Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.90

4.9 Rating 1,517 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,517 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Ben Simpson Furniture Ltd 5 star review on 3rd May 2024

980

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice shelves. Very pleased with them.”

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Posted 10 months ago

“A great product. Came with clear instructions which made it easy to install. Good quality.”

Ben Simpson Furniture Ltd 5 star review on 4th July 2023

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Posted 10 months ago

“My new garden table is really lovely. Its so well made I am absolutely delighted with it. Thank you very much. I also chose Ben Simpson Furniture Ltd as I am an advocate for sustainability, your story was a big draw for my decision. I'm so glad I made this choice, it was the right one!”

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Posted 10 months ago

“Easy to fix, complete with wood drill bit. Shelving is just as good as in photos, would definately recommend ghis prodhct”

Ben Simpson Furniture Ltd 5 star review on 24th June 2023

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Posted 10 months ago

“So pleased with this shelf, it's a really lovely piece of wood and fits perfectly. It was easy to choose and order online, and there was really good communication from ordering through to delivery. It arrived really well packaged, with very clear fitting instructions. Very good quality product, which has clearly been made with care. I would definitely order again.”

Ben Simpson Furniture Ltd 5 star review on 18th June 2023

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Posted 10 months ago

“Very good product, good quality, cannot fault. However Parcel Force are absolutely useless and let you down. It took 5 separate trips on consecutive days before Parcel Force were able to successfully make a delivery, three times they failed to locate the address (despite having previously delivered Ben Simpson parcel to the same address), no advance warning to ensure that someone was in to receive parcel for the 4th occasion. Tried to get parcel delivered to a different address but that didn't work.”

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Posted 10 months ago

“We ordered a bench and table and we are thrilled with the quality and service. We have had lots of compliments and have passed on your details so hopefully more orders will be on the way! Thank you so much. Sue Pierce-Smith”

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Posted 10 months ago

“Great shelf, easy to fit, good communication, really well packaged..... what's not to like?”

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Posted 11 months ago

“Fantastic quality item with all the fitting extras required. A bit quicker delivery would be appreciated, however cannot fault the craftsmanship and care Ben Simpson company has taken to package and ship the item. Would be happy to place an order again! Thank you!”

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Posted 11 months ago

“Had a little issue with one piece and they exchanged it within a couple of days! Very good customer service and lovely furniture quality!”

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Posted 11 months ago

“Excellent service and product.”

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Posted 11 months ago

“Excellent product . We’ve had several sets of shelves and have been very pleased with both the look and fitting etc .”

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Posted 11 months ago

“Ok. Basically 4 (nicely prepped) planks of wood that you have to screw onto the legs provided. I found it a little tricky to get even gaps between the planks so would probably go for a fully constructed table in the future.”

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Posted 11 months ago

“I ordered a wooden shelf, it came with the brackets and all fixings although we did need different raw plugs. V pleased looks great 😊”

Ben Simpson Furniture Ltd 5 star review on 3rd June 2023

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Posted 11 months ago

“We are please with the table. The wood feels amazing and is exactly what we were looking for. Delivery was fast and when I needed to change something, the team responded promptly and helped fully.”

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Posted 11 months ago

“I couldn't be more impressed both with the quality of product and quality of service from Ben Simpson Furniture. I would highly recommend them and will definitely use them again myself”

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Posted 11 months ago

“Our new table is all assembled and looks great. It’s very sturdy and a perfect size. We had the grey finish which looks lovely.”

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Posted 11 months ago

“I am thrilled with my rustic kitchen table from Ben Simpson Furniture. At 80cm wide and 140cm long it easily seats six people, is very solid and looks amazing in my kitchen. There was a small problem with a bent trapezium leg but I phoned the company at 3.30pm and a replacement was on my doorstep at 10.30am the very next day, you can’t beat that for service, well done Ben Simpson. I thoroughly recommend the product and company.”

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Posted 11 months ago

“Ordered 2 small shelves on the 5th May, it’s now the 21st May and still not received them.”

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Posted 11 months ago

“Our shelves are simply divine! We have just had our entire kitchen done and I can honestly say, the shelves are one of my favourite things! They give it so much character and they are of exceptional quality! Thank you!”

Ben Simpson Furniture Ltd 5 star review on 18th May 2023

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Posted 11 months ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,517 reviews