“Very fast and efficient service, after saying delivery was 14/21 Days, it arrived 4 days later. Wonderfully quick. Only downside they didn't let me know it was arriving”
“ordered on 16/6 and choose 2 aug for delivery which it arrived on time. Instruction booklet not brilliant and a bit out of date as had to ring shire as looked like some parts adrift, but to be fair to them replied within hours and told me that the wood is now wider on some so not so many needed in the areas I was concerned about, but the instruction book not been amended to show. They would save a lot of phone calls if they sort that problem out. Took about 5 days to build and paint but looks great. Some parts and instruction on instructions not too clear, but common sense prevails. also double doors did not exactly meet in the middle to use the lock so had to add a strip of wood to one side of the frame so that the lock would lock. Overall though pleased with it and with all the problems sorted straight away.”
“Ordering was easy, was keeped up to Date regarding delivery. Delivery driver came when he said he was going to, delivered the shed in the garden where we wanted it, and gave my husband some good tips on fitting it.”
Dear Sandra,
We deeply appreciate your feedback and are thrilled to hear that you had a seamless experience with us.
We are delighted to know that ordering was easy for you and that you were kept up to date regarding the delivery process.
It's fantastic to hear that the delivery driver arrived as scheduled and placed the shed in your desired location within the garden.
We're also glad that your husband received useful tips on fitting it from the driver!
Your satisfaction is our top priority, and we are grateful for your support and trust in our products and services.
Should you require any further assistance or have any questions in the future, please do not hesitate to reach out!
Best wishes,
elbec garden buildings
“Truly superb customer support. A big thank you to Fyat and the Elbec web team. When I had questions re accessories for a Palram Gazebo not only were my questions answered very quickly but the web site was updated within 24hrs to show curtains, lights and heaters available for the Gazebo. Palram Martinique 3600 now built and delighted with purchase.”
Dear Mr John,
Thank you so much for your wonderful rating.
We are happy to hear that our customer support and the elbec web team have been of assistance to you and that you are delighted with your purchase.
We truly appreciate your kind words about our service and we hope to be able to assist you with any of your future garden building needs.
Best wishes,
elbec garden buildings
“Thank you for prompt delivery, the quality of the shed was a lot better than described and quality wood, great communication on delivery and updates, installation instructions could of been a little better but a minor detail, would definitely use again and recommend to anyone who is looking for a shed or out building”
“Ordered the iceni potting shed 8×8. We are really pleased with the whole process from ordering delivery to construction of the shed. Having read some really bad reviews all I can say they must have been from the competition! Great product and well manufactured, easy to build and well thought out. Gave it two coats of stain before build. Would recommend to anyone considering a potting shed. Paul Bradley.”
Dear Ralph,
Thank you for sharing your feedback with us. We're happy to hear that your order was delivered on time, and you found it easy to erect, resulting in a great look.
However, we apologise for the inconvenience caused by the door latch being a bit flimsy.
Your input is valuable to us, and we'll take note of this issue to make improvements.
If you have any further concerns or if there's anything else we can assist you with, please feel free to contact us.
We appreciate your business and hope you enjoy your new addition to your space!
Best wishes,
elbec garden buildings
“I would highly recommend anyone to buy their fence panels from elbec. They were the cheapest I found them and really good quality. We opted for the feathered edge pressure treated panels and we have not been disappointed.”
Dear Charles,
Thank you for choosing elbec garden buildings!
We're glad to hear that the ordering process was straightforward and that the product size and quality met your expectations.
Ease of assembly is always a plus, and we're glad you found it easy to put together.
We appreciate your business!
Best wishes,
elbec garden buildings
