IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and knowledgeable - I always book through Planet Cruise.”

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Posted 11 months ago

“Excellent professional and friendly service from Bethany”

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Posted 11 months ago

“Very good customer service”

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Posted 11 months ago

“The agents at Planet/Iglu cruise are very helpful. On this occasion I spoke to Ellie who arranged my booking efficiently.”

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Posted 11 months ago

“Original quote by email after website enquiry, confirmation made on phone, super customer service, well impressed”

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Posted 11 months ago

“Have used Iglucruise in the past and it is easy to book and problems sorted quickly and efficiently.”

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Posted 11 months ago

“The agent on the phone worked hard for over an hour to find us the right deal, with the right ship, right cabin and best price.”

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Posted 11 months ago

“Was able to book a late P&O cruise on my favourite ship that did not appear anywhere else. Well done.”

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Posted 11 months ago

“I would feel as safe booking with iglu cruise as a high street travel agent.”

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Posted 11 months ago

“Steven gave us all the information needed & we could book on the day.”

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Posted 11 months ago

“Ryan at iglu cruises was very knowledgeable about the cruise having sailed on the ship himself. He guided me through the Booking procedure explaining everything and answering any questions I had. Will use iglu again.”

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Posted 11 months ago

“Simone has been great and very patient with me. She has found me a Balcony cabin close to the lifts and with all the creature comforts. Well done.”

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Posted 11 months ago

“100% Customer Focused - Highly recommended. This was our first time booking a holiday with IgluCruise and we will definitely be booking with them again. The sales person who dealt with us, Stephen, answered all our questions and was able to tweak the holiday to give us everything we wanted and more. He could not have been more helpful. A very positive experience for a first time customer.”

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Posted 11 months ago

“Good service. Answered phone quickly.Staff polite and helpful.”

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Posted 11 months ago

“We have gone through iglu for our cruises they are cheaper than going directly to P&O plus they are very helpful to the elderly with this on line stuff”

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Posted 11 months ago

“Maddie couldn't be more helpful if she tried it truly amazing lady very helpful and fantastic knowledge.”

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Posted 11 months ago

“Jamie was very helpful in making sure we had the holiday we wanted!”

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Posted 11 months ago

“Lou was really good in helping me choose the best package for our first cruise. Very patient and professional. Thank you Lou”

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Posted 11 months ago

“Helpful, knowledgeable and friendly staff who could answer all questions”

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Posted 11 months ago

“Sarah was really helpful & made the booking process easy.”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews