BloomLocal Reviews

Name: BloomLocal
Address: 7, 11 Wimborne Road, Bournemouth,, Bournemouth
Rating: 4.21

4.2 Rating 1,801 Reviews

79 %

of reviewers recommend BloomLocal

Company Reviews

Questions

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Phone:

3301 743162

Email:

contact@bloomlocal.co.uk

Location:

7, 11 Wimborne Road,
Bournemouth,
Bournemouth
BH2 6LY

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BloomLocal 5 star review on 23rd June 2023

Andrew

BloomLocal 5 star review on 8th March 2023

Anonymous

BloomLocal 5 star review on 30th December 2022

Bruce

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 20 mins ago. No confirmation email and no answer on phone. Very worrying”

Helpful Report

Posted 3 years ago

Dear V I have checked the system and we have received your order. It will be delivered today without issues. Unfortunately we have a technical issue which caused the not sending of the confirmation emails. We are working very hard to fix this. I will reach out to you privately with your order number for future reference. Warm wishes Your BloomLocal Team

Posted 3 years ago

“My flowers weren't delivered and now I'm being ignored. Shocking service! Do not use”

Helpful Report

Posted 3 years ago

Dear Joe Many thanks for leaving us a review. I have checked our inbox but unfortunately we haven't received any message from you. Are you sure you emailed contact@bloomlocal.co.uk? I have found your order on our system, and the flowers were ordered for delivery today. We are processing the order to be delivered today as requested. We hope you enjoy the flowers. Warm wishes Your BloomLocal Team

Posted 3 years ago

“flowers not received, cannot get through to anyone when calling”

Helpful Report

Posted 3 years ago

Hi there, This has been resolved with our customer care team. The flowers were out for delivery, but a replacement has been sent as agreed to a different address. Thanks for allowing us to put things right. Warm wishes, The BloomLocal Team

Posted 3 years ago

“The bouquet recieved was nothing like the image on your website, certainly wasn't worth the money paid”

Helpful Report

Posted 3 years ago

Hi Angela, I'm sorry to hear your disappointment. Please do send us an email to contact@bloomlocal.co.uk and we will be happy to help put things right for you. Warm wishes, The BloomLocal Team

Posted 3 years ago

“Dear BloomLocal I was disappointed that some of the flowers (particularly the roses) were already going over when they arrived. (your delivery was very prompt- thank you). However I did send an email to you on the day of delivery expressing my less than happy opinion of the quality of the bouquet. I was extremely unhappy that this was totally ignored and I have heard nothing from you until you ask me for feedback. I am extremely unlikely to ever use your servivces again.”

Helpful Report

Posted 3 years ago

Hi Thomas, Thank you for taking the time to leave us your review. I've just searched for an email from you and sadly I cannot find any record of correspondence. I'm so sorry your email did not reach us, but I will be contacting you privately now to put things right. Warm wishes, The BloomLocal Team

Posted 3 years ago

“You delivered flowers to my friend that had to be thrown straight into the bin. I contacted you when my fiends daughter sent me the photo of what was delivered to her mother. The flowers were in a discussing condition, I notified you immediately I received the photo, and you said you would send me a refund which you have not done to date. I expect you to refund me immediately I trusted you to do so but you have failed”

Helpful Report

Posted 3 years ago

Hi Joy, I'm so sorry to hear that this was not promptly dealt with. I am emailing you now to confirm the details of your refund. Warm wishes, The BloomLocal Team

Posted 3 years ago

“I have not received it yet. The parcel has not been delivered”

Helpful Report

Posted 3 years ago

Hi Francine, I'm sorry to hear this, thank you for taking time to leave us your feedback. I will be reaching out privately to look into this further, and put things right for you. Warm wishes, The BloomLocal Team

Posted 3 years ago

“What I bought was replaced with a very bad product”

Helpful Report

Posted 3 years ago

Hi Javier, Thanks for taking the time to leave us your review. I will be reaching out to you privately to put things right. Warm wishes, The BloomLocal Team

Posted 3 years ago

“Absolutely shocked and disheartened with quality and quantity of flowers supplied for the cost of £42 excluding delivery , received nothing more or better that what I could have purchased from a local Petrol station or supermarket for approx £8 to £10. Won’t purchase flowers through this process again, absolutely not value for money.”

Helpful Report

Posted 3 years ago

Dear Danny Many thanks for taking the time to write us a review. Please, could you email us some pictures of the bouquet received so we can rectify this situation for you? You can reach us via contact@bloomlocal.co.uk. Warm wishes Your BloomLocal Team

Posted 3 years ago

“Flowers looked dead and nothing like the display picture provided”

Helpful Report

Posted 3 years ago

Hi Naima, Thank you for taking the time to leave us your review, your feedback is welcomed. I will be reaching out to you privately to put things right. Warm wishes, The BloomLocal Team

Posted 3 years ago

“Very disappointed. In a bouquet of 12 flowers, 3 were damaged in transit . I will not be using BloomLocal for Mother's Day gifts in the future.”

Helpful Report

Posted 3 years ago

Hi David, Thank you for taking the time to leave us your review. I'll be reaching out privately to put things right. Warm wishes, The BloomLocal Team

Posted 3 years ago

“Didn’t deliver. Took 3 extra days”

Helpful Report

Posted 3 years ago

Hi there, Thanks for taking the time to leave us your review. I understand that you've been in touch with our customer care team, and this has been discussed. Warm wishes, The BloomLocal Team

Posted 3 years ago

“Im very disappointed with Bloom Local. I went for this company because they offer a same day delivery. Unfortunately they wrote me a email saying that they can’t deliver the flowers today. So I spend 10-15£ more for a very poor service. The flower arrived one day later and not in time. I wouldn’t go with local bloom next time.”

Helpful Report

Posted 3 years ago

Hi Alexandra, Thanks for taking the time to leave us your candid feedback, which is most welcomed. Warm wishes, The BloomLocal Team

Posted 3 years ago

“Spent over £80 on a mixed bouquet for mothers day & received 40 tulips? Emailed Bloom local & didn't get a reply!”

Helpful Report

Posted 3 years ago

Hi Keith, Thanks for taking the time to leave us your review here. I'm saddened to hear you've had a poor experience with us, and I'll be getting in touch privately to put things right for you. Warm wishes, The BloomLocal Team

Posted 3 years ago

“Very expensive for actual”

Helpful Report

Posted 3 years ago

Hi Chris, Thank you for taking the time to give us your feedback. I'll be getting in touch privately to put things right. Warm wishes, The BloomLocal Team

Posted 3 years ago

“Not very good service. Delayed delivery and poor customer service”

Helpful Report

Posted 3 years ago

Hi Israel, Thank you for taking the time to leave us your review. I understand we were able to put things right for you. Warm wishes, The BloomLocal Team

Posted 3 years ago

“My sister from NZ organised flowers to be sent at considerable cost £40 this is what they look like after 2 days? I don't have the heart to tell her!! Appalled at the state of them!”

Helpful Report

Posted 3 years ago

Hi Kerry, Thanks for your review, although I'm sorry to hear how disappointed you are. I'll be getting in touch to put things right. Warm wishes, The BloomLocal Team

Posted 3 years ago

“appalling company! claimed that my florist had accepted an order and failed to deliver, passed my details to their customer and blamed me for not delivering. They had taken the customer's money and failed to deliver. I have no relationship nor account with Bloom Local at all!”

Helpful Report

Posted 3 years ago

“If I could give 0 stars I would. I ordered a delivery for today and was rung at 10am saying they couldn’t deliver so did I want a refund. I specifically wanted the delivery today and am now too late. Extremely poor service. I now have to reorder for a late delivery. I will not use them again.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking time to leave us a review. This is not the standards we adhere to at BloomLocal, and I assure you we are extremely disappointed in the level of service you have received. I understand that this is being handled by our team, and we are working to resolve this with you and the florist. Warm regards, The BloomLocal Team

Posted 3 years ago

“Still waiting on my Mother’s Day flowers it’s now 4 days late and they won’t be in a good condition . Not impressed cannot recommend you’re company”

Helpful Report

Posted 3 years ago

Hi there, I'm sorry to hear this, please could you email us at contact@bloomlocal.co.uk with your order number, and we will look into this and put things right for you. Warm wishes, The BloomLocal Team

Posted 3 years ago

BloomLocal is rated 4.2 based on 1,801 reviews