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Giesswein Walkwaren AG Bewertungen

4.7 Bewertung 29,702 Bewertungen
92 %
der Kunden empfehlen Giesswein Walkwaren AG
Unternehmen Produkt
38,674
 Insights Metrics Info
4.7
Basierend auf 29,702 Bewertungen
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Lesen Giesswein Walkwaren AG Bewertungen
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Filter: Rated 1 Keine 5 Sterne 4 Sterne 3 Sterne 2 Sterne 1 Sterne Hilfreich Sprache: Alle Alle Deutsch English Français
Anonym
Verifizierter Käufer
“Reklamation wurde noch nicht bearbeitet. Die Qualität der Schuhe hat nachgelassen. Gleiches Modell, zwei Jahre später ist nicht tolles mehr.”
Hilfreich Melden
16.12.2024
"Maxwell G
Nicht verifizierter Bewerter
“Order got stuck in Cologne, DE and has not moved for a week. I am not going to receive it. Extremely disappointing experience, just buying local so I will actually receive the product I paid for.”
Hilfreich Melden
16.12.2024
Dear customer, Due to the extremely high volume of parcels, there are currently delays with all delivery services (especially international shipping). We therefore ask for your patience. The shipping information should be updated in the next few days. Thank you very much! Laura Customer Support
17.12.2024
""
Nicht verifizierter Bewerter
“Produit non livré. Aucun message expliquant le retard”
Hilfreich Melden
16.12.2024
Chère cliente, cher client, En raison du volume extrêmement élevé de colis, tous les services de livraison (en particulier les envois internationaux) accusent actuellement des retards. Nous vous demandons donc de faire preuve de patience. Les informations relatives à l'expédition devraient être mises à jour dans les prochains jours. Nous vous remercions de votre compréhension. Laura Customer Support
17.12.2024
""
Nicht verifizierter Bewerter
“Have not yet received my purchase. It’s been weeks. And no word.”
Hilfreich Melden
16.12.2024
Dear customer, Due to the extremely high volume of parcels, there are currently delays with all delivery services (especially international shipping). We therefore ask for your patience. The shipping information should be updated in the next few days. Thank you very much! Laura Customer Support
17.12.2024
""
Nicht verifizierter Bewerter
“Produit non livré. Aucun message expliquant le retard”
Hilfreich Melden
16.12.2024
Chère cliente, cher client, En raison du volume extrêmement élevé de colis, tous les services de livraison (en particulier les envois internationaux) accusent actuellement des retards. Nous vous demandons donc de faire preuve de patience. Les informations relatives à l'expédition devraient être mises à jour dans les prochains jours. Nous vous remercions de votre compréhension. Laura Customer Support
17.12.2024
Bernard J
Verifizierter Käufer
“Le colis est perdu. Personne ne l'a livré et il n'est pas au point relais”
Hilfreich Melden
16.12.2024
Chère cliente, cher client, En raison du volume extrêmement élevé de colis, tous les services de livraison (en particulier les envois internationaux) accusent actuellement des retards. Nous vous demandons donc de faire preuve de patience. Les informations relatives à l'expédition devraient être mises à jour dans les prochains jours. Nous vous remercions de votre compréhension. Laura Customer Support
17.12.2024
Tim A
Verifizierter Käufer
“Ordered several weeks ago and still no delivery. Really a FedEx problem but the item has been stuck in Cologne since December 6 with no explanation. I’m sure the slippers are great but they are thousands of miles away!”
Hilfreich Melden
16.12.2024
Dear customer, Due to the extremely high volume of parcels, there are currently delays with all delivery services (especially international shipping). We therefore ask for your patience. The shipping information should be updated in the next few days. Thank you very much! Laura Customer Support
17.12.2024
"Ana P
Verifizierte Bewertung
“I havent recieved the product I bought from you the 5/12/24.”
Hilfreich Melden
16.12.2024
Dear customer, Due to the extremely high volume of parcels, there are currently delays with all delivery services (especially international shipping). We therefore ask for your patience. The shipping information should be updated in the next few days. Thank you very much! Laura Customer Support
17.12.2024
Anonym
Verifizierter Käufer
“I never received the product.”
Hilfreich Melden
16.12.2024
Dear customer, Due to the extremely high volume of parcels, there are currently delays with all delivery services (especially international shipping). We therefore ask for your patience. The shipping information should be updated in the next few days. Thank you very much! Laura Customer Support
17.12.2024
"Daniel F
Nicht verifizierter Bewerter
“Never received package that I paid for. Got stuck in Denmark. Been 2 weeks, still gasnt moved. Nothing really I can do except post here about the money Im out. Great Christmas present. Would not recommend.”
Hilfreich Melden
16.12.2024
Dear customer, Due to the extremely high volume of parcels, there are currently delays with all delivery services (especially international shipping). We therefore ask for your patience. The shipping information should be updated in the next few days. Thank you very much! Laura Customer Support
17.12.2024
"Daniel F
Nicht verifizierter Bewerter
“Never received package that I paid for. Got stuck in Denmark. Been 2 weeks, still gasnt moved. Nothing really I can do except post here about the money Im out. Great Christmas present. Would not recommend.”
Hilfreich Melden
16.12.2024
Dear customer, Due to the extremely high volume of parcels, there are currently delays with all delivery services (especially international shipping). We therefore ask for your patience. The shipping information should be updated in the next few days. Thank you very much! Laura Customer Support
17.12.2024
"Vicky R
Nicht verifizierter Bewerter
“I ordered two pairs of slippers as a Christmas gift on 6th December. It is now 16th December. My items were delivered to a wrong address and have not been found. I have contacted Giesswein costumer service twice and have received no response. I have also contacted Evri, the delivery company that lost my parcel 4 times and have not received any feedback. Extremely disappointing and frustrating experience, complete lack of customer support.”
Hilfreich Melden
16.12.2024
Nicolas R
Verifizierter Käufer
“Colis non reçu !”
Hilfreich Melden
16.12.2024
""
Nicht verifizierter Bewerter
“Produit non livré. Aucun message expliquant le retard”
Hilfreich Melden
16.12.2024
Bonjour à tous, Nous vous remercions pour votre réponse. Je suis désolé que votre commande n'ait pas été livrée et qu'aucune information ne soit disponible sur le retard. Je vous conseille de contacter directement notre service clientèle afin de clarifier le statut de votre livraison. Notre équipe vous aidera rapidement et trouvera une solution. Vous trouverez les coordonnées de notre service clientèle sur notre site web.
16.12.2024
""
Nicht verifizierter Bewerter
“I have not received. It is stuck in FedEx, it is STILL in COLOGNE DE as of 12-14-2024. Disappointed. Unknown when I will receive. I cannot get information from FedEx.”
Hilfreich Melden
15.12.2024
How do you do? I am sorry that there has been this delay. In this case, I recommend that you contact our customer service directly, as they will be able to quickly check the situation and clarify the status of your delivery. You should receive a quick response and a solution to your concern. Thank you for your understanding and patience. Laura Customer Support
16.12.2024
""
Nicht verifizierter Bewerter
“I placed my order December 5th, My order still has not left Germany yet. It is the 15th and my gifts for my family haven't even made it into the USA yet. I don't think they will be hear in time for Christmas. How can a person give a review when they don't have a product.”
Hilfreich Melden
15.12.2024
Dear customer, Due to the extremely high volume of parcels, there are currently delays with all delivery services (especially international shipping). We therefore ask for your patience. The shipping information should be updated in the next few days. Thank you very much!
16.12.2024
Robert N
Verifizierter Käufer
“Product ordered 12/4 and stuck in cologne for over one week. No update on status.”
Hilfreich Melden
15.12.2024
How do you do? I am sorry that there has been this delay. In this case, I recommend that you contact our customer service directly, as they will be able to quickly check the situation and clarify the status of your delivery. You should receive a quick response and a solution to your concern. Thank you for your understanding and patience. Laura Customer Support
16.12.2024
Pamela J
Verifizierter Käufer
“My order was placed on 12/2, shipped on 12/5 and FedEx tracking reported on 12/6. The order arrived in Cologne, DE on 12/7 and has been sitting there ever since that date. I contacted the company on 12/13 and have had NO RESPONSE. The website clearly states delivery to be in 5-7 Business Days, which would have meant my delivery was to be at my house no later than 12/11. Today is 12/15 and there has been no response from the inquiry.”
Hilfreich Melden
15.12.2024
Guten Tag! Es tut mir leid, dass es zu dieser Verzögerung gekommen ist. In diesem Fall empfehle ich Ihnen, sich direkt an unseren Kundenservice zu wenden, da dieser die Möglichkeit hat, die Situation schnell zu überprüfen und den Status Ihrer Lieferung zu klären. Sie sollten eine schnelle Antwort erhalten und eine Lösung für Ihr Anliegen finden. Vielen Dank für Ihr Verständnis und Ihre Geduld. Laura Customer Support
16.12.2024
James M
Verifizierter Käufer
“It hasn't arrived yet. Ordered 2 weeks ago.”
Hilfreich Melden
15.12.2024
Dear customer, Due to the extremely high volume of parcels, there are currently delays with all delivery services (especially international shipping). We therefore ask for your patience. The shipping information should be updated in the next few days. Thank you very much!
16.12.2024
Donna E
Verifizierter Käufer
“I have not yet received my order, nor any update on why it has not yet been shipped.”
Hilfreich Melden
15.12.2024
Dear customer, Due to the extremely high volume of parcels, there are currently delays with all delivery services (especially international shipping). We therefore ask for your patience. The shipping information should be updated in the next few days. Thank you very much!
16.12.2024
Giesswein Walkwaren AG hat eine Bewertung von 4.7 Basierend auf 29,702 Bewertungen
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