“Good shed provided quickly and as described, and was kept informed throughout on progress with the delivery and when it would be received. Easy shed for self assembly and courteous and polite delivery driver. Recommended”
Dear Matthew,
Thank you for taking the time to share your positive experience with us!
We're delighted to hear that you found our shed delivery process smooth and that you were kept well informed throughout. It's great to know that the shed assembly was straightforward, and we appreciate your kind words about our courteous and polite delivery driver.
Your recommendation means a lot to us!
Best wishes,
elbec garden buildings
“The ordering process was very well done. The date of delivery was kept and the timing also prompt to the expectation given. 15/08/23 The delivery was excellent and the driver was very helpful. As to the quality of the Modular shed with a reverse apex i would not recommend. Its been made so that it fits well in the shipping process, lets assume from China. The modular name says it all. The floor and the roof are in four sections to be built. By fixing together the floor with screws. The roof sections to a cross beam and end panels and additional internal supports.There are two end panels with two additional apex pieces at each end to be attached. The cross beam that holds the roof in place is in two pieces and needs to be screwed together using steel brackets. It does not do the job,the roof sags i had to go to local outlet and buy a full length of timber to do the job. The side walls on a 10foot long shed are in three pieces per side, its fiddly and flexible regardless of being screwed together, However eventually built on a full concrete base it looks like a shed, longevity will only be seen with time. perhaps the build it for you option was a better bet if you could live with the lead times”
Dear David,
Thank you for taking the time to provide detailed feedback about your experience with elbec and the Modular Shed. We appreciate your honesty and value your insights into the product's construction!
We apologise for any inconvenience you faced during the assembly process and any concerns about the design of the shed. Your feedback is crucial for us to improve our products and services so we'll make sure to share your comments with our product development team.
If there's anything specific you'd like assistance with or if you have further feedback, please don't hesitate to contact our customer service team.
We are committed to your satisfaction and are here to address any concerns.
Thank you for choosing elbec, and we appreciate your understanding!
Best wishes,
elbec garden buildings
“The aftersales made the difference, as I was not happy with a few wooden components, Facias and trims, they replaced them (a complete set) immediately by courier within a week which gets 5 stars from me. Great service.”
Dear Roger,
Thank you for sharing your experience with our aftersales service. We are pleased to hear that we could address your concerns promptly and provide you with a replacement set of components. Your satisfaction is our priority, and we appreciate your positive feedback!
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We are here to help.
Best wishes,
elbec garden buildings
Dear Mr Coxhead,
Thank you so much for your 5-star rating!
We are delighted to hear that you feel your purchase is a great product.
Best wishes,
elbec garden buildings
Dear Klaas,
We are thrilled to hear that you are delighted with your summer house!
Thank you for choosing elbec, and we appreciate your positive feedback about the quality and value for money. It's always rewarding for us to know that our customers are satisfied with their purchases.
If you have any photos of your newly installed summer house, we would love to see them! Feel free to share them with us if you're comfortable.
Once again, thank you for your kind words. If you ever have any questions or need assistance in the future, our team is here to help!
Best wishes,
elbec garden buildings
Dear Mr Mick,
Thank you for being a returning customer, and we appreciate your continued trust in our services!
It's wonderful to hear that you've had a positive experience with us in the past.
If there's anything specific you'd like to share or if there are ways we can further improve, please feel free to let us know.
We look forward to serving you again in the future!
Best wishes,
elbec garden buildings
“This is the second product we have had from elbec. Very pleased with both buildings, one a summerhouse and one a large garden shed. Very efficient service, quick and easy delivery, can't fault the service.”
Dear Isobel,
Thank you so much for being a loyal customer and for choosing elbec for both your summerhouse and large garden shed.
We're delighted to hear that you are pleased with both buildings and that our service, from efficiency to delivery, has met your expectations!
Your satisfaction is our priority, and we truly appreciate your positive feedback.
If you ever have more projects or if there's anything else we can assist you with, please don't hesitate to reach out.
Best wishes,
elbec garden buildings
Dear Mike,
Thank you for being a repeat customer and for sharing your positive experiences with elbec.
We're thrilled to hear that you've received excellent service on both occasions and that your items were delivered on time and in full!
If there's anything else you need or if you have more projects in the future, we're here to assist you.
Thank you for choosing us, and we look forward to serving you again!
Best wishes,
elbec garden buildings
“I was looking for a shed for hand garden tools, this one fitted the bill perfectly, the purchasing experience was very simple, I was updated at every level of the process from order to delivery, easy to put together, I did paint it to very similar colours as displayed on the website, it does look amazing, and to top it off it was very reasonably priced with free delivery”
Dear Fred,
Thank you for choosing our shed to meet your garden tool storage needs! We're thrilled to hear that the purchasing process was smooth and that you found our updates helpful.
It's fantastic that the assembly was easy for you, and we love that you took the extra step to paint it, making it look amazing in your garden!
We appreciate your positive feedback and are pleased that you found the shed reasonably priced.
Happy gardening!
Best wishes,
elbec garden buildings
“Easy to use website, fast and efficient delivery that allowed me to track each stage of the process and select a time etc. Well made shed, easy to put together, looks great and seems to be well treated to survive against the elements.”
“Fantastic quality and value for money,kept informed all through the process of placing the order through to delivery, the summer house was even supplied with two sheets of spare glass. I have no problem in recommending elbec and would you them again in the future”
Dear Irene,
Thank you for your fantastic 5-star rating of elbec garden buildings!
We greatly appreciate your kind words and are thrilled to hear that you found our products to be of fantastic quality and value for money.
We always strive to keep our customers informed throughout the entire process, from placing the order to delivery, to ensure a smooth and satisfactory experience. It's wonderful to know that we succeeded in that regard.
Moreover, we're delighted that the summer house you purchased was even supplied with two sheets of spare glass. We aim to go above and beyond for our customers, so it's fantastic to hear that this was appreciated.
Thank you for recommending elbec.
We truly value your trust and would be delighted to serve you again in the future!
Best wishes,
elbec garden buildings
“Delivery was excellent, he was polite, fast, tidy in fact the best delivery I have ever had. Shed is up and looking good. More than happy all round. Thank you.”
Dear Jacqui,
We're thrilled to hear that you had an excellent delivery experience and that your shed is now up and looking good.
Thank you for sharing your positive feedback with us.
If there's anything else we can assist you with or if you have further comments, please feel free to let us know.
Best wishes,
elbec garden buildings
