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Ben Simpson Furniture Ltd Reviews

4.9 Rating 1,521 Reviews
98 %
of reviewers recommend Ben Simpson Furniture Ltd
Company Reviews Product Reviews
4,272
 Questions Insights Metrics Info
4.9
Based on 1,521 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Ben Simpson Furniture Ltd Reviews

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Charlotte Bell
Verified Buyer
“Really happy with my shelves. Wanted a very specific size and it was no problem at all. My questions were answered very quickly. The shelves are extremely good quality, very solid and look beautiful.”
Ben Simpson Furniture Ltd 5 star review on 1st April 2023
Helpful Report
Posted 1 year ago
Jill Lammond
Verified Buyer
“Thank you for the floating shelf which I have above my radiator. It was well worth paying for a good piece of wood, with your craftsmanship, rather than a bog standard shelf. It’s beautiful!”
Helpful Report
Posted 1 year ago
David Youngman
Verified Buyer
“Beautiful shelves, really read pleased”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very pleased with my beautifully made, solid pine shelves. Easy to put up and delighted with the service received”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Fantastic website and marketing - if only it followed through into the product and customer service . My choices: drill two large un-level holes in my wall to compensate for uneven holes in the shelf or pay for my own return. Definitely won’t be shopping here again .”
Helpful Report
Posted 1 year ago
Paul
Verified Reviewer
“Top quality product, looks amazing and will last for years. Solid shelves and brackets, will definitely recommend to friends. Will be purchasing more. Fast delivery. Very pleased. Thank you chaps.”
Ben Simpson Furniture Ltd 5 star review on 26th March 2023
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Lovely shelf, rustic but modern. I have used for our utility room, and its lovely, gets alot of compliments. Great quality, would highly recommend.”
Ben Simpson Furniture Ltd 5 star review on 24th March 2023
Helpful Report
Posted 1 year ago
Jon
Verified Reviewer
“Delighted with our dining table. A quality piece of furniture that exceeded our expectations. Easy to follow instructions, delivery as stated, & great comms throughout the process. Would highly recommend & thank you”
Helpful Report
Posted 1 year ago
Robin
Unverified Reviewer
“Couldn’t be happier with my shelves, exactly the colour I wanted. Didn’t receive an email to say they had been dispatched, just arrived. Luckily I was home. But cannot fault the product excellent value for money. Will definitely be using this business again and telling all my friends”
Helpful Report
Posted 1 year ago
Rosey Swindells
Verified Reviewer
“Very, Very pleased with my purchase, now installed above radiator in our Dining Room. The service was impeccable, kept up to date with progress, quality good, as for the price exceptional. Will certainly recommend to family and friends. Thank you Ben Simpson staff.”
Helpful Report
Posted 1 year ago
Charlotte Cardosi
Verified Buyer
“So happy with the shelves I ordered. Good communication through the booking/delivery and the shelves are just what I wanted! Great quality and easy to put up”
Helpful Report
Posted 1 year ago
Warren Harrison
Verified Buyer
“Pleased with shelf and window shelf for new cloakroom. Want to order other for in the kitchen. High recommend and great instruction is very clear thank you so much”
Ben Simpson Furniture Ltd 5 star review on 28th February 2023
Helpful Report
Posted 1 year ago
Janet Parsons
Verified Buyer
“Excellent service brilliant furniture arrived on time customer service very helpful”
Helpful Report
Posted 1 year ago
Mrs Charlotte Beattie
Verified Buyer
“fabulous product!”
Helpful Report
Posted 1 year ago
Mrs B Goona
Verified Buyer
“We ordered a floating shelve from Ben, they were able to do an exact measurement of the space that we had, and were really helpful when we were placing the order. The quality of the shelve if brilliant and the craftmanship is excellent - would highly recommend.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Really pleased with these beautiful shelves. They are very sturdy and the brackets give the industrial look that I wanted. Excellent product and excellent service.”
Helpful Report
Posted 1 year ago
Susan Auld
Verified Buyer
“Quality products . Third time we have bought off them . And outstanding quality”
Helpful Report
Posted 1 year ago
Dimond Sian
Verified Buyer
“Lovely wooden mantle arrived well packed with full instructions.”
Helpful Report
Posted 1 year ago
Declan
Verified Reviewer
“Beautiful shelves, well worth the money paid, quality materials. Thank you! It has made the perfect final touch to my recently renovated kitchen.”
Ben Simpson Furniture Ltd 5 star review on 21st February 2023
Helpful Report
Posted 1 year ago
Sally McDiarmid
Verified Buyer
“I am so pleased with this purchase! It was a spare of the moment thing that turned out perfectly. Communication was great when I got in touch with them and they were easy to install.”
Ben Simpson Furniture Ltd 5 star review on 1st February 2023
Helpful Report
Posted 1 year ago
Ben Simpson Furniture Ltd is rated 4.9 based on 1,521 reviews
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