“i ordered my shed ,i was unsure at first but after reading good reviews on line i thought i would try elbec . The price was the best in the market the communication was great, delivery spot on and the quality very good. I am a builder so i constructed the shed my self and to be honest i could not be happier with the end product. 10 out of 10 all round”
Dear Ian,
We are so glad to hear that your elbec garden building arrived sooner than expected and that the quality and communication between you and the delivery team were on point.
We appreciate the kind words and hope you continue to have a great experience!
Best wishes,
elbec garden buildings
“Great product that was fairly easy to put together with clear instructions, needed two people though for most of the build. Floor gives that extra protection for items stored and transparent light roof lets you see all.”
“The item I have purchased, not satisfied because of few pieces were broken, I had to spend more to repair those pieces . Driver was extremely rude and not clear English , loaded his truck with few other orders and I was asking him is it the full order as those pieces never came in pallet . He dammed some additional wooden pices in my front garden I was thinking those are the part of my order, I had to take those in the recycling centre . Really sad purchase . I would’ve ask for refund but I really needed that shed at that time . So can’t be asked . Will not recommend this company to anyone . If you do risk is yours .”
“Everything exactly as advertised. Whenever I called with a query the phone was answered every time by a human being ? ??? who was able to speak to me with complete assurance. Top marks for the personal touch as well as good quality product and value for money. Also helpful driver at the point of delivery Can’t fault it. Would highly recommend.”
Dear Mrs Hopkins,
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our service, found our product to be of good quality and value, and appreciated the personal touch.
Our team strives to provide excellent customer service, and we're delighted that we could assist you with your queries. If you ever have more questions or if there's anything else we can help you with, please feel free to reach out.
We sincerely appreciate your recommendation and look forward to serving you in the future!
Best wishes,
elbec garden buildings
“2 x sheds (T&G) 1 x log cabin (44mm logs) After placing the order I read a few negative reviews. I should not have worried Elbec provided really useful guidance when placing my order. I received a telephone call confirming date of delivery and orders were delivered on the requisite date. The transport used for the delivery were very helpful, one small pane of glass broken but overall no issues (Elbec stated they would replace same but I decided not to take up this offer). Quality; for what I paid very happy, definitely value for money - In the past this has been seriously lacking from other suppliers and I suppose the biggest credit I can give them is to recommend them to others.”
Dear Iain,
We're thrilled to hear about your excellent experience with our service, friendly staff, and on-time delivery.
Thank you for choosing our service, and for your review!
Best wishes,
elbec garden buildings
Dear Ken,
We're delighted to hear that you found the product to be excellent, especially considering the price.
If you have any more comments or if there's anything else you'd like assistance with, feel free to let me know.
Enjoy your purchase!
Best wishes,
elbec garden buildings
“Very impress with the company and their service. Simple straightforward website without useless bells & whistles. Great unbeatable pricing. Shed arrived earlier than promise. Good quality product.”
“Scoured the internet for good quality garden shed,found precisely the size and type I was looking for. driver arrived on time and placed on site ,exactly where I wanted it. The only suggestion I would make to a purchaser is --- either order the heavy duty floor or do as I did and lay a half inch stirling board or chipboard panel to give a bit more stability to floor. Excellent shed, would recommend John.”
“Delivery Arrived on time. Two man team very helpful and placed all items in my chosen location. I did not have to anything. The roof panels which may have suffered damage from rainfall were placed in my garage. GREAT SERVICE. Thankyou.”
“Bought a potting shed. Very pleased with the build quality and assembly instructions were clear and easy to understand. Elbec were great to deal with and service excellent”
“Excellent product for the money but roof structure not perfect could have done with more internal noggins to make it more sturdy especially where you have joins other than that no problems”
“Very friendly and helpful customer enquiries and delivery man. The product is neatly put together and fairly simple to assemble. One component was missing when it first arrived but customer services arranged for it to be replaced very quickly and also made a partial refund despite not being asked for one. Thankyou”
“Fabulous kit - had a couple of problems with doors but Elbec sorted them for us. The Shire building was of great quality and looks fantastic now it is up!”
“Though there were some issues around doors, what set a great organisation apart from 'the rest' is the determination by staff members to fix issues, in my case getting replacements out asap - and then better still following up to check everything arrived and was in order. I would particularly like to thank Kelsey for her fabulous customer service! I am sure I will be back and have already sent recommendations to two colleagues who are considering log buildings. I nearly forgot to mention - the Shire log cabin is excellent quality! Great job - thank you! Neil Robson”
