IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to book operator walk you through the process”

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Posted 1 year ago

“Efficient helpful service as always”

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Posted 1 year ago

“Claire from Iglu had a lovely telephone manner and was very helpful on the call despite sending a quote for one cruise and then having to re-do another quote.”

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Posted 1 year ago

“We needed to change our cruise because my soon to be husband now needs to use a mobility scooter and our cruise booking didn’t allow us to add mobility assistance due to no accessible cabins etc. Flora assisted us in re booking the cruise which wasn’t easy as she can’t access the P&O system at the point of enquiry. This necessitated me sending alternative cruises for her to check for accessible cabins and then her contacting me when we found one and so on. This is to be our honeymoon so it was quite stressful, but it’s done ! Thank you Flora”

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Posted 1 year ago

“He did his best to explain everything to us and was very polite. We have used Iglu Cruises every time we booked a cruise and have never been failed of any information or guidance and help in any way. We would also use this company”

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Posted 1 year ago

“This is the second time that I have booked using Iglu cruises. They are quick to come back with a quote and always so helpful answering all of your questions when you do the booking. Thank you this time to Daniel and Jack for your help with booking our cruise to Japan.”

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Posted 1 year ago

“Steven was very helpful in getting us the best accommodation for the cruise we were interested in and the overall experience was very easy.”

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Posted 1 year ago

“Jon was very helpful and knowledgeable”

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Posted 1 year ago

“I have booked with this co , good price”

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Posted 1 year ago

“Good friendly service and information”

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Posted 1 year ago

“Very knowledgeable and helpful”

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Posted 1 year ago

“Very easy booking process, looking forward to seeing the fjords”

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Posted 1 year ago

“Very helpful.”

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Posted 1 year ago

“Lou was very helpful and couldn't do enough. Was very quick to get back to me to resolve my queries.”

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Posted 1 year ago

“Excellent service as always we have used Iglu for many years wouldn’t book through anyone else”

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Posted 1 year ago

“Personal touch with a dedicated phone line.”

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Posted 1 year ago

“Knowledgeable and attentive service frrom Kevin.”

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Posted 1 year ago

“Really comprehensive itinerary and excellent customer service”

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Posted 1 year ago

“Jamie was very helpful and called when he said. The whole booking process was straightforward with good communication. This is the third cruise booked with Iglu and no issues. Best prices too ?”

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Posted 1 year ago

“Luke was really helpful. Would recommend Iglu cruises.”

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Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews