Build & Plumb Reviews

Name: Build & Plumb
Address: Newburn Haugh Industrial Estate, Riversdale Way, Newcastle upon Tyne, England
Rating: 4.57

4.6 Rating 948 Reviews

88 %

of reviewers recommend Build & Plumb

4.6

Based on 948 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Build & Plumb 5 star review on 7th December 2025

Lee Bowes

Anonymous

Anonymous // 01/01/2019

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English

“Took 4 weeks to receive order, they told me it was going be delivered on two previous dates which it didn't. Took days off work and never even received an apology.”

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Posted 10 months ago

“The delivery was advertised 2 days after order still not her 7 days later poor communication. And slow dispatch.”

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Posted 10 months ago

“Very well made up with everything, kept in touch every step of the way.”

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Posted 10 months ago

“Arrived quick. GOOD quality product”

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Posted 10 months ago

“Good experience. Good products. No issues whatsoever. Would use again.”

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Posted 10 months ago

“Straight forward purchase with no issues so 5 stars”

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Posted 10 months ago

“Trouser quality was great but not true to size and trousers ended up being too small even though we ordered the right size.”

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Posted 10 months ago

“Well-desgined website - some out of the way items I was looking for at a decent price - easy ordering process - speedy delivery the next day”

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Posted 11 months ago

“Simply excellent. Ordered on Friday and delivered on Tuesday. Other companies could not promise such quick delivery and we're not as pricey competitive. So in summary if you want quick delivery and excellent price then Build and Plumb should be your first enquiry. Thanks”

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Posted 11 months ago

“I was helped by a very friendly, helpful young man. I would definitely buy from them again.”

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Posted 11 months ago

“Excellent service, Can’t fault”

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Posted 11 months ago

“VERY EFFICIENT SERVICE”

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Posted 11 months ago

“Put in an order, set an account. All sorted and delivered earlier than expected. Brilliant service.”

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Posted 11 months ago

“Great service and reasonable pricing, thanks”

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Posted 11 months ago

“Easy to order and overall excellent service”

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Posted 11 months ago

“Excellent. Easy to order on line and work trousers arrive quick and on time. Trousers fit great and are excellent quality. Very good price as well. Thank you”

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Posted 11 months ago

“Easy to use website. Good range of in stock items at competitive prices. Items arrived well packaged and quickly. I would use this company again and recommend it to others.”

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Posted 11 months ago

“Excellent service, great prices and quick deliveries”

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Posted 11 months ago

“Order was delivered eventually just not next day as it had promised.”

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Posted 11 months ago

“Half of the product i have ordered hasn’t come an i’ve tried to contact you regarding this an haven’t had any response”

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Posted 11 months ago

Build & Plumb is rated 4.6 based on 948 reviews