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Console Cloud Reviews

4.7 Rating 195 Reviews

95 %

of reviewers recommend Console Cloud

Company Reviews

4.7

Based on 195 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Console Cloud:

Console Cloud is a leading property management and trust accounting software powering successful real estate agencies to do less administration, make more money and grow more.

Designed to revolutionise property management with a suite of smarter workflows and features and powerful integrations that enable radical productivity gains and empower agencies to provide a superior level of customer service.

Console Cloud gives property managers the tools to do what they do best.

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Console Cloud 5 star review on 21st September 2021

Console Cloud 5 star review on 5th November 2020

Jo-Anne Oliveri

Anonymous

Anonymous // 01/01/2019

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English

“I would 100% recommend Console Cloud to anyone looking to lighten their workload. Almost every aspect of the property management process is automated and customizable. Price was fair and their customer service is surprisingly helpful. Signing up is a choice you won't regret.”

Posted 2 years ago

Thanks for your review and recommendation, Ben. Welcome to the Console Cloud Community!

Posted 2 years ago

“Moving from Gateway to Cloud was a great step in the right direction to record, maintain and update files. The owner portal if the biggest asset as owners appreciate that they can see at all times where their tenancy is at. Key items in Cloud allow works to be complete quicker and more efficient. The ability to ask questions straight away to Cloud if concerns or wanting to complete a task,this is ideal as the information is given on hand in a timely manner.”

Posted 2 years ago

Thank you for your review, Sharon. Wonderful to hear that your owners are enjoying the visibility of their properties through the owner portal and you are finding the support available through Cloud useful. Welcome to the Console Cloud community!

Posted 2 years ago

“Moving to cloud has helped me in so many ways, I wish I had done it sooner. Not only time saving but the organisational aspects has made our business substantially more efficient. No more spreadsheets to keep track of maintenance or lease renewals, I don't even use my diary any more. In regards to customer support the knowledge base feature of cloud has been invaluable to me. Everything I need to do is detailed in a step by step graphical presentation that is so detailed that I have not had to use phone support at all. I could not be happier with Console Cloud.”

Posted 2 years ago

Thanks for your review, Steve and thanks for joining our Console Cloud community. It's great to hear about all the new efficiencies you have, there will be a lot more to uncover too in the coming months.

Posted 2 years ago

“I was extremely hesitant about changing to console cloud from gateway. I'm so glad I took the leap of faith to change as it's the best thing that I have done for my business. Console cloud saves me a lot of time on disbursements, inspection letters and other processes like water rates and sending bulk emails to tenants/owners. I also love the fact that I can now attach invoices to statements instead of having to send a separate email. My owners and tenants are loving the app. I wish I had made the change sooner.”

Posted 2 years ago

Thanks for your feedback, Rachel. We are pleased you have started to uncover many of Console Cloud's efficiencies and that your owners and tenants are enjoying the additional apps you are making available to them.

Posted 2 years ago

“We have migrated over from Console Gateway to Console Cloud and the transition has been smooth. We were all nervous at first learning a new program but the support we have received has been amazing. We have had so much advice and assistance from Console staff. Michelle has been incredible with support and I don't know what I would do without her help.”

Posted 2 years ago

Thanks for your review, Janine and for sharing the experience and service you have had with the Console team. We wish you and your team all the success with Console Cloud.

Posted 2 years ago

“We have been longtime users of Console Gateway but have found Console Cloud to be far more streamline and efficient. The workflows have reduced our daily workload dramatically. David was great during the migration and Brooke has been amazing in assisting us to ensure everything runs smoothly now we are live and is always on hand to answer any questions we have.”

Posted 2 years ago

Thanks for your review, Georgette and Joanne. Great to hear about the efficiencies you have gained through the use of Console Cloud and the service experience you received from the Console team. We welcome you to the Console Cloud community.

Posted 2 years ago

“The Console team was very helpful and proactive in helping us with the migration from Console Gateway to Console Cloud. They were amazing! The Console Cloud courses, webinars and knowledge base were very helpful, enjoyable and informative. The interfaces in Console Cloud are user friendly and easy to navigate. Our team love Console Cloud as they can login from anywhere to do their work.”

Posted 2 years ago

Thanks for your review, Kiu. It's great to hear about your experience with the upgrade to and use of Console Cloud and your thoughts on the resources Console has provided to you to help you and your team.

Posted 2 years ago

“We have been longtime users of Gateway and were always impressed by it but Console Cloud is a whole new level. We were promised a substantial improvement in functionality, speed and efficiency but we are overwhelmed by its impact on our business. The training, support and resources have been first class with Michelle offering the most relevant, timely and accurate responses to our queries - she is a jet! And had it not been for Rob's service standards and capacity to explain the features and benefits of the program in outstanding clarity we probably would not have signed up to the program - we would never have known what we missed out on. I highly recommend the Console team as they have set a new level in terms of service and value.”

Posted 2 years ago

Thanks for sharing your experience, John. So happy to hear that you have received wonderful support and service from our team. Welcome to the Console Cloud community!

Posted 2 years ago

“The ease of use of the system and overall simplicity is greatly appreciated. Support is incredibly easy to get if required and makes our job very easy. We are very happy that we moved across to the Console Cloud platform.”

Posted 2 years ago

Thanks for your feedback, Doug. Great to hear you have found the Console Cloud platform easy to use. Welcome aboard!

Posted 2 years ago

“Console has helped to streamline our processes, especially in the renewals area.”

Posted 2 years ago

That's fantastic! Great to hear you've benefited from your upgrade to Console Cloud.

Posted 2 years ago

“We've been using Console Cloud for a couple months and overall have found it fantastic. There are some more developments/upgrades to be made, however these are in progress and looking forward to them being released. The knowledge base & feedback features are very helpful! The merge into Console Cloud was pretty seamless from another software and we were kept updated throughout the way. The communication and service provided by the team is great and Brooke was absolutely fantastic to deal with, always on the ball and very helpful - thanks Brooke!”

Posted 2 years ago

Thanks for your review, its wonderful to hear about your experience so far. Welcome to the Console Cloud community!

Posted 2 years ago

“We have been using Console Gateway before we started in Console Cloud. Console Cloud is much easier to work with once you get the hang of it. All the information is backed up to the clouds and you can access it from anywhere . The support we received was top notch and I would like to thank Brooke for all her help.”

Posted 2 years ago

Thanks for your review, Gilbert, and for sharing your experience using Console Cloud. Welcome to the Console Cloud community :)

Posted 2 years ago

“Brooke Moody has gone above and beyond with the migration from Gateway to Cloud. We would not have been able to adjust to this transition without her ongoing help. She has made the process so much easier and has assisted us with our daily issues and has been very patient and helpful along the way. We would not have been able to cope without her help and support. She is definitely an asset to the company.”

Posted 2 years ago

Thanks for your review, Rema. It's wonderful to hear about the service you received from our team. Welcome to the Console Cloud community!

Posted 2 years ago

“Hi Natasha I have been using Console Gateway since it commenced in 1992, I found this a very good program for our property management and sales. However there was a lot of information that was required to be entered. However, last year our daughter started using Console Cloud, I just wish it had been available to us, it is so easy to use, you can work from anywhere. Cloud has cut our work load in half. The service is great, you just use the instant chat if you need help. We highly recommend Console Cloud to all property managers, it is simple and user friendly. We still have time left on our support help, that tells you how easier it is to navigate around in Cloud.”

Posted 2 years ago

Thanks for your feedback, Dian. It's great to hear how you've transitioned from Gateway to Console Cloud, and the benefits you have seen from the transition. Thank you.

Posted 2 years ago

“I find Console Cloud generally easy to navigate and if you run into trouble the instant chat feature is always helpful”

Posted 2 years ago

Thanks for your review, Karen. We are pleased that you find the navigation in Console Cloud simple. Thank you for your feedback - we will pass this onto our team.

Posted 2 years ago

“Console Cloud has exceeded our expectations for a property management and sales package. From simple and user friendly trust account management to easy rent inspections & workflows. We would HIGHLY recommend Console Cloud!”

Posted 3 years ago

Thanks for your review, Amanda. We're happy Cloud has exceed your expectations appreciate your insight on the workflows and user experience with Console Cloud.

Posted 3 years ago

“The Team at Console Cloud are amazing and always helpful. I have been using Console Cloud for 3 years and they are always quick to answer an online chat or a phone call, no waiting and they make me feel so welcomed and are happy to help. Thank you, so much, I really love the support you offer. Keep up the great work.”

Posted 3 years ago

Thanks for your review, Fiona. We truly value your feedback and use this to provide you with an even better service in the future.

Posted 3 years ago

“I have found the staff to be fantastic with the quick prompt help they have given me. They are very patient in explaining on how to fix any problems I have. Everyone you speak to over the phone is very friendly and easy to speak to.”

Posted 3 years ago

Thanks for your review, Pauline. We appreciate your feedback and are happy to hear of the great service you've received.

Posted 3 years ago

“Easy to use and can access anywhere!”

Posted 3 years ago

Thanks for your review, Nandine. Great to hear you're enjoying your new freedom of working from anywhere with Console Cloud.

Posted 3 years ago

“I love Console Cloud, it's easy and can login in from anywhere.”

Posted 3 years ago

Thanks for your review, Annmarie. Great to hear you love Console Cloud and you're enjoying your new freedom of working from anywhere.

Posted 3 years ago

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Console Cloud is rated 4.7 based on 195 reviews