“I ordered Larkspur (Shire) summerhouse from Elbec. The quality of the product is very good, there was some minor damage which Elbec/Shire offered to replace however my joiner made good. I was VERY impressed by the service and attitude of all the employees involved with the supply. The delivery driver Adam was excellent, the product was delivered a bit later than planned however the tracking system was excellent and I knew exactly where and when it would be delivered. The customer care (Sharon) was excellent and followed up with me several times. I also received a couple of planters free gratis due to the slight damage. All round excellent service and I would recommend these companies to anyone looking for this type of product.”
“Easy ordering with all options clearly outlined. Delivery date considerably less than the quoted 6 weeks. Have used this company before and the quality of that item was good,hence my return to this dealer.”
“After much research online, we bought the 8x8 Summerhouse for the corner of our garden. Got to say really pleased with it, it’s well-made and went together really easily and looks perfect Thank you”
“Lovely quality wood panels to my corner shed. When I contacted to say I was not in receipt of all the roofing felt, there was no quibble, and more dispatched by courier. ?”
“Quality of the product met all expectations and was fairly simple to follow the instructions and erect. Very pleased with the communication and delivery, would recommend to anyone considering purchasing a Log cabin”
“Delivered quickly. The delivery day was accurate. The driver was polite . I had to help him put it down the side of the house. The only complaint is the weight of the pack. At 51 Kilos this is ridiculous . I am not sure how I’m going to move it. Why can’t it be in at least two packages? Haven’t put it up yet but have already erected a Parlam greenhouse so prepared for initial flimsyness”
“Excellent service throughout. Great communication from the customer service team. Delivery driver was really helpful and the install team equally as good. No problem recommending Elbec to anyone based on my experience.”
“Iceni 8x 6ft potting shed. I am please with the service and delivery of this shed. There were instructions and screws missing but these were delivered the next week. It was easy to construct and is a good quality shed for the price.”
“We bought a corner Arbour. It was delivered promptly and efficiently. The instructions were excellent and two of us managed to build it ok. It looks great and fills what was an awkward messy corner in our garden.”
Dear Elizabeth,
We're thrilled to hear that your corner arbour was delivered promptly and efficiently!
It's great that you found the instructions excellent and were able to build it with ease.
We're glad to know that it looks great and serves its purpose in transforming your garden corner.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing elbec!
Best wishes,
elbec garden buildings
“We ordered a 10'x8' summerhouse from Elbec Garden Buildings because their list price was £200 cheaper for a Shire building than other suppliers. They kept me informed right up to the delivery, which was well within the informed time slot. I'm glad that I elected to assemble the building myself because it meant that I could treat the timber with wood preservative. It took more than 20 litres. The quality of the wood finish is pretty rough in quite a few places. This maybe ok for a garden shed but not a summerhouse. So quite a bit of 'fettling' was needed to remove these rough edges. The window beads were even worse, but because they give you plenty of spares you can select enough to do the job. Apart from these few negatives, the summerhouse is a resounding success and we are really glad we bought it.”
“All went smoothly.Easy ordering process and delivery from Shire on the day and at the time stated. Have yet to assemble the arbour but so far all has gone very well.. With thanks..”
Dear Adrian,
Thank you so much for awarding elbec garden buildings with a fantastic 5-star rating!
We greatly appreciate your support and feedback.
We're thrilled to hear that you had a smooth experience with our easy ordering process and timely delivery from Shire. It's wonderful to know that everything has been going well for you so far.
Thank you once again for choosing us, and we'll be here to assist you whenever you're ready to assemble your arbour.
With sincere thanks!
elbec garden buildings
Dear Sue,
Thank you so much for giving us a fantastic 5-star rating!
We greatly appreciate your feedback and are thrilled to know that you found our products and services to be of high quality.
We're delighted to hear that your ordering experience was easy.
At elbec, we strive to ensure a seamless and hassle-free purchasing process for our customers.
We're also pleased to know that your delivery arrived on time and that our delivery driver was polite, helpful, and handled your order with care.
Thank you once again for your glowing review.
It means a lot to us and encourages us to continually provide the best service and products.
Best wishes,
elbec garden buildings
