Graham & Green Ltd Reviews

Name: Graham & Green Ltd
Address: 92 Walcot Street, Bath, Somerset
Rating: 4.85

4.9 Rating 5,793 Reviews

97 %

of reviewers recommend Graham & Green Ltd

Company Reviews

Metrics

Info

4.9

Based on 5,793 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Graham & Green Ltd:

An independent family company proudly continuing the legacy for 50 years. In 1974, Antonia Graham opened the doors of Graham and Green’s first store in London’s bohemian Notting Hill. Since then, the family-run independent brand has become synonymous with eclectic furniture, hand-picked homeware and unique gifts sourced from artisans across the globe. With a mission to share the pieces that inspire them on their travels, husband and wife duo Jamie and Lou Graham passionately continue the legacy of 50 years to bring carefully curated designs to the modern home. Today, Graham and Green has four stores across London and the South West alongside a growing online business.

Visit Website

Phone:

01225418200

Email:

mailorder@grahamandgreen.co.uk

Graham & Green Ltd 5 star review on 3rd May 2025

Melissa

Tina

Vilma

Lesley

Graham & Green Ltd 5 star review on 28th April 2025

Louise

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My item is lovely”

Helpful Report

Posted 2 years ago

“Delivery took a little longer than expected but maybe that’s due to Amazon spoil! Good communication when contacted and products are lovely, unique and quirky.”

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Posted 2 years ago

“I purchased a burnt orange throw which is absolutely lovely. The quality is very good and I am relatively happy with my purchase. My only critique would be that I wish that the throw was slightly longer. I would recommend visiting the shop. I was assisted by two lovely ladies .. marvellous place. Will definitely visit again.”

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Posted 2 years ago

“Lovely laundry bag. Great quality. The only reason I’m not giving 5 stars is because it could have been posted in a large envelope rather than a big box with expensive delivery charge!”

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Posted 2 years ago

“Graham and Green are my go-to for home accessories, great service, have had one incident of something arriving broken in transit that was resolved without any issue.”

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Posted 2 years ago

“Very happy with a pair of prints but the third individual butterfly print was of a lower quality than I expected. This was intended as a gift for a friend. Will still give as a gift but supplement with something else!”

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Posted 2 years ago

“It's a lovely blanket but it is hugely and bigger than I had thought. More a bed spread than a sofa tv blanket”

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Posted 2 years ago

“High quality goods and great customer communication about arrival dates etc. For some reason they delivered a small wash bag and a medium carpet from the same order on two different days which felt a bit unnecessary. Otherwise everything was great and I'll likely shop with them again.”

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Posted 2 years ago

“I loved the product but I had real issues with delivery. For a product such as I ordered which is not too expensive you could waive signed delivery. I waited in all day and it didn’t arrive and I had such issues with the delivery people and had to keep contacting them.”

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Posted 2 years ago

“delivery was ahead of schedule, service was good”

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Posted 2 years ago

“We have bought a few pieces from Graham and Green. They have all been beautiful quality. Delivery is very efficient but expensive and you need to pay for returns.”

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Posted 2 years ago

“Lovely light grey cotton lampshade just a shame it didn’t come with a silver lining inside ,only gold. Still lovely but taking a star away for slow delivery and lack of choice of silver.”

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Posted 2 years ago

“Arrived very quickly, lovely product. However the charges for postage seem high and no leeway when we had two things ordered to put them together and only charge once for postage”

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Posted 2 years ago

“Lovely swing chair for the garden but it doesn’t come with rope to hang it.”

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Posted 2 years ago

“Item arrived on time. well packaged however slight fault. Fault dealt with in good time and replacement received promptly.”

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Posted 2 years ago

“The product is very satisfactory. Two tumblers with a red edge. However the enormous size of the delivery box and packaging seemed to be a waste.”

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Posted 2 years ago

“I thought I was going to have to get another birthday gift when I opened the box and found a lampshade instead of a wash bag. But the return and dispatch of the correct item were easily sorted out by an excellent customer services team. All done in time to meet the birthday deadline. Thank you.”

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Posted 2 years ago

“Excellent service and product.”

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Posted 2 years ago

“One of the items was out of stock and had to be refunded. Maybe something more than a standard apology was called for.”

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Posted 2 years ago

“I bought a lamp with a giant hare hiding behind the shade. Absolutely love it but there is a very small problem with the fixing meaning the ears don't line up with the body perfectly. Such a small detail that I decided to keep it rather than go to the trouble of returning it. It does look great.”

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Posted 2 years ago

Graham & Green Ltd is rated 4.9 based on 5,793 reviews