with anything in the future, just send us a message. Many thanks

Posted 4 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,633 reviews