ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,662 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service”

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Posted 2 years ago

“Good price, good info, prompt delivery.”

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Posted 2 years ago

“Delivered quickly by a lovely driver”

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Posted 2 years ago

“Needed a new fridge and also needed to collect a printer I purchased online. We dealt with Con and I found him professional, friendly, efficient and just a very genuine sales person. Highly recommended. Delivery by Declan and his colleague was also top notch. The guys were friendly and efficient also. Over all great experience from the start to finish with all the staff. We'll done.”

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Posted 2 years ago

“good value on item”

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Posted 2 years ago

“kggghdtydyttrue”

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Posted 2 years ago

“Item perfectly working, slow shipping”

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Posted 2 years ago

“Ordered and weren't dispatched for a week”

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Posted 2 years ago

“Very fast delivery. Very professional to deal with”

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Posted 2 years ago

“Kept informed of delivery, arrived in perfect condition by a very nice man, works perfectly and very reasonably priced with a vast selection to choose from. Very pleased 😄”

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Posted 2 years ago

“Jayne was an absolute pleasure to deal with so helpful in helping me choose a model and with executing an order for me. So simple and straightforward! Definitely will recommend!”

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Posted 2 years ago

“great service, right price, lovely people”

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Posted 2 years ago

“I had 2 pay for delivery and my order was £567 and it said it was free for order over £500”

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Posted 2 years ago

Hi Richard, thanks for your review — we really appreciate it! Just to clarify your issue with delivery, we offer either €10 off every €100 spent or free delivery. As you can't avail of both offers I can see the higher value discount was given to you. If you do have any questions feel free to reach out at help@electrocity.ie

Posted 2 years ago

“I went in day after I made my order but I hadn't yet received an email to say my order was ready but thankfully it was ready for em when I arrived at the store. The staff were very efficient.”

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(ElectroCity Carlow) - Posted 2 years ago

Hi Áine, we're happy to hear you had a good experience in our Carlow store!

Posted 2 years ago

“Excellent to deal with. Was kept up to date about my order. Informed when my order was ready for collection.”

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Posted 2 years ago

Thank you for your 5 star rating of Electrocity, Paul. We're delighted to hear that you found the service excellent to deal with. We always ensure our customers are kept up to date about their order and we are glad that you were kept informed about when your order was ready for collection.

Posted 2 years ago

“Very happy with my order! It came super fast and all in great condition! Thank you all!”

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Posted 2 years ago

“Excellent service and very quick delivery”

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Posted 2 years ago

“I like how the email link to write this review was titled we care wgat you think, when in fact you clearly dont care what i think. Im being sent between online team and shop no one will resolve my problem.”

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Posted 2 years ago

“Easy to order online & very quick to respind to any queries”

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Posted 2 years ago

“I needed to order some white goods from Electro City Carlow, for delivery near Bagenalstown; this was slightly complicated by the fact I live in the UK. The team members were very helpful and we managed to get it all resolved. On delivery, a complication was that the end customer decided to change one of the items; the Carlow team was also very good about this, and the replacement will be delivered this weekend.”

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Posted 2 years ago

ElectroCity is rated 4.7 based on 2,662 reviews