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Car Mats UK Reviews

4.7 Rating 7,318 Reviews
92 %
of reviewers recommend Car Mats UK
Company Reviews Product Reviews
9,526
 Metrics Info
4.7
Based on 7,318 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Car Mats UK Reviews
Visit Website

Phone:

01623 645100

Email:

tracy@mkr-uk.com

Location:

4, Kings Mill Way, Mansfield,
4, Kings Mill Way, Mansfield
Nottinghamshire
NG18 5ER

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Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
L Owen
Verified Buyer
“Did not receive them only sent out the Nissan Qashqai car mats”
Helpful Report
Posted 9 months ago
I Roberts
Verified Buyer
“Unfortunately the tailor fit boot liner does not fit, quite disappointed considering the price.”
Helpful Report
Posted 10 months ago
P Tilbrook-Heath
Verified Buyer
“i haven’t received any car mats!!”
Helpful Report
Posted 10 months ago
K Sewill
Verified Buyer
“Bought my item on the 15th June 2023. Have not received my purchase still to this day 14th July 2023. I have emailed them and they just reply with a I'll look into it and then you don't hear anything back for days so you have to email them again and again. I also asked for a refund but got no response back. So they have my money and I have nothing. Worst customer service ever.”
Helpful Report
Posted 10 months ago
P Hadland
Verified Buyer
“I am still waiting for my mats paid for express delivery £5.99 what was that for???”
Helpful Report
Posted 10 months ago
All our products are made to order so we do require manufacture time, I can see your mats are in the final stages of manufacture and will leave us today.
Posted 10 months ago
S Roberts
Verified Buyer
“Very upset as I ordered 2 sets of mats & only received 1 despite paying for both. Tried to email & call but received nothing back & number not correct. So I’ve lost £25.”
Helpful Report
Posted 10 months ago
H Harper
Verified Buyer
“Ordered 7 days ago and not received. Poor service and reluctant to deal with company again!!”
Helpful Report
Posted 10 months ago
J Bentley
Unverified Reviewer
“Very poor communication lied too about delivery Yodel of course. Never again”
Helpful Report
Posted 10 months ago
P Clarke
Verified Buyer
“I fitted the car seat I purchased from your company now two days later it has started to come apart from the seem”
Helpful Report
Posted 10 months ago
Mr Vito
Verified Reviewer
“Arrived, wrong pattern, pics taken and informed within the hour. 9 Days later someone asked for me to send pics?? resent original mail plus new pics and asked if 9 days to wait for a reply is acceptable? Reply was pithy and a bit rude so, To be honest life's to short to be having to put up with a poor attitude from someone that has done you a dis-service. Quick to take the money, NOT great at dealing with issues, your holidays are not my issue, the volume of emails your colleague has to get through again not my problem. In good faith I paid prior to getting a chance to check your product...9 days to reply as it was wrong really POOR..POOR..POOR Oh and the smell sheeeshhh!! me eyes are still watering everytime I get into me van.”
Helpful Report
Posted 10 months ago
S Davey
Verified Buyer
“I ordered car mats for our 2020 Yaris, and received 2 packages, 1 for yaris, and strangely 1 for Fiat Ducato Motorhome, which I did not order but had sticker on plastic bag with our address etc;. When trying to fit Yaris drivers mat it would not fit as the stud holes were the wrong distance apart. I have requested a pick up of both the packages so hopefully this can be resolved..................”
Helpful Report
Posted 11 months ago
S Reeves
Verified Buyer
“Still not been delivered”
Helpful Report
Posted 11 months ago
S Baird
Verified Buyer
“Not received them yet!!!!”
Helpful Report
Posted 11 months ago
D Georgiev
Verified Buyer
“I order a rubber mats for my Hyundai ioniq. The product that resieve was a good quality BUT IT DIDN'T FIT PROPERLY ON THE BACK SIDE. The communication with customer service is slow and they ask me to send them a pictures to prove that mats don't fit make me feel like a liar. I still dont have any answers after a send the pictures. So I request a return andress to send them back their product and full refund. I hope i will get answer and get my money back. I would not recommend them to anyone.”
Helpful Report
Posted 11 months ago
O Husen
Verified Buyer
“You send wrong car mat it’s not for 2012”
Helpful Report
Posted 11 months ago
I McMaster
Verified Buyer
“Order number 134913 Awaiting delivery Ordered 1st June now 13th june”
Helpful Report
Posted 11 months ago
S Saville
Verified Buyer
“I payed for the best for my car I could have bought better quality and better pile carpet from any where else I will never buy from car mats again I payed 122.00 pounds and believe me 30 pound matts from anywhere else r better quality and I am going to request a refund as payed through Clearpay so I am refusing them anymore payments never been so disappointed in a product”
Helpful Report
Posted 11 months ago
J Bennett
Verified Buyer
“I waited 10 days to arrive and doesn’t fit”
Helpful Report
Posted 11 months ago
K Mccorkells Gardens & Grounds LTD
Verified Buyer
“Ordered the matts and seat covers. And they never turned up”
Helpful Report
Posted 11 months ago
Hi, Your order was received on 1/6 and the tracking is showing as delivered on 10/6 @ 12.52.. All our products are made to order so we do need manufacture time.. If you haven't received your order please do let me know. Thanks Tracy
Posted 11 months ago
J Hennessy
Verified Buyer
“After a long delay the lady said they were to arrive last Tuesday they have not arrived yet? John. Can not rate the mats yet.”
Helpful Report
Posted 11 months ago
Car Mats UK is rated 4.7 based on 7,318 reviews
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