Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.89

4.9 Rating 1,633 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Ben Simpson Furniture Ltd 5 star review on 11th June 2025

1162

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent prompt service. Very good product”

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Posted 4 years ago

Thanks so much for the review!

Posted 4 years ago

“Really quick turnaround from ordering to delivery.”

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Posted 4 years ago

Thanks so much for the review Matthew!

Posted 4 years ago

“We’ve ordered twice now and both times have been great. Love the quality of the product - the shelves look fantastic. Quick turnaround too. Product came well packaged, without any excess (or polystyrene foam / unnecessary plastic) but was well protected. Instructions were clear and easy to follow. Would definitely order again! Thank you.”

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Posted 4 years ago

Hi Andrew, I’m so pleased to hear about your experience with us & that you’re happy with your purchase. Thank you for your feedback, much appreciated.

Posted 4 years ago

“My shelf brackets turned up on time and I damaged. The instructions were easy to understand. The product is great, just the semi industrial look I was looking for .”

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Posted 4 years ago

Thank you Katie! I am sorry that the bracket you received was not perfect. If you have any other issues, please don't hesitate to contact us & we can sort this for you. Many thanks

Posted 4 years ago

“Love love love my two shelves.....so much so that expecting delivery today of more for the other side of the kitchen.”

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Posted 4 years ago

Hi Chris, I’m so pleased to hear that you’re happy with your purchase and you love the shelves as much as we do! Thank you for your feedback, much appreciated.

Posted 4 years ago

“Amazing quality and service, beautiful solid shelves....have installed four so far and am addicted so may be ordering more!”

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Posted 4 years ago

Hi, I’m so pleased to hear that you’re happy with your purchase and you love the shelves as much as we do! Thank you for your feedback, much appreciated.

Posted 4 years ago

“Great timber and exceptional metalwork. Quality product. Would not hesitate to recommend.”

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Posted 4 years ago

Thank you David, for such brilliant feedback! So great to hear from our happy customers. If we can help you with anything in the future, just send us a message. Many thanks

Posted 4 years ago

“So please with the overall product! However did have to use different raw plugs because the ones provided didn’t give a good enough hold.”

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Posted 4 years ago

Thank you Sara! I am sorry that the fixings you received were not perfect. If you have any other issues, please don't hesitate to contact us & we can sort this for you. Many thanks

Posted 4 years ago

“Excellent Quality and craftsmanship”

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Posted 4 years ago

Thank you Stephen, for such brilliant feedback! So great to hear from our happy customers. If we can help you with anything in the future, just send us a message. Many thanks

Posted 4 years ago

“Amazing service! Website was incredibly easy to order from, any questions to ask were asked very quickly over the phone and my shelves were delivered within two days! The shelves look great!”

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Posted 4 years ago

Thank you, for such brilliant feedback! So great to hear from our happy customers. If we can help you with anything in the future, just send us a message. Many thanks.

Posted 4 years ago

“Excellent product, easy to install.”

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Posted 4 years ago

Thank you Colette!

Posted 4 years ago

“Excellent products, delivered quickly and efficiently, would certainly recommend them and will definitely be using them again. Thank you Ben Simpson and good luck for the future. Susan White”

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Posted 4 years ago

Wow this review really has brought a smile to our faces! Thank you :)

Posted 4 years ago

“Very high quality product, I needed a reclaimed wood look and these ‘shabby chic’ 22mm floating shelves are 100% what I wanted. These shouldn’t be confused with cheaper shelving and they are really worth the expense. Order arrived 3 days after placing it in protective packaging. This is my second order from them and I will be placing more in the next few weeks.”

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Posted 4 years ago

Hi Michael, I’m so pleased to hear about your experience with us & that you’re happy with your purchase. Thank you for your feedback, much appreciated.

Posted 4 years ago

“I have bought many shelves from Ben Simpson over the last couple of years and they can’t be beaten on service and quality. I get so many compliments on the shelves and they really add to a room. Couldn’t recommend enough!”

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Posted 4 years ago

Thank you, for such brilliant feedback! So great to hear from our happy customers. If we can help you with anything in the future, just send us a message. Many thanks

Posted 4 years ago

“Lovely products. Can’t wait to get them put up”

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Posted 4 years ago

Thanks so much Judith!

Posted 4 years ago

“Excellent! Very fast delivery, shelves in perfect condition on arrival and easy to fit. I would highly recommend Ben Simpson Furniture and will be using them again.”

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Posted 4 years ago

Hi Kevin, I’m so pleased to hear about your experience with us & that you’re happy with your purchase. Thank you for your feedback, much appreciated.

Posted 4 years ago

“Just ordered more shelves to go with the ones we already have, as usual, the order was fulfilled very quickly and the shelves are lovely, very happy.”

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Posted 4 years ago

Hi Miss Turner, I’m so pleased to hear about your experience with us & that you’re happy with your purchase. Thank you for your feedback, much appreciated.

Posted 4 years ago

“Excellent speedy delivery. Rustic shelves are superb quality, beautifully finished and very stylish - really pleased and would highly recommend!”

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Posted 4 years ago

Thank you Paul, for such brilliant feedback! So great to hear from our happy customers. If we can help you with anything in the future, just send us a message. Many thanks :)

Posted 4 years ago

“Excellent company and excellent service with fast delivery”

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Posted 4 years ago

Thank you so much Rachel for your lovely review! It really is great to hear that you had such a great experience with us! Many thanks again!

Posted 4 years ago

“Bought 2x floating shelves this week to match our previous purchase from nearly 4 years ago, still great quality & looking good 4 years on,”

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Posted 4 years ago

Hi Phillip, I'm so pleased to hear about your experience with us & that you're happy with your purchase. Thank you for your feedback, much appreciated.

Posted 4 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,633 reviews