Build & Plumb Reviews

Name: Build & Plumb
Address: Newburn Haugh Industrial Estate, Riversdale Way, Newcastle upon Tyne, England
Rating: 4.58

4.6 Rating 949 Reviews

88 %

of reviewers recommend Build & Plumb

4.6

Based on 949 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Build & Plumb 5 star review on 7th December 2025

Lee Bowes

Anonymous

Anonymous // 01/01/2019

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English

“Half of the product i have ordered hasn’t come an i’ve tried to contact you regarding this an haven’t had any response”

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Posted 11 months ago

“Good product,delivered on time”

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Posted 11 months ago

“Super fast delivery, great communication. Have already recommended to work colleagues”

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Posted 11 months ago

“Clear communication and updates on order progress”

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Posted 11 months ago

“Haven’t received the item yet , was delivered but can’t find it anywhere , communication with build and plumb is very slow no item and no refund yet !!!”

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Posted 11 months ago

“A little late but it's Christmas”

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Posted 11 months ago

“I fell for the hype. It was cheap. You say it is brass but the riser looks like thin white metal probably steel which will quickly rust. The shower head is noisy and not very accurate. The soap dish is loose, and it looks like the shower head holder is not up to holding the head in the desired position.”

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Posted 11 months ago

“Great boots. Super fast delivery!”

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Posted 11 months ago

“Excellent, fast service from Build and Plumb. I had been looking for several different parts but ALL 25mm, and it looked like having to source from different shops till I found Build and Plumb, and was able to buy everything from them.”

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Posted 11 months ago

“Cheapest prices, fastest delivery!!!”

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Posted 11 months ago

“Bit on expensive side but good quality”

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Posted 1 year ago

“Ordered snickers work trousers on 1st Dec. Heard nothing so called them on the 10th to see what was going on. They told me they were coming from Poland. Fair enough but maybe communicate that with customers so they don’t have to chase it up. Ok apart from that I guess. Arrived 2 weeks after ordering.”

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Posted 1 year ago

“A good selection of products and the option to have delivered next day.”

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Posted 1 year ago

“First time using. Defo use again. Good communication. Saved 15/30% on other quotes!!”

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Posted 1 year ago

“Brilliant, needed this fast - next day - and it arrived in good time; well packaged in bang on condition”

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Posted 1 year ago

“Very happy with my purchase from Build and Plumb, Good communication when needed and item received.”

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Posted 1 year ago

“Product as described and delivered on time”

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Posted 1 year ago

“Great service from top to bottom”

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Posted 1 year ago

“Delivery time was great. All the tins were dented due to poor packaging. OK to use but large dents in tins”

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Posted 1 year ago

“Good price, accurate delivery and product exactly as ordered”

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Posted 1 year ago

Build & Plumb is rated 4.6 based on 949 reviews