Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.90

4.9 Rating 1,695 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,695 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Ben Simpson Furniture Ltd 5 star review on 15th January 2026

1208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service.”

Helpful Report

Posted 5 years ago

Thank you so much for your lovely review! It really is great to hear that you had such a great experience with us! Many thanks again!

Posted 5 years ago

“We are thrilled with the quality and great service thank you”

Helpful Report

Posted 5 years ago

Thank you Kay, for such brilliant feedback! So great to hear from our happy customers. If we can help you with anything in the future, just send us a message. Many thanks

Posted 5 years ago

“Beautiful quality shelves, they look amazing in our kitchen. Excellent service, very quick delivery and arrived well packaged and in excellent condition.”

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Posted 5 years ago

Thank you so much Gary for your lovely review! It really is great to hear that you had such a great experience with us! Many thanks again!

Posted 5 years ago

“Thrilled to bits - the shelves lifted my kitchen no end. Great quality and gave it that funky modern rustic look. Thank you!”

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Posted 5 years ago

Hi, I’m so pleased to hear that you’re happy with your purchase and you love the shelves as much as we do! Thank you for your feedback, much appreciated.

Posted 5 years ago

“Beautiful product, really well packaged and even came with wood bit and screws. Would definitely recommend and shall buy from them again.”

Helpful Report

Posted 5 years ago

Thank you, for such brilliant feedback! So great to hear from our happy customers. If we can help you with anything in the future, just send us a message. Many thanks

Posted 5 years ago

“In the picture in all your pictures of your shelves put two shelves so I assumed I was getting two shelves for £63 or however much I paid around that price so I was disappointed as I felt like it was first as advertisement”

Helpful Report

Posted 5 years ago

“Fantastic service. Beautiful product, easy to put up and arrived when they said it would. Will definitely purchase from this site again. Thanks!!”

Helpful Report

Posted 5 years ago

Hi Laurie, I’m so pleased to hear about your experience with us & that you’re happy with your purchase. Thank you for your feedback, much appreciated.

Posted 5 years ago

“Lovely shelves. Top quality and easy to fix with instructions thanks”

Helpful Report

Posted 5 years ago

Hi Helen, I’m so pleased to hear about your experience with us & that you’re happy with your purchase. Thank you for your feedback, much appreciated.

Posted 5 years ago

“I love love love my shelf. The wood is gorgeous and ties my kitchen in together so well. Delivery was fast too!”

Helpful Report

Posted 5 years ago

Hi Claire, I’m so pleased to hear that you’re happy with your purchase and you love the shelves as much as we do! Thank you for your feedback, much appreciated.

Posted 5 years ago

“First time I've used this company but I will again.”

Helpful Report

Posted 5 years ago

Thanks again Carmel!

Posted 5 years ago

“Quality item delivered as promised, swiftly.”

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Posted 5 years ago

Hi James, I’m so pleased to hear about your experience with us & that you’re happy with your purchase. Thank you for your feedback, much appreciated.

Posted 5 years ago

“Not actually put them up yet but already we think they look amazing. The quality of the wood/ brackets is perfect. Comes exactly as presented on the website. Super fast and efficient service. Arrived in great packaging no scuffs. 100% will order again and will recommend my friends & family to do so too- thank you!”

Helpful Report

Posted 5 years ago

Thank you Hope, for such brilliant feedback! So great to hear from our happy customers. If we can help you with anything in the future, just send us a message. Many thanks

Posted 5 years ago

“Absolutely love my new shelves they look amazing”

Helpful Report

Posted 5 years ago

Hi Paul, I’m so pleased to hear that you’re happy with your purchase and you love the shelves as much as we do! Thank you for your feedback, much appreciated.

Posted 5 years ago

“I bought bracket shelves for the kitchen with a dark oak finish on the wood. They look amazing, I’m so pleased with them. Fantastic quality.”

Helpful Report

Posted 5 years ago

Hi, I’m so pleased to hear that you’re happy with your purchase and you love the shelves as much as we do! Thank you for your feedback, much appreciated.

Posted 5 years ago

“excellent service and a well packed and presented product.just what I was looking for.”

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Posted 5 years ago

Hi Judith, I’m so pleased to hear about your experience with us & that you’re happy with your purchase. Thank you for your feedback, much appreciated.

Posted 5 years ago

“Superb quality product and fast delivery.”

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Posted 5 years ago

Hi Paul, I’m so pleased to hear about your experience with us & that you’re happy with your purchase. Thank you for your feedback, much appreciated.

Posted 5 years ago

“Excellent ! Let me know when your desks are in stock ! 👍”

Helpful Report

Posted 5 years ago

Thanks so much for the review! In regards to a desk - we are working as hard as we can to rectify this as soon as possible, but I am unsure of a definitive date at the moment. As soon as we have supply of our hairpin legs the desk will go back into stock on our website!

Posted 5 years ago

“Well package, speedy service.”

Helpful Report

Posted 5 years ago

Thanks again Clive!

Posted 5 years ago

“Very pleased with the shelf we ordered. It’s really good quality and easy too install. Dispatch and delivery were super quick ( within 3days). I wouldn’t hesitate to order from this business again.”

Helpful Report

Posted 5 years ago

Thank you so much Joanne for your lovely review! It really is great to hear that you had such a great experience with us! Many thanks again!

Posted 5 years ago

“Very efficient, clear, excellent service”

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Posted 5 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,695 reviews