“Easy to contact by e-mail, more difficult by telephone but presumably this is due to Covid restrictions. Looking forward to receipt and installation of our new shed.”
Dear Hazel,
We are thrilled to hear that your summerhouse installation went smoothly and that you are pleased with the result. Customer satisfaction is our top priority, and it's fantastic to know that you had a positive experience with our product.
Thank you for choosing us, and we hope you enjoy your new summerhouse for years to come!
Best wishes,
elbec garden buildings
“I had three fence panels delivered to Manchester from Nottingham as they had just what we wanted. Great service and speedy delivery with communication every step of the way. Very happy indeed.”
“Elbec had the best price for 5 fence panels at £74 each. At the checkout they were discounted further down to £69.57, a pleasant surprise. Great for Elbec to pass that discount on. Very pleased, would buy from them again, no complaints, recommended.”
“Good quality and a very quick delivery in fact the delivery guy was very considerate. The staff on the phone could not be more helpful. Quite happy to recommend them.”
Dear J Cullen,
We're delighted to hear about your positive experience!
It's great that you found the product to be of good quality, and we appreciate your kind words about the quick and considerate delivery.
We're also pleased that our phone staff were helpful.
Thank you for recommending us, and if there's anything more we can assist you with, please feel free to reach out.
We appreciate your business and value your feedback!
Best wishes,
elbec garden buildings
“Very happy with our summerhouse order from Elbec Garden Buildings. It was a Shire Hampton 8’ x 8’ was as we expected and very pleased with how it sits in its corner position. Delivery was on time and a smooth unloading - delivery driver was extremely helpful. We took the advice available on the website regarding Protek paint. Glad we used that as it had great coverage on the wood and gives more reassurance that the summerhouse will be protected more from the elements.”
“Delivered to timescales provided. Helpful delivery driver. Easy to follow instructions for putting shed together. Good quality product, competitively priced.”
Dear Brendan,
We're delighted to hear that the delivery was within the provided timescales and that you found the delivery driver helpful.
It's great that the instructions for putting the shed together were easy to follow, and you're satisfied with the good quality product at a competitive price.
Best wishes,
elbec garden buildings
“We ordered enough gravel boards and posts to build a hit and miss fence along the back of our garden. We live in windy South Devon and need a fence which will allow wind to filter through. It was a very economical way to build a strong and affordable fence. We designed and made a gate to match. Delivery was quick and a very helpful driver assisted with the unloading and careful stacking of the timber. Thank you.”
“great bit of kit the driver could not get the lorry up thill to the house because of the cars parked on the corner, so i went in my car and brought up the arbour but the biggest bit would not fit in the car so the drver carried it up . He was knackerd by then i gave him a lift down the hill . The arbour looks great in the garden cannot fault the service i had a replacement part was sent because it had a bad split the lady in customer service was very helpful thanks Alan”
“Quality of building is very high and staff were fantastic during the ordering making sure we had everything. Arranged delivery easily and delivered as arranged (he could have done with a second man to help). Easy to put up and looks amazing.”
