Dear David,
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our service and found the quality of our products to be excellent. Customer satisfaction is our top priority, and we're glad we could meet your expectations.
We appreciate your support and look forward to serving you again in the future.
Best wishes,
elbec garden buildings
“I orderd a shire 8x6 overlap windowless shed very good all round experience once order i was kept up to date with delivery and delivery time the man who delivered it was very polite and helpful and an all round a very nice bloke will defo be ordering from here again if i could give more than 5stars i would”
“I bought a summer house from Elbec and when it was delivered I was disappointed by the quality of it - it was manufactured by one of Elbec’s suppliers and the finishing and quality control left a lot to be desired. I decided I wanted it returned, and this option plus a full refund was available. Elbec arranged an uplift and subsequently refunded me in full. At all times their communication was polite and extremely professional. They kept me informed, , promptly answered any queries by email and smoothed out a potentially awkward situation. I will make sure I avoid the manufacture in question in future, but was extremely impressed and satisfied with the way Elbec dealt with the situation. Incidentally, Elbec assured me that they would take the quality control issues up with the manufacturer.”
“An excellent service throughout. I was kept informed all along the way. Delivery was as advised, the guy that delivered the shed was very helpful. I would definitely deal with again. Thank you.”
Dear Ms A,
We're pleased to hear that your shed arrived as described, with all parts present, and was delivered on time.
While we're glad to know you are happy with your purchase, we appreciate your feedback on the instructions.
Thank you for choosing our product, and we hope your shed serves you well!
Best wishes,
elbec garden buildings
“A great experience with a company that goes the extra mile. There were a couple of small snags on delivery but it took just one e-mail to sort the problem. Overall very happy and the product is simply superb. Well done guys.”
“Great product at a great price. The shed was ideal and as per expectation. The quality is superb with no problem during assembly. I would recommend Elbec to everyone”
“The driver was very helpful, the path down our road was being resurfaced, as a senior citizen l was going to find it hard to carry the arch to rear of our house. The driver made life easier by helping me out with this.”
Dear customer,
We're delighted to hear that the driver was very helpful and went the extra mile to assist you, especially considering the road resurfacing.
Your comfort and convenience are important to us, and we appreciate your positive feedback.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out!
Best wishes,
elbec garden buildings
