“SCAM warming! All the hotels were cheap and nasty, transfers were unsafe and the trip was poorly planned. This was sold as a luxury holiday via Secret Escapes and it was anything but. The hotels in Thailand were £30 a night (we checked) they were smelly, noisy, unsafe, outdated, dilapidated and terrible all-round. What's more is that Exoticca ignored our attempt to contact them about it, when the finally replied they just fobbed us off so I will go through an official complaint route when home. The planning on their side also had holes which made transfers between locations really stressful. They booked transfers with unsafe companies whose drivers were dangerous and left you clinging to the seats praying to avoid a high-speed crash while the drivers casually used their phone, ate, counted paper money, all while driving in the hard-shoulder at speed on congested roads!!! Do not risk your family or loved ones lives with Exoticca!!! The lesson I learned is never to buy a package trip again. Just do it yourself, get better places to stay and be more in control.”
