BloomLocal Reviews

Name: BloomLocal
Address: 7, 11 Wimborne Road, Bournemouth,, Bournemouth
Rating: 4.21

4.2 Rating 1,801 Reviews

79 %

of reviewers recommend BloomLocal

Company Reviews

Questions

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Phone:

3301 743162

Email:

contact@bloomlocal.co.uk

Location:

7, 11 Wimborne Road,
Bournemouth,
Bournemouth
BH2 6LY

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BloomLocal 5 star review on 23rd June 2023

Andrew

BloomLocal 5 star review on 8th March 2023

Anonymous

BloomLocal 5 star review on 30th December 2022

Bruce

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order never arrived and I can’t find contact details on the order to ring or email! Please contact me to resolve the issue.”

Helpful Report

Posted 3 years ago

Hi there, I'm sorry to hear you couldn't contact us! Please email us at contact@bloomlocal.co.uk and one of our team will be ready to help. The BloomLocal team

Posted 3 years ago

“I ordered a bunch of flowers for Mother's day and paid nearly £90. The flowers were not delivered so my gift for such an important day in the life of a Mother was ruined. Do not use these people! I am trying to get my money back, but if it is a scam I will not be in luck. Stephen Komlosy”

Helpful Report

Posted 3 years ago

Hi Stephen, I'm so sorry to hear this, I assure you this is not a scam and I will look into this for you right away. I will reach out to you privately, to put things right. Warm wishes, The BloomLocal Team

Posted 3 years ago

“The flowers were nothing like the picture, they were a good luck wish to my friends mother for her cancer operation and I was completely embarrassed when I was sent the picture of they're arrival yellow roses with blue iris, no iris but what looked like lavender . The roses were in full bloom ready to die .. Very upsetting”

Helpful Report

Posted 3 years ago

Hi Nichole, Thank you for leaving us a review, and I'm sorry to hear this. I can see that the Iris in your bouquet is just ready to start blooming. Some stems are sent in bud, so that they are less likely to be damaged in transit, and will last longer too. I'll be reaching out privately, to put things right. Warm wishes, The BloomLocal Team

Posted 3 years ago

“Ordered an expensive bunch of flowers for my wife's birthday. They were delivered on time, generally OK, but the September flowers looked quote old and tired already. Within 24 hours they had started to look worse for wear, even though we had topped up the water bulb, and within 48 hours lots of them had wilted and the Chrysanthemums looked very old. I emailed my concerns hoping for a reply but 24 hours later I have not heard back. Disappointing.”

Helpful Report

Posted 3 years ago

Hi Andy, Thank you for your review, I'll be reaching out to put things right for you. Warm wishes, The BloomLocal Team

Posted 3 years ago

“I ordered these flower for my Mother In Laws 90th Birthday and unfortunately when they arrived they looked nothing like the picture on the web site. Some of the flower looked liked they were old and had brown leave on them.”

Helpful Report

Posted 3 years ago

Dear Dawn Thank you so much for bringing this to our attention. We agree with your complaint and will be in touch privately to put things right. Best wishes Your BloomLocal Team

Posted 3 years ago

“There was no customer service. My inquiries went unanswered when I emailed. Delivery was late and there was never a confirmation of delivery. I will not use this service again.”

Helpful Report

Posted 3 years ago

Hi Matthew, Thank you for leaving us your review. I will be reaching out to you privately to put things right. Warm wishes, The BloomLocal Team

Posted 3 years ago

“I ordered flowers and chocolates but only the flowers were delivered. I asked for a callback to discuss this but it never came. I have written two emails and filled in two questionnaires but still no personal contact from either BloomLocal or DPD !!! No a good service at all. Less than one star!”

Helpful Report

Posted 3 years ago

Hi John, Thank you for your feedback. I will be reaching out to speak to you privately. Warm wishes, The BloomLocal Team

Posted 3 years ago

“I wish I could, but it seems their right hand doesn’t know what the left hand is doing Very confusing”

Helpful Report

Posted 3 years ago

Hi Merete, Thank you for your feedback, I will be reaching out privately to put things right. Warm wishes, The BloomLocal Team

Posted 3 years ago

“After several calls today to make sure my wife will receive the order, there was no LUCK! She left work with no surprise!!! I couldn't express how frustrated and angry I am. Today was a very special day of which YOU HAVE DESTROYED!!! At around 6.30am I placed the order and chose the option to be delivered today. There was no indication that will be delivered at night. STILL NOT DELIVERED and it will not be because she has left work at 6pm. When I searched for Wood Green area florist, your website came up first. That's why I chose you! And now I have my biggest and deepest REGRETS for my choice! Your company should not operate at all! I was on the phone to you from 12noon to chase the delivery, at the end you could not get hold of the florists to ask for details?!?!?!?! You have ruined everything and I will make sure everyone knows about you! I REQUEST FULL REFUND ASAP! EVERY SINGLE PENNY! And please STOP saying sorry, it is not accepted! Ruined my surprise, ruined my day! This is what the customers get for £60 order?!?!??!”

Helpful Report

Posted 3 years ago

Hi there, Thank you for giving us your candid feedback, I have reached out to you privately to put things right. Warm wishes, The BloomLocal Team

Posted 3 years ago

“They did not deliver my flowers to my aunt on her 70th birthday due to an internal error. I did get a nice email apologises, offering a refund and a complementary bouquet. But the moment has goen for ever and in a business like flower delivery, timing is everthing.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for leaving us your honest feedback, which is welcomed and understood. Warm wishes, The BloomLocal Team

Posted 3 years ago

“Awful - The flowers were delivered to the wrong address and nobody has returned my emails to rectify this. The flowers have still not been received. I expect a refund.”

Helpful Report

Posted 3 years ago

Hi Farrah, I'm sorry to hear this, I will be reaching out to you privately to put things right. Warm wishes, The BloomLocal Team

Posted 3 years ago

“Pros: essay to order and arrived in time. Price not exorbitant. Cons The flowers weren’t the freshest and after a day they are looking pretty rough. Having said the price wasn’t exorbitant I’d have expected a better state in arrival”

Helpful Report

Posted 3 years ago

Hi Sean, Thank you for leaving us a review, I will be reaching out to you to put things right. Warm wishes, The BloomLocal Team

Posted 3 years ago

“I was lied too and told my order was delivered and my order was not delivered, very disappointing! I asked for a refund and I was given back £34.99..I would like the rest of my money back please , thank you”

Helpful Report

Posted 3 years ago

Hi Hafiz, Thank you for giving us your feedback, I will be reaching out privately to put things right. Warm wishes, The Bloomlocal Team

Posted 3 years ago

“I asked for an actual picture of the bouquet to be sent to me - but it wasn't - not a big ask you’d think - I won’t be using this service again or recommending it. Please don’t text me back with hollow apologies and excuses”

Helpful Report

Posted 3 years ago

Hi Bruce, Thank you for taking the time to leave us a review. Sadly, this is not something we currently do, but this is noted and we respect why this would be wanted, and requested. Warm wishes, The BloomLocal Team

Posted 3 years ago

“For the price of the flowers and the diagram shown the product I received did not match the standard expected was not satisfied with this at all poor show”

Helpful Report

Posted 3 years ago

Hi Alisha, I'm sorry to hear this. I will be reaching out to you privately to put things right. Warm wishes, The BloomLocal Team

Posted 3 years ago

“It looked like a £20 bunch of flowers when it cost £55. Very disappointed, will not use your service again.”

Helpful Report

Posted 3 years ago

Hi Alex, Thanks for leaving us a review, I will be reaching out privately to put things right. Warm wishes, The BloomLocal Team

Posted 3 years ago

“I would like to send a better review, but I have not been advised by BloomLocal if the order has been delivered. And I have not heard from the recipient which leaves me to wonder. Kindly advise. Thank you, NIcholas Naples”

Helpful Report

Posted 3 years ago

Hi Nicholas, Thanks for leaving us a review, I will reach out to you privately to put things right. Warm wishes, The Bloomlocal Team

Posted 3 years ago

“I placed an order on 25th February. My order never arrived, i never received an email or a phone call explaining why my order didn't arrive. 6 Days later i have still had no contact from them, they still have my money and there telephone number doesn't call through!!!! STAY AWAY FROM THIS COMPANY!!!!!!!!”

Helpful Report

Posted 3 years ago

Hi Ronnie, Sorry that you have had a bad experience with us. I would like to inform you that our team have tried to contact you several times, and were unsucessful. I'm very sorry but we were unable to fulfil the order, and made attempts to inform you as such. A full refund has been issued already too in line with this. I would still like to put things right, and will be reaching out privately. Warm wishes, Olivia The BloomLocal Team

Posted 3 years ago

“Unfortunately I am very disappointed as when the flowers arrived they had no water and had to be binned in 3 days!!!”

Helpful Report

Posted 3 years ago

Hi Ken, I'm sorry to hear this, and thank you for your review. I will be reaching out privately to put things right. Warm wishes, The BloomLocal team

Posted 3 years ago

“Paid for same day delivery but they were delivered the following day”

Helpful Report

Posted 3 years ago

Hi Nathan, I'm sorry to hear this, I will be reaching out privately to put things right. Warm wishes, The Bloom Local Team

Posted 3 years ago

BloomLocal is rated 4.2 based on 1,801 reviews